“Keep personal files and apps” is Grayed Out During Setup

keep files and settings - grayed out - wrong iso

When you attempt to perform an in-place upgrade of Windows 10 or 11, the “Keep personal files and apps” option may be disabled. The following message appears at the bottom of the dialog:

Your files, apps, and settings can't be kept because you've chosen to install Windows 11 using a different language than you're currently using.

Read more