When you open an Office app, such as Word or Excel, you may see the following error.
We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now?
When you attempt to save a document in Word, the .docx and .doc options may be missing. You’re able to save in other formats (.pdf, .xps, .rtf, etc) though. You wonder if this is due to your Microsoft Office subscription or an activation issue.Read more
When you open legacy Office documents (97-2003), Office applications may display the “File In Use” error and suggest opening the document in Read-Only mode. This may happen in every Office application—Word, PowerPoint, and Excel.Read more
When you open an Office app, such as Excel, Outlook, Word, PowerPoint, or OneNote, you may get an error message regarding the file c2r64.dll. Here are some of the errors that users encounter: WINWORD.EXE – Bad Image C:\Program Files\Microsoft Office\Root\Office16\c2r64.dll is either not designed to run on Windows or it contains an error. Try installing … Read more
When you launch Office apps such as Word, Excel, or PowerPoint, the “Bad Image” error appears with the error code 0xc000012f.
Here’s the full error message.Read more
Even though you change the default browser via Settings → Default Apps, Outlook (Microsoft 365) app may always open hyperlinks in Edge. This happens no matter how many different ways you tried to change the default browser.Read more
When you paste an image from the modern Paint app in Windows 11 to Microsoft Word or Microsoft Outlook, the following error may occur: Word has encountered a problem. The error message is the same when you paste the copied image (from Paint) into Outlook. However, the image may get pasted from the Clipboard after … Read more
The traditional MSI (Microsoft Installer) based installation allowed you to install or uninstall individual office products (e.g., Word, Excel, or PowerPoint). But the Office click-to-run (CTR) installations don’t allow installation choices. Click-to-Run is the technology used to install Microsoft 365, and most versions of Office 2013 and newer.Read more
Microsoft Outlook has attachment preview support wherein you can preview the file attachments without having to open the respective program. For this, Outlook utilizes the existing preview handler modules added by individual programs.
This article describes the various type of PDF attachment preview issues that users face in Microsoft Outlook/Outlook 365, and outlines the fixes for each type of issue.
Editor’s note: The PDF preview issues are usually caused if the installed Office/Outlook version is 32-bit, but your PDF reader is 64-bit. This issue seems to arise with a recent update of your PDF reader application (e.g., Acrobat Reader DC) from 32-bit to 64-bit. In this article, let’s see every typical PDF preview issue users face.Read more
Windows Update may throw the error 0x80240023 on some systems when you click on the Check for Updates button. Here is the complete error message:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80240023)
The code 0x80240023 (“WU_E_EULAS_DECLINED”) means the license terms for all updates were declined. It usually occurs on computers with Office 2003 or Office 2007 suite or one of its components installed. Windows Update encounters the error 0x80240023 when installing the Microsoft Office File Validation Add-In.Read more