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Ramesh

Ramesh Srinivasan is passionate about Microsoft technologies and he has been a ten-time recipient of the Microsoft MVP award in Windows Desktop Experience (Windows Shell), from 2003 to 2012. Ramesh founded Winhelponline.com in 2005.

How to Cancel an Ongoing Defender Scan started with Start-MpScan

Last Updated on: April 2, 2024 by Ramesh
start-mpscan

The PowerShell cmdlet Start-MpScan starts a Microsoft Defender antivirus scan, but PowerShell offers no option to stop an ongoing scan. You may wonder how to cancel an ongoing quick/full scan started with Start-MpScan.Read more

Categories Windows 10, Windows 11 Tags powershell, windows defender Leave a comment

Error “A referral was returned from the server” when running a program

Published on: May 9, 2023 by Ramesh
uac elevate unsigned files error referral

When you run a program elevated, the following error may occur:

A referral was returned from the server

uac elevate unsigned files error referralRead more

Categories Windows Tags Error Messages Leave a comment

How to Download the Offline Installer for any Store App

Last Updated on: March 9, 2026 by Ramesh
microsoft store portal search

If you cannot install or update apps via the Microsoft Store app in Windows 10 or 11, you can download and install the offline installer for the corresponding app.

This article tells you how to download the offline installer (.appx, .appxpackage, or .msixbundle) for any Microsoft Store app.Read more

Categories Windows 10, Windows 11 Tags store 2 Comments

What is MicrosoftSecurityApp.exe

Published on: May 8, 2023 by Ramesh

MicrosoftSecurityApp.exe (located under “c:\program files\windowsapps\”) is a legit program found on both Windows 10 and Windows 11 systems. MicrosoftSecurityApp.exe is part of the Microsoft Defender store app below.

Microsoft Defender – Microsoft Store AppsRead more

Categories Windows 10, Windows 11 Tags powershell Leave a comment

Setup.exe Error 0x7E: Autorun.dll could not be loaded or is corrupt

Last Updated on: March 9, 2026 by Ramesh
windows 10 setup error autorun.dll missing

When you attempt to run setup.exe from the Windows 10 or 11 ISO, the following error may occur:

Install Windows

The file 'autorun.dll' could not be loaded or is corrupt. Setup cannot continue. Error code is [0x7E]

Read more

Categories Windows 10, Windows 11 Tags Error Messages, windows setup 2 Comments

What is Microsoft.UI.Xaml.2.7 and How to Install it

Last Updated on: September 20, 2023 by Ramesh

Microsoft.UI.Xaml.2.7 is a framework that provides Microsoft UI controls and features for Windows UWP apps. This package is required by other Store apps to work correctly. For example, the following store apps require Microsoft.UI.Xaml.2.7.Read more

Categories Windows 10, Windows 11 Tags powershell, windows store Leave a comment

WaaSMedicSvc – Failed to Read Description – Error Code 2

Last Updated on: August 5, 2023 by Ramesh
waasmedicsvc error 2 description

In your Windows 11 computer, when you open the Services console, the Windows Update Medic Service may be missing from the list. When you scroll the services list, you may note that it is listed as WaaSMedicSvc instead of its actual display name — Windows Update Medic Service.Read more

Categories Windows 11 Tags registry, Services 3 Comments

[Fix] JPG Metadata not displayed in File Explorer

Published on: April 26, 2023 by Ramesh
jpg metadata empty

File Explorer shows the EXIF information (e.g., the Camera model, Dimensions, etc.,) in the Details pane. However, on some systems, the metadata may appear completely empty.Read more

Categories Windows 10, Windows 11 Tags command prompt Leave a comment

How to Upgrade Windows 11 Home to Pro

Last Updated on: March 26, 2024 by Ramesh
windows 11 home to pro upgrade

If you’re using Windows 10 or 11 Home Edition, you can upgrade to Pro Edition (the upgrade costs USD 99) by changing the product key and activating it. This article tells you how to upgrade Windows 10/11 Home to Pro. No reinstallation is required.Read more

Categories Windows 10, Windows 11 Tags windows setup Leave a comment

Error 0x80070002 – 0x20009 During Windows 10/11 Setup

Published on: April 17, 2023 by Ramesh
0x80070002 - 0x20009 error

When you install Windows 10 or 11, the setup may fail with the error 0x80070002-0x20009.

0x80070002 – 0x20009
The installation failed in SAFE_OS phase with an error during PREPARE_ROLLBACK operation.

0x80070002 - 0x20009 error

When you run the SetupDiag tool, the SetupDiagResults.log may show the following:Read more

Categories Windows 10, Windows 11 Tags Error Messages, windows setup Leave a comment
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