Windows 10 forgets passwords in Outlook, Edge, Chrome, etc

v2004 credentials bug - scheduler with s4u task - wiped out credentials

After installing the Windows 10 feature update v2004, your computer may fail to remember the stored passwords in Outlook, Edge, Chrome browser, and various other programs. This is a system-wide issue rather than an application-specific problem. Here are some of the symptoms you may experience in Windows 10 v2004:

  • Windows 10 prompts for your Microsoft account password every now and then.
  • Accessing a network resource or NAS drive causes the password prompt to appear every time even though the credentials were saved earlier.
  • Microsoft Edge, Firefox, and Chrome browsers keep asking to enter the password to access a resource for which you’ve previously saved the password.
  • Forms and password autocomplete don’t work in Google Chrome and other apps.
  • Passwords stored by your web browser (e.g. Chrome) on the local computer are wiped off.
  • The synchronization is paused in the Chrome web browser.
  • Chrome web browser’s chrome://signin-internals/ page denotes the error “Load credentials failed with decrypt errors”.
  • You’re forced to sign to OneDrive every time you log in.
  • Outlook keeps asking you to log into Office 365 every few hours.
  • Passwords for email accounts in your mail client are not saved, and you need to type them every time.
  • Adobe Acrobat keeps asking for your Adobe credentials whenever you open a PDF file.
  • The Windows 10 Settings periodically wants to fix your account configuration by re-authenticating with Windows Hello.
  • Mapped Network Drives not working in Windows 10 v2004.
  • Windows Credentials (in Credentials Manager) are wiped out at every restart.
    v2004 credentials bug - scheduler with s4u task - wiped out credentials
  • In the Event Viewer, these two errors are recorded in the Applications and Services LogsMicrosoftWindowsCrypto-DPAPIOperational log.
    Log Name: Microsoft-Windows-Crypto-DPAPI/Operational
    Source: Microsoft-Windows-Crypto-DPAPI
    Date: 
    Event ID: 8196
    Task Category: Master Key Operation
    Level: Error
    Keywords: Master Key Operation
    User: SYSTEM
    Computer: Vostro-3470
    Description:
    Master key decryption in memory failed
    
    
    Log Name: Microsoft-Windows-Crypto-DPAPI/Operational
    Source: Microsoft-Windows-Crypto-DPAPI
    Date: 
    Event ID: 8198
    Task Category: Data Protection Operation
    Level: Error
    Keywords: Data Protection Operation
    User: SYSTEM
    Computer: Vostro-3470
    Description:
    DPAPI Unprotect failed .
    
    Status: 0x8009000B
    ReasonForFailure: Could not get the master key

The above symptoms denote that this is a system-wide bug in Windows 10 version 2004 that prevents the stored credentials from loading correctly.Read more

[Fix] Windows Live Mail Error 0x800C013E in Windows 10

windows live mail 0x800C013E in windows 10 2004

After installing the Windows 10 Feature Update 2004  (Build 19041.xx), you may be unable to send or receive emails using Windows Live Mail Version 2012. The error message may look like the following:

Unable to send or receive messages for the [name] account. An unknown error has occurred.

Server: 'mail.server.com'
Windows Live Mail Error ID: 0x800C013E
Protocol: POP3
Port: 110
Secure(SSL): No

Server: imap.googlemail.com
Username: 
Protocol: IMAP
Port: 993
Secure(SSL): 1
Code: 800c013e

Server: imap-mail.outlook.com
Username: [name]@hotmail.co.uk
Protocol: IMAP
Port: 993
Secure(SSL): 1
Code: 800c013e

windows live mail 0x800C013E in windows 10 2004

Also, when you preview an email in Windows Live Mail, you may see the following error message(s):

Message could not be displayed

Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.
Could not write this message to disk

Read more

Windows Defender Service Missing; Security at a glance page is Empty

windows defender service missing - security at a glance is empty

In the aftermath of malware infection, when you open the Services MMC on a Windows 10 or 11 computer, you may find that the Windows Defender (“Microsoft Defender Antivirus Service”) service is missing from the Services MMC. The Windows Security settings “Security at a glance” page may show up empty as in the following screenshot. … Read more

“Users must enter a user name and password” option missing

userpasswords2 password checkbox missing

When you open the User Accounts dialog by running control userpasswords2 or netplwiz.exe to configure automatic login to your user account, the Users must enter a user name and password to use this computer option may be missing in that dialog.

userpasswords2 password checkbox missing

As a result, you’re unable to configure auto-login to your user account. This post tells you how to bring back the option in Windows 10 or 11.Read more

Remove “Share with Skype” from Right-click Menu in Windows 10

remove share with skype context menu

Windows 10 2004 adds the Share with Skype context menu option for all files. If you’re a person who likes to clean up the clutter and removes unused context menu items, this article is for you.

remove share with skype context menu

Note that third-party tools like ShellExView (v2.01) don’t seem to list this context menu item, as it’s added by a modern or UWP Microsoft Store app. Let’s see how to remove the Share with Skype right-click menu option manually in Windows 10.Read more

How to Create Recovery Drive in Windows 10

create windows 10 usb recovery drive

If your current Windows 10 installation gets corrupted, you’ll be able to use the recovery drive to reinstall Windows 10 — restoring the same build and version of Windows 10 you were using, along with the installed drivers and preinstalled customizations.

For this, you’ll need to have created a USB recovery drive beforehand — when your system was healthy. Recovery Drive can also be useful if you’ve replaced your hard drive and want to install Windows 10 on it.

Restoring from Windows 10 USB recovery drive is equivalent to using the Remove Everything option in Refresh/Reset this PC in the Windows 10 settings. The recovery drive is an alternative if Windows doesn’t boot.Read more

[Fix] A problem occurred while creating the recovery drive

problem occurred creating recovery drive usb in windows 10

Earlier, we saw how to fix the Some required files are missing error when attempting to create a USB Recovery Drive in Windows 10. The steps involved copying the Windows Recovery Environment image Winre.wim from the Windows 10 source (DVD/ISO) and also fixing the recovery partition.

The following is a different error that appears when creating a Recovery Drive.

We can’t create the recovery drive

A problem occurred while creating the recovery drive.

problem occurred creating recovery drive usb in windows 10

There seem to be many different causes for this error, but the most prominent reason is the failure of Volume Shadow Copy Service (VSS) to generate a snapshot. For most users, the above error happens only if you enable the option Back up system files to the recovery drive.Read more

[Fix] “Start, Taskbar, and Action Center” Accent Color Setting Greyed Out

show accent color on taskbar start menu disabled or greyed out

After installing the Windows 10 Feature Update 1903 or higher, you may have noticed that the accent color checkbox Start, taskbar, and action center is grayed out. The recent Windows 10 versions come with a new Light Theme (“Light” color mode) that displays the Taskbar, Start menu, action center, notification area pop-ups, etc., in light grey color.

When the light color mode is enabled for Windows, the Taskbar, Start menu, and the action center can’t be colorized, which is why those settings are dimmed out. This is by design. You’ll be able to show an accent color for window title bars and borders, though.

show accent color on taskbar start menu disabled or greyed out

Here is how to enable the dark color mode for Taskbar, Start Menu, and the Action Center. The current version of Windows 10 is 20H2 as of this post, and the instructions apply to version 20H2 as well.

Read more