This category contains posts about Microsoft’s latest Operating System – Windows 10.Windows 10’s always been interesting, as every new major update will usually include additional features.
When you attempt to install Windows Updates, you may see this error message:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024a105)
For some users, a full reboot (restart without Fast Startup) has resolved the issue. If not, the general troubleshooting methods below ought to fix the Windows Update error 0x8024a105.Read more
When you try to open an image file or video in a modern (UWP) app like Groove, Photos, Movies & TV, the following error may occur:
File system error (-2147416359).
The error is seen only when opening files using modern apps. The classic desktop (win32) apps are not affected by this issue. For instance, you may be able to open the same image using Windows Photo Viewer or Office Picture Manager. Likewise, the same video may open fine in VLC Player, but not in Groove, or Films & TV.
Also, nothing may happen when you launch a store app. For example, nothing happens when you attempt to launch Calculator, Calendar, Mail, Movies & TV, Photos, or any other store app for that matter.Read more
When installing a cumulative update, .NET framework update, or a feature update, the error 0x80073712 occurs and stops the installation process. Here is the full error message verbatim: Some update files are missing or have problems. We’ll try to download the update again later. Error code: (0x80073712). Cause The error 0x80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT) denotes that the … Read more
When you start WordPad or Microsoft Paint on a Windows 10 computer, the error “Unable to create new document” occurs and the program doesn’t launch. The error occurs whether you launch WordPad by running wordpad.exe or write.exe. Workaround There are two wordpad.exe and mspaint.exe executables in a Windows 10 x64 computer. You may be able … Read more
On some systems, the error 0XC19001E1 may occur when installing a Windows 10 feature update — e.g., when upgrading from version 1903 to 2004, 2004 to 20H1, etc. The 0XC19001e1 error is one of the vaguest error messages of all the Windows Update errors.
Feature update to Windows 10, version 1903 - 0xc19001e1
The Microsoft-Windows-WindowsUpdateClient event log channel may have the following entry logged:
Log Name: System Source: Microsoft-Windows-WindowsUpdateClient Date: Event ID: 20 Task: Windows Update Agent Level: Error Opcode: Installation Keyword: Installation, Failure User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Server Description: Installation Failure: Windows failed to install the following update with error 0xC19001E1: Feature update to Windows 10, version 1903.
If you run setup using the Windows 10 Update Assistant or the Media Creation Tool, you may see the following error message:
This PC can't be upgraded to Windows 10. Your PC has hardware that isn't ready for this version of Windows 10. No action is needed. Windows Update will offer this version of Windows 10 automatically once the issue has been resolved.
Let’s see how to fix the error 0XC19001E1 when updating Windows 10.
Your system may slow down to a crawl, and when you open Task Manager, you may find the Microsoft Software Protection Platform Service (sppsvc) utilizing very high CPU (ranging anywhere from 30% to 75%) for a considerably long time. You may be wondering why the Software Protection service is consuming enormous resources.
After installing the Windows 10 feature update v2004, your computer may fail to remember the stored passwords in Outlook, Edge, Chrome browser, and various other programs. This is a system-wide issue rather than an application-specific problem. Here are some of the symptoms you may experience in Windows 10 v2004:
chrome://signin-internals/ page denotes the error “Load credentials failed with decrypt errors”.Log Name: Microsoft-Windows-Crypto-DPAPI/Operational Source: Microsoft-Windows-Crypto-DPAPI Date: Event ID: 8196 Task Category: Master Key Operation Level: Error Keywords: Master Key Operation User: SYSTEM Computer: Vostro-3470 Description: Master key decryption in memory failed Log Name: Microsoft-Windows-Crypto-DPAPI/Operational Source: Microsoft-Windows-Crypto-DPAPI Date: Event ID: 8198 Task Category: Data Protection Operation Level: Error Keywords: Data Protection Operation User: SYSTEM Computer: Vostro-3470 Description: DPAPI Unprotect failed . Status: 0x8009000B ReasonForFailure: Could not get the master key
The above symptoms denote that this is a system-wide bug in Windows 10 version 2004 that prevents the stored credentials from loading correctly.Read more
When you start your Windows 10 or 11 computer, the error “The user name or password is incorrect” appears. Also, duplicate user accounts may appear on the login screen.
The user name or password is incorrect. Try again.
After installing the Windows 10 Feature Update 2004 (Build 19041.xx), you may be unable to send or receive emails using Windows Live Mail Version 2012. The error message may look like the following:
Unable to send or receive messages for the [name] account. An unknown error has occurred. Server: 'mail.server.com' Windows Live Mail Error ID: 0x800C013E Protocol: POP3 Port: 110 Secure(SSL): No Server: imap.googlemail.com Username: Protocol: IMAP Port: 993 Secure(SSL): 1 Code: 800c013e Server: imap-mail.outlook.com Username: [name]@hotmail.co.uk Protocol: IMAP Port: 993 Secure(SSL): 1 Code: 800c013e
Also, when you preview an email in Windows Live Mail, you may see the following error message(s):
Message could not be displayed Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.
Could not write this message to disk
In the aftermath of malware infection, when you open the Services MMC on a Windows 10 or 11 computer, you may find that the Windows Defender (“Microsoft Defender Antivirus Service”) service is missing from the Services MMC. The Windows Security settings “Security at a glance” page may show up empty as in the following screenshot. … Read more