Troubleshooting Windows Update Errors in Windows 10

Sometimes, you may encounter errors such as 0x80244007, 0x8024a105 or other errors when installing updates via the Windows Update channel. Here are some sample error messages:

There were problems downloading some updates, but we’ll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a105)

Note: Especially for error 0x8024a105, restart Windows and attempt to install updates. Also, try a different internet service provider just in case if this is a DNS issue or a problem reaching out Microsoft Update’s CDN in your region.

Here are some other error messages that may occur when attempting to install updates.

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024a223)
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244007)
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070422)
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80248007)

windows update error 80248007

This article has the troubleshooting steps required to fix most of the Windows Update errors in Windows 10.

Fix 1: Run Windows Update Troubleshooter

Run Windows Update troubleshooter and let it automatically fix the problems. The troubleshooter checks for various problems and attempts to fix them automatically.

The troubleshooter automatically registers the following core system DLLs:

atl.dll, urlmon.dll, mshtml.dll, shdocvw.dll, browseui.dll, jscript.dll, vbscript.dll, scrrun.dll, msxml.dll, msxml3.dll, msxml6.dll, actxprxy.dll, softpub.dll, wintrust.dll, dssenh.dll, rsaenh.dll, gpkcsp.dll, sccbase.dll, slbcsp.dll, cryptdlg.dll, oleaut32.dll, ole32.dll, shell32.dll, initpki.dll, wuapi.dll, wuaueng.dll, wuaueng1.dll, wucltui.dll, wups.dll, wups2.dll, wuweb.dll, qmgr.dll, qmgrprxy.dll, wucltux.dll, muweb.dll, wuwebv.dll

Fix 2: Clear the SoftwareDistribution folder & Rename Catroot2 folder

The SoftwareDistribution folder is a temporary storage location of updates. Sometimes, clearing the contents of the SoftwareDistribution\Download folder works. To do so, use the following steps:

  1. Open an elevated Command Prompt window.
  2. Type the following commands one by one and press ENTER after each line:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc

    This stops Windows Update, Application Identity and Cryptographic Services temporarily.

  3. Open File Explorer and navigate to the following folder:
    C:\Windows\SoftwareDistribution\Download
  4. Select all items in that folder and delete them. However, as a general rule, it’s advised to delete only files that are older than 10 days in that folder.
    softwaredistribution downloads folder delete contents
  5. Switch to the Command Prompt (Admin) window
  6. Type the following commands one by one and press ENTER after each line:
    ren C:\Windows\System32\catroot2 Catroot2.old
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
  7. Restart Windows, and see if you can install Windows Updates now.

Fix 3: Start the Windows Modules Installer service

Make sure that the Windows Modules Installer (TrustedInstaller) service is started and running.

  1. Right-click Start and click on Computer Management
  2. Expand Services and Applications, and then select Services
  3. Locate Windows Modules Installer in the list. Right click on it and select Properties and select the General tab.
  4. Set the Start type to Manual (or Automatic).
  5. Click Apply and click OK.
  6. Click the Start button to check that the service can be started.
  7. Restart Windows and try installing updates now

Fix 4: Disable IPv6 temporarily (fix for error 0x80070422)

This fix is especially for error 0x80070422.

  1. Right-click Start, click Run
  2. Type ncpa.cpl and press ENTER
  3. Right-click on your internet connection and then select Properties.
  4. In the list of items, uncheck Internet Protocol Version 6 (TCP/IPv6).
  5. Click OK and restart the computer.

After installing the update(s), re-enable IPv6.



Fix 5: Repair Windows Update by running DISM or System Update Readiness tool

If none of the above steps help, then repair the system components using DISM (for Windows 10 & 8), or System Update Readiness Tool (Checksur) for Windows 7 & Windows Vista.

dism online restorehealth

For more information, see Microsoft article Fix Windows Update errors by using the DISM or System Update Readiness tool.

Important

Sometimes, it’s possible that when running DISM (/RestoreHealth) command without mentioning a source image doesn’t help, or it fails with an error. In that case, be sure to create an updated or slipstreamed Windows setup disk or ISO with the latest updates integrated into it. Then, mount the ISO (or use the setup disk drive-letter) and run DISM mentioning install.wim from the setup media or mounted ISO as the source.

Refer articles Slipstream Windows 10: Integrate Updates with Original Setup Disk and Repair Windows 10 Using DISM and SFC for a walkthrough.

Workaround: Download Standalone Update from MU Catalog and Install it

If the error occurs only for a particular update, you can download the standalone version of the update (.msu or .cab) directly from Microsoft Update Catalog and install it rather than installing it from the regular Windows Update channel.

microsoft windows update catalog

Hope one of the above fixes helps you resolve Windows Update errors in your Windows 10 computer.


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About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.

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