Snipping Tool Error “The snip could not be sent” Sending Snip to Email

After capturing a screenshot using the Snipping Tool, when you attempt to send the snip to email by clicking on the Send Snip (email recipient) button on the toolbar, the following error messages appear:

Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
The snip could not be sent. Check that an email program is installed and then try again.

snipping tool send mail error

These errors occur if there is no MAPI-compliant mail client installed in the system. The modern Mail app won’t support the MAPI or the Send To > Mail operation; you’ll need to install a mail client like Microsoft Office Outlook, Mailbird, Mozilla Thunderbird or other mail clients with MAPI support.

Related article: Error “There is no email program associated to perform the requested action” When Sending File To Mail

Some users observed that this happened especially after installing the Windows 10 Fall Creators Update (v1709). If you already have a compatible mail client installed and yet the error appears when sending snips to email, follow the instructions in this article.

Fix 1: Set the Default Mail Client in the Registry

  • Start the Registry Editor regedit.exe and go to the following branch:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
  • In the right-pane, double-click (default) and set its data accordingly. For example, if you have Office Outlook installed, set it to Microsoft Outlook
  • outlook default mail mapi snip tool error

  • You must also ensure that a branch named Microsoft Outlook exists under the Mail key if Outlook is installed. If it’s missing, skip rest of the instructions in this article and proceed to repair or reinstall Office / Outlook, to regenerate the key and the values in it.
  • If Microsoft Outlook key exists, select the key and inspect the MSIComponentID string value in the right pane. It’s possible that the MSIComponentID value is missing or set to an improper GUID. The correct GUID for Outlook 2013 and Outlook 2016 is {6DB1921F-8B40-4406-A18B-E906DBEEF0C9}
  • outlook mapi msicomponentid snipping tool error



    The MSIComponentID value references a Windows Installer PublishComponent category ID that identifies the DLL that exports simple MAPI or MAPI calls. If it’s set, this key takes precedence over the DLLPath or DLLPathEx key. Note that “No default mail client” error occurs in various applications (including the Snipping Tool) when MSIComponentID registry value is incorrect for Outlook. Fixing the value resolves the problem in some cases.

    Fix 2: Fix MSI Components Registry Permissions

    Even though the default mail client and the MSIComponentID values are correctly set, incorrect permissions for the Installer\Components key can cause the “no default mail client” or similar errors. To fix the permissions for the Outlook MSI component registry key, use these steps:

    • Go to the following branch:
    HKEY_CLASSES_ROOT\Installer\Components\F1291BD604B860441AB89E60BDEE0F9C
  • Right-click on the key and click Properties, and click the Security tab
  • If Users group is not in the list, click Add, type Users and press ENTER
  • Make sure that the Users group have Read permission for the key.
  • (For more information on changing registry key permissions or ownership, read article How to Take Ownership of Registry Keys And Assign Full Permissions)

  • Exit the Registry Editor.
  • The last option would be to uninstall and then reinstall your mail client completely.


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    About the author

    Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.

    3 thoughts on “Snipping Tool Error “The snip could not be sent” Sending Snip to Email”

    1. On fix 2 there is no properties to select on the right click. There is a “permissions”
      When that is clicked, read is checked in every option except “Creator Owner”
      Also of note when the HKEY_CLASSES_ROOT\Installer\Components\F1291BD604B860441AB89E60BDEE0F9C is selected There I as (Default) Type REG_SZ (value not set)
      I would love to get this fixed as it is creating a problem in both snipping tool and Adobe Acrobat Pro.

    2. I work in a domain environment and adding Users group is not an option. I did however add the active directory user, having the issue, with Read permission. It resolved the issue immediately.

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