When you attempt to check for updates from the Windows Update settings page, error
0x80070424 may appear.
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x80070424)
The same error appears when you try to install a standalone Windows Update package (.msu). Full error message is mentioned below:
Installer encountered an error: 0x80070424
The specified service does not exist as an installed service.
Additionally, installing or updating apps from Microsoft Store also causes
0x80070424. Here is the full error message:
Reporting this problem will help us understand it better. You can
wait a bit and try again or restart your device. That may help.
Also, running the command
SC QC WUAUSERV (to query the Windows Update service status) from Command Prompt returns the error
[SC] OpenService FAILED 1060: The specified service does not exist as an installed service.
When you run the Windows Update Troubleshooter to fix Windows Update errors, you may see the following message:
and the troubleshooting status reported as Not fixed
What causes error 0x80070424 in Windows Update and Microsoft Store?
The specified service does not exist as an installed service. This can be evident as when you open the Services console (
services.msc), the Windows Update service or the Background Intelligent Transfer Service (BITS) service may be missing from the list.
Solution: Error 0x80070424 in Windows Update and Microsoft Store
To fix the error
0x80070424, restore the Windows Update service registry keys using the following steps [for Windows 10].
- Download w10-wuauserv.zip, unzip and extract the contents to a folder
- Run the file
Yeswhen asked for confirmation.
The registry file restores the Windows Update service registry key (wuauserv) located in the following registry branch:
- After running the REG file, restart Windows.
When you open the Services console (
services.msc) after restarting Windows, the Windows Update service should be listed and status shown as
Is Background Intelligent Transfer Service missing in Services MMC?
In case the
Background Intelligent Transfer Serviceservice is missing in the list of services, run the
w10-bits.regfile (included in the above .zip file) and restart Windows.
If you encounter any other Windows Update errors on your system, run the Windows Update Troubleshooter. Check out the article Fix Windows Update Errors in Windows 10 [Troubleshooting] for details.
That’s it! The above steps should help you resolve Windows Update error code
0x80070424on your Windows computer.
About the author
Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.