When you attempt to check for updates from the settings page in Windows 10, the error
0x80070424 may appear. Also, the Windows Update service may be missing from the list when you open the services console.
Error encountered There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x80070424)
The same error appears when you try to install a standalone Windows Update package (.msu). The full error message is mentioned below:
Windows Update Standalone Installer Installer encountered an error: 0x80070424 The specified service does not exist as an installed service.
Additionally, installing or updating apps from Microsoft Store also causes
0x80070424. Here is the full error message:
Something unexpected happenedReporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.Code: 0x80070424
Also, running the command
SC QC WUAUSERV (to query the Windows Update service status) from Command Prompt returns the error
[SC] OpenService FAILED 1060: The specified service does not exist as an installed service.
When you run the Windows Update Troubleshooter to fix Windows Update errors, you may see the following message:
Service registration is missing or corrupt
and the troubleshooting status reported as Not fixed
The specified service does not exist as an installed service. This can be evident when you open the Services MMC (
services.msc); the Windows Update service or the Background Intelligent Transfer Service (BITS) service may be missing from the list.
Solution: Error 0x80070424 in Windows Update and Store
To fix the error
0x80070424, restore the Windows Update service registry keys using the following steps for Windows 10/11.
- Download wuauserv-service.zip, unzip, and extract the contents to a folder.
- Double-click the appropriate registry file applicable to your OS (Windows 10 or Windows 11). Click
Yeswhen asked for confirmation. The registry file restores the Windows Update service registry key (
wuauserv) located in the following registry branch:
- After running the REG file, restart Windows.
When you open the Services MMC (
services.msc) after restarting Windows, the Windows Update service should be listed and the status shown as
Is Background Intelligent Transfer Service missing in Services MMC?
In case the
Background Intelligent Transfer Serviceservice is missing from the list of services, restore the BITS service, and restart Windows.
If you encounter any other Windows Update errors on your system, run the Windows Update Troubleshooter. See the article Fix Windows Update Errors for details.
The above steps should help you resolve the Windows Update error
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