User Profile Folder Missing Under C:\Users

The profile folder for each user account on your computer is stored under C:\Users. On some systems, the user profile folder may not appear when you open the “C:\Users” folder in File Explorer.

However, typing the command echo %userprofile% will tell that the profile folder is located at “C:\Users\{username}“. You may wonder why the folder doesn’t appear in Explorer.

This post tells you how to make it visible.

Cause

The user profile folder may have the System or Hidden attributes or both. Clearing those attributes should resolve the issue. To check the attributes for the folder, run the attrib %userprofile% command from a Command Prompt window.

profile folder missing under c:\users

The first command in the above screenshot is to check the attributes for the profile folder. It showed SH, which means “System” and “Hidden” attributes are enabled. The second command clears those attributes. Re-running the 1st command shows that the SH attributes are successfully removed.



Additionally, ensure there is no desktop.ini in the %userprofile% folder. The desktop.ini folder is usually hidden.

Resolution

Open a Command Prompt window.

Type the following commands and press Enter after each command:

attrib -s -h "%userprofile%"
del "%userprofile%\desktop.ini" /a
exit

That’s it. The user account home folder (a.k.a, profile folder) should be visible when you open the C:\Users folder.


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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