Nothing Happens when you click “Pin to Quick access”

When you right-click on a shell folder like Desktop, Documents, Pictures, Music, or Videos and click “Pin to Quick access”, nothing may happen. Also, the item is not pinned when you drag the shell folder and drop it in the Quick Access (Home) area.

Pin to Quick access or drag to Quick access home - nothing happens

Or, in some situations, you may get the error “A disk error occurred during a read operation” when pinning a new folder to Quick Access (or “Home” in Windows 11.)

In Windows 11, Quick Access has been replaced and is now named “Home”.


To resolve the issue, reset Quick access using the following steps:

The Quick access pinned and frequent items data are kept in a file named f01b4d95cf55d32a.automaticDestinations-ms in the following folder:


quick access automaticDestinations-ms

Type the above path in the File Explorer address bar, and delete this file:


Or copy the following command and paste it into the Run dialog (Win + R) to delete the file:

cmd.exe /c del "%AppData%\Microsoft\Windows\Recent\AutomaticDestinations\f01b4d95cf55d32a.automaticDestinations-ms"

This clears the custom pinned and frequent items listing in Quick access. Windows regenerates this file immediately the next time you open File Explorer, listing the default ones.

Note: You don’t need to clear all the *.automaticDestinations-ms files in that folder.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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