One of our readers faced a problem where the Windows Event Log failed to start, and as a result, a couple of other services failed as well. Attempting to start the Windows Event Log service manually via the Services MMC resulted in error 4201. The complete error message is provided below:

Windows could not start the Windows Event Log service on Local Computer.

Error 4201: The instance name passed was not recognized as valid by a WMI data provider.

And the following errors popped up when opening the Event Viewer and Task Scheduler.

Event Log service is unavailable. Verify that the service is running.

Task Scheduler service is not available. Task Scheduler will attempt to reconnect to it.

Upon checking the Event Log service registry key and values, they were intact. Eventually the problem turned out to be the incorrect permissions for the C:\Windows\System32\LogFiles\WMI\RtBackup directory. The SYSTEM group needs full control permissions for the directory only then the Windows Event Log service would start. Thanks to Alexzhu for sharing the solution here. Note that we didn’t have to rename or delete the RtBackup directory.

Fixing the Permissions for RtBackup Folder in Windows 7 and Windows Vista

1. Start Windows in Safe mode

2. Open the "C:\Windows\System32\LogFiles\WMI" folder

3. Right-click on the RtBackup folder and choose Properties

4. Click the Security tab, and click the Edit button.

5. Click Add

6. Type SYSTEM and hit ENTER

7. Enable "Full control" Permission to "Allow"

8. Click OK, and then click Yes when asked for confirmation.

9. Restart Windows (in Normal mode), and verify if the Windows Event Service has started.

Unable to assign permissions for the RtBackup folder?

If you’re unable to assign permissions for the RtBackup folder, try taking ownership of the folder, and then repeat the steps 1-9 above.


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10 Comments

  1. TonyH
    said this on Friday, August 5th 2011 12:20 am

    Fixed my problem………….thank you!

  2. said this on Sunday, May 29th 2011 10:31 pm

    Eyy! Tahnks man I fix me issue, I had been loking a lot web sites tos fix the problem and dindnt work any topic, your solution runn well, thanks one time more.

  3. Dr. Nagabhushana Rao
    said this on Thursday, April 7th 2011 4:31 pm

    I also had this problem for the last 2 years with both Windows Vista and Windows 7 ultimate. No spyware. No virus. System files were intact.

    I got the problem solved by RESETTING ALL USER PERMISSIONS TO DEFAULT.
    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-to-reset-all-user-permissions-to-default/9da312d2-c99b-4283-a275-e74d93dcc366

  4. said this on Friday, March 18th 2011 4:24 am

    Thanks for the walk through, it worked for me. However I’m running a W2K8R2 server and didn’t need to startup in safe-mode…but I did have to log in as network administrator to set the permissions. For those wanting more info on this issue, there is a MSDN social thread that expands on the “permissions of ALL registry keys” here; http://social.msdn.microsoft.com/Forums/en/windowscompatibility/thread/c75ae899-d05b-411d-a7f2-00fdd33b8589

    Thanks again!

  5. Moshind
    said this on Wednesday, February 2nd 2011 4:18 pm

    Thanks, thats worked for us, after restart !

  6. ldean
    said this on Friday, January 7th 2011 10:12 pm

    thank you this worked perfectly for us on a windows 2008 server. Fortunately we didn’t go through with the instructions found elsewhere to reset the permissions of ALL registry keys!!

  7. Adam
    said this on Friday, November 19th 2010 1:28 am

    worked like a champ

  8. said this on Monday, July 26th 2010 11:19 pm

    Worked perfectly.
    Very Thanks!!!

  9. said this on Monday, July 5th 2010 3:24 pm

    Well, its realy a nice post, you cover advance troubleshooting and provide very unique things, thanks

  10. John Dangerbrooks
    said this on Friday, July 2nd 2010 9:46 pm

    Hmmm… I see an improvement in your blog, Ramesh. No more any of those “How disable …” Instead, you are actually posting very useful topics. Very nice.

    Still, I wonder how that one of your readers managed to get himself into this trouble…

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