Right-clicking Start, or pressing the Win+X key combination opens the Power User menu as in the following image:
If this menu doesn’t open or nothing happens when you use the Win+X key combination, it could be possible that the IsShortcut registry value has been removed for shortcuts (lnkfile) file association. Follow both these steps to resolve the problem.
Create IsShortcut registry value for Shortcuts
Press WinKey + R to launch the Run dialog. Type Regedit.exe and press ENTER
Go to the following branch:
In the right-pane, create a REG_SZ (String value) named IsShortcut
Exit the Registry Editor.
(Note: If you had removed the IsShortcut value earlier in order to hide the shortcut overlay icon, note that there is a better and safe method to hide the overlay icon for shortcuts. Use Method 2 in article How To Remove Or Modify The Shortcut Overlay In Windows, which applies to all versions of Windows.)
Copy Win+X Group Folders from Default Profile
Open File Explorer and explore this folder:
Rename these three folders by adding -old suffix.
Then, open this folder:
Copy the 3 folders to location #1 above.
Logoff and login back for the changes to take effect.
Related Post: There is another variant of this problem where 3rd party shell extension interfering with Win+X menu feature. Check out Win+X Menu Shortcuts Not Working – Caused by 3rd Shell Extension and Win+X Command Prompt Admin File Association Error, and Run As Administrator Option Missing.
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About the author
Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.