Microsoft Store: Something went wrong, but we are making it right

When you open the Microsoft Store app, the following error may occur:

Sorry about that!

Something went wrong, but we are making it right.
Try refreshing or come back later.

Microsoft Store - Something went wrong


The error occurs if the country settings are incorrect. For example, the problem can be reproduced by selecting “Iran” or another country.


To resolve the error, follow these steps:

  • Open Settings → Time & language → Language & region.
    (On Windows 10, open Settings → Time & language → Region.)
  • Under “Country or region,” select the country you’re located in. Or select United States from the drop-down.
    Microsoft Store - Something went wrong - Country settings
  • Run wsreset.exe and let it clear the Store app cache and relaunch the Store app.

Note: If Microsoft Store is already open, it prompts you to restart the app after you change the country setting.

Microsoft Store - Something went wrong - Country settings - Restart Store


One small request: If you liked this post, please share this?

One "tiny" share from you would seriously help a lot with the growth of this blog. Some great suggestions:
  • Pin it!
  • Share it to your favorite blog + Facebook, Reddit
  • Tweet it!
So thank you so much for your support. It won't take more than 10 seconds of your time. The share buttons are right below. :)

Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

Leave a Comment