The app you’re trying to install isn’t a Microsoft-verified app

When you run a setup file downloaded from the internet (i.e., non-Store app), the setup doesn’t run, and the following message may appear:

The app you're trying to install isn't a Microsoft-verified app

Installing apps from the Store helps protect your PC and keep it running smoothly.

cant install apps outside of the store

Cause

This can occur if your system settings disallow installing non-store apps.

Another possibility is your system is in S Mode.

Resolution

Please follow one of the methods below to run the installer.

1] Unblock the executable

Right-click on the setup file you’re trying to run, and click Properties.

unblock exe downloaded from internet

Click Unblock, and click OK.

2] Configure the system to install apps from anywhere

Select Start → Settings → Apps → Advanced app settings.

Next to “Choose where to get apps”, select “Anywhere“.

Restart Windows if necessary.



3] Switch out of S mode

If the “Choose where to get apps” option is missing, your system may be in S mode. In that mode, you can’t install apps from outside the Store.

To check if your PC is using S-Mode go to Settings → System → About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right of the Edition entry, you’re using an S Mode PC.

To switch out of S mode, please open the following link in the Win + R (Run) dialog.

ms-windows-store://pdp/?productid=BF712690PMLF&OCID=windowssmodesupportpage

See also: Switching out of S mode in Windows – Microsoft Support

4] Delete the SmartScreen policies

Open the Registry Editor and go to this branch:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender\SmartScreen

Delete all the values in the right pane of the above key.

One of the above methods should let you install non-Store apps (i.e., downloaded from anywhere.)


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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