Error 0x80070570: The file or directory is corrupted and unreadable

When you install a program or delete a file or folder, error 0x80070570 may appear. The following is the error message verbatim:

An unexpected error is keeping you from deleting the folder. If you continue to receive this error, you can use this error code to search for help with this problem.

Error 0x80070570: The file or directory is corrupted and unreadable.

0x80070570 file or directory corrupted

As the error message states, this happens if the file or directory is corrupted. Running a disk check fixes this issue.


Option 1: Run Disk Error Checking

Running the disk error checking tool (alternative solution to Chkdsk) may also fix the issue without requiring a reboot.

  1. Open File Explorer → This PC
  2. Right-click on the drive-letter (where the corrupted file or directory is located), and click Properties.
  3. Click Tools → click on the “Check” button.
  4. Click “Scan drive” and complete the procedure.
    disk error check tools

If the Error Checking tool finds some file system errors and prompts to fix them, follow the onscreen instructions and let the tool rectify the errors. The results of the Error Checking operation is logged in the Application Event log.

Option 2: Run Chkdsk

If disk error checking using the above method doesn’t help, do a thorough repair using Chkdsk. The command “Chkdsk /R” locates bad sectors and recovers readable information (implies /F, when /scan not specified).

  1. Open an administrator Command Prompt window:
  2. Type the following command and press Enter:
    chkdsk c: /r

    run chkdsk repair command

    (This assumes that the corrupted file or folder is located on the C: drive. If not, change the drive letter accordingly in the above command line.)
  3. Type Y when you see the following prompt:
    The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)
  4. Restart the computer and let the system complete the disk checking procedure automatically.

That should fix the error 0x80070570 when accessing a file or folder.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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