When you open Windows Help and Support in Windows 7, and use the search feature to find topics, zero results appear in search results showing the text “__elbasuer__”. This could happen after installing the Bluetooth driver, or if the driver came as part of the standard installation with your PC.
I had this issue in my Dell Vostro 1520, and a solution was posted at the Dell Community forums. The fix was to remove a registry value “BRCM_Bluetooth_Help” which is added by Broadcom/WIDCOMM Bluetooth driver. This fix should apply to non-Dell systems as well.Read more