Fix Send Page by E-Mail Option Grayed Out in Internet Explorer

When you try to send a webpage or link by email via the FileSend menu in Internet Explorer, the options Page by E-Mail… and Link by E-Mail… may be dimmed/grayed out. This happens if a default mail client is not correctly set. Use the instructions below to reset the default mail client.

Follow these steps to resolve the problem.

Windows Vista & higher

1. Click Start, select Default Programs


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2. Click Set program access and computer defaults

3. Click Custom, and select your mail client (for example, Microsoft Outlook)

(If User Account Control is enabled, you’ll be prompted for an administrator password or for confirmation after following the step 2 above. When the prompt appears, type your password, or click Continue.)

4. Click OK

Note: Windows 7 and higher versions doesn’t include a mail client by default. You need to install a mail client such as Windows Live Mail, Mozilla Thunderbird, Microsoft Outlook (not free) separately.

Windows XP

1. Click Start, click Set Program Access and Defaults

2. Click Custom

3. Select your mail client

4. Click OK

20 thoughts on “Fix Send Page by E-Mail Option Grayed Out in Internet Explorer

  1. Thank you very much, I went through Yahoo to find this. Every help on MSN was in forum form & all the answers bounced around and made no sense. Not everyone is a computer tech, and those of us that aren’t just need a simple solution!!! Thank you again!!!

  2. did not work – never found an actual solution on any msn site or other sites for that matter – tried them all even went back to ie 8 – still greyed out.

  3. I use Windows 7, Explorer and Windows Live Mail. Just create a custom record. So simple! Thanks for your good working suggestions.

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