When you double-click a library to view the contents, the following error may occur.

"<libraryname>.library-ms" is no longer working.

For example, the following error may occur when opening Documents library

"Documents.library-ms" is no longer working.
This library can be safely deleted from your computer. Folders that have been included will not be affected.

Similarly when opening the Music, Pictures or Videos library

"Music.library-ms" is no longer working.
"Pictures.library-ms" is no longer working.
"Videos.library-ms" is no longer working.

To fix this problem, open Windows Explorer, right-click on the corresponding library and choose Delete. Click Yes when asked for confirmation.

Note: Deleting a library does not delete the contents of the included folders. However, you may need to re-add or include your folders manually, if needed.

Then, in the navigation pane of Windows Explorer, right-click Libraries and click Restore default libraries.

This recreates the library that was deleted earlier. This option only restores the default libraries.


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76 Comments

  1. h baxter
    said this on Friday, April 11th 2014 8:36 pm

    thanks so much! quick and perfect fix!

  2. Vicki
    said this on Thursday, March 13th 2014 4:25 am

    Thank you! Thank you! Thank you! I called Microsoft and they wanted to charge me $99 to fix. Super simple instructions!

  3. Edie Harrison
    said this on Monday, March 10th 2014 11:50 pm

    Thank you so much!!!

  4. Elena
    said this on Tuesday, March 4th 2014 2:27 am

    It did work for me, too!! Thanks so much.

  5. tsemah
    said this on Tuesday, February 18th 2014 12:03 am

    This did not work for me…just recreated the same WRONG “documents.library-ms”, “Music.library-ms”, “Pictures.library-ms”, “Videos.library-ms”

    Now listen…there HAS to be a fix for this. I have searched online and there are PLENTY of people with this problem and your little “restore” fix is useless.

    So, please…how is this Library issue resolved?

  6. Vladia Matta
    said this on Thursday, January 23rd 2014 4:36 pm

    Worked 100%! Thanks a lot!!!!!

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