When you start the System Restore utility in Windows, the following error message may be displayed:
There was an unexpected error: The filename, directory name, or volume label syntax is incorrect. (0x8007007B) System Restore will now close.
The same error might occur when running Windows CompletePC Backup.
This problem affects especially the OEM systems that have a faulty image. This error is caused by faulty imaging by the original equipment manufacturer (OEM) that results in the presence of an invalid volume. To see if this is the problem, go to System in Control Panel and open System Protection. There will be two volumes shown, one of which is selected and named “Missing.” Selecting
C:\ and deselecting “Missing” solves the problem.
Click Start, type
SystemPropertiesProtection.exe. This opens the System Restore Properties dialog.
You may see two
C: drives in the listing with the same Volume label (see figure below). Deselect the checkbox for the duplicate volume, and enable the checkbox for the correct drive — the one with the Windows logo.
The fix applies to Windows Vista through Windows 10.
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About the author
Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.