Fix System Restore Error 0x8007007B in Windows 7/Vista

When you start the System Restore utility in Windows 7/Vista, the following error message may be displayed:

There was an unexpected error:

The filename, directory name, or volume label syntax is incorrect.

System Restore will now close.

The same error might occur when running Windows CompletePC Backup.

This problem seems to affect some OEM systems that have faulty image. Here is an excerpt from The Filing Cabinet Weblog on System Restore error code: 0x8007007B.

This error is caused by faulty imaging by the original equipment manufacturer (OEM) that results in the presence of an invalid volume. To see if this is the problem, go to System in Control Panel and open System Protection. There will be two volumes shown, one of which is selected and named “Missing.” Selecting C:\ and deselecting “Missing” solves the problem.


Click Start, type SystemPropertiesProtection.exe. The System Restore Properties window will open.

You may see two C: drives in the listing with the same Volume label (see figure below). Deselect the checkbox for the duplicate volume, and enable the checkbox for the correct drive (the one with Windows logo).

Fig 2: System Restore enabled for the wrong drive.

For more information, visit the following Dell Website:

How resolve the error 0x8007007B when I run System Restore™?

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About the author

Ramesh Srinivasan founded back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.

9 thoughts on “Fix System Restore Error 0x8007007B in Windows 7/Vista”

  1. Great!

    This Problem also existed on my new Windows 7 PC. I couldn’t change the SystemRestore Settings, had problems with Shadow Copies and therefor couldn’t backup including all system-image files with Windows 7 integrated backup software.

    When deselecting this double drive c: like in the screenshot “automatic restore points” changing the settings for “system restore” worked, but when I backup with system image files, I still got error 0x81000019 “no shadowcopy could be created”.

  2. Sander,

    Simply highlight the (Missing) vol and click configure, then move the bullet to Disable at the top and click okay. Accept the warning, and then it will disappear. Now enable it on your real drive

  3. Thank You!

    The Fix worked perfectly for the Windows 7 Home Premium and Windows 7 Professional installations on my DELL Laptop and my DELL Desktop respectively.

  4. I had the same error message in Windows 7 Pro, but I got the error when trying to set the size for Restore Points from 0% to 20%. There were no checkboxes , but protection was turned On for the 2 hard drives listed: one (C:) and one (G:) (Missing). When I turned Off protection for (G:), that one disappeared and I could set the size for (C:) to 20%.

    Thanks, brother!


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