[Fix] Sucuri and LetsEncrypt – ACME Domain Authorization Failed

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Google has announced that starting with Chrome browser version 62, ‘Not secure’ warnings will be shown for HTTP pages with user input fields and all HTTP pages in incognito mode. Going forward, ‘Not secure’ warning would be shown for all HTTP pages even in normal browsing mode.

chrome browser http not secure

Considering Google Chrome’s browser market share which is around 60%, it’s imperative that you enable SSL for your website. Many web hosts provide free SSL certificates issued by LetsEncrypt.

If you’ve employed a reverse-proxy solution for your website, like Sucuri Web Application Firewall (WAF) or Cloudflare, they offer SSL certificates free of cost to you. That’s sufficient for enabling “Partial SSL” or “Flexible SSL”.

Partial/Flexible SSL provides a secure connection between your visitor and your reverse-proxy server (Sucuri, CloudFlare, etc.), but no secure connection between reverse-proxy and your web server. Although you don’t need to have an SSL certificate on your web server, partial SSL is not recommended if you have any sensitive information on your website. Regardless, your visitors still see the site as being HTTPS enabled.

cloudflare flexible ssl

Sucuri & ServerPilot with Linode, DO, Vultr or other:: LetsEncrypt SSL installation

Enabling Full SSL requires enabling SSL on your web server or the hosting server. You can get a free SSL certificate from LetsEncrypt and install it on your hosting server.

I run my website on Linode and is managed by ServerPilot. I followed this excellent guide written by Robert Went — Using LetsEncrypt With Serverpilot. When following Step 2 in that guide, my domain validation could not succeed since I employ Sucuri’s WAF. Here is the full error message I received in the SSH console.


Obtaining a new certificate
Performing the following challenges:
http-01 challenge for winhelponline.com
http-01 challenge for www.winhelponline.com
Using the webroot path /srv/.../public for all unmatched domains.
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. www.winhelponline.com (http-01): 
urn:acme:error: unauthorized :: The client lacks sufficient authorization
:: Invalid response from https://www.winhelponline.com/.well-known/acme-challenge/
"
[title]404 Not Found[/title]

IMPORTANT NOTES:
   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address.

It’s important to note that your domain records A/AAAA records must point to your web server IP. Only then you can LetsEncrypt can issue the SSL certificate. If on the other hand, if you’re using a reverse-proxy like Sucuri, you must enable the setting to “forward certificate validation” or similar setting so that you don’t block LetsEncrypt’s domain verification attempts.

In Sucuri’s DNS settings page, you don’t have the option to change the A/AAAA settings as they’re locked down, pointing to Sucuri Web Application Firewall’s IP. So I had to open a support case and asked for a solution to this issue.

Solution: Enable “Forward Certificate Validation”

Sucuri support techs enabled the Forward Certificate Validation to Hosting from their end. After 5 minutes or so, I could complete the steps in that tutorial successfully. SSL is enabled on the hosting server, and I can switch on the Full SSL/https setting in my Sucuri WAF dashboard.

For sites connected to Cloudflare, installing SSL on your web server should be a breeze. I manage another website which is already connected to Cloudflare. I didn’t have to change anything in Cloudflare other than verifying the A/AAAA records which were correctly pointing to the web server. The steps in that tutorial worked right away. Domain verification process was successful and got the LetsEncrypt SSL certificate installed without any issues.

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About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and has a vast experience in the ITeS industry — delivering support for Microsoft's consumer products. He has been a Microsoft MVP [2003 to 2012] who contributes to various Windows support forums.

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