When you use the Snipping Tool to screenshot the screen or a window, the snip may be copied to the clipboard but the Snipping Tool can’t open the image. The following error appears after taking a screenshot:
Snipping Tool Failed to open the file.
On Windows 10, the Snip & Sketch tool may throw the same error after taking a snip:
Snip & Sketch Failed to open the file.
The above error pops up when you click on the “Snip copied to clipboard – Select here to mark up and share the image” notification (at the bottom right corner of the screen) after taking a snip using Snipping Tool/Snip & Sketch app or using the Win + Shift + S keyboard shortcut.
Note: On Windows 11, classic Snipping Tool and Snip & Sketch apps are now called “Snipping Tool”. On Windows 10, as of this writing (v21H2), the “Snipping Tool” and “Snip & Sketch” are separate apps.
The above error occurs if the Data Sharing Service (
DsSvc) is disabled. This service provides data brokering between applications.
[Fix] “Failed to open the file” Snip Error in Windows 10/11
To fix the “Failed to open the file” error in the Snipping Tool or Snip & Sketch app, follow these steps:
- Right-click Start, click Run.
- Type “
services.msc” and click OK.
- Double-click “Data Sharing Service.”
- Set its Startup type to Manual.
- Start the service by clicking “Start”.
- Exit the Services console.
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