How to Install the Microsoft.Services.Store.Engagement Package

The “Microsoft.Services.Store.Engagement” package is installed by default in Windows 10/11. If missing, you get the following error when installing an app (e.g., Minecraft: Bedrock Edition) that requires this package.

Deployment failed: Windows cannot install package Microsoft.MinecraftUWP_1.20.8101.0_x64__8wekyb3d8bbwe because this package depends on a framework that could not be found. Provide the framework "Microsoft.Services.Store.Engagement".


You can download the “Microsoft.Services.Store.Engagement” package via the website, as explained in the article How to Download the Offline Installer for any Store App.

  1. Visit
  2. In the “PackageFamilyName” field, input the following package name:
  3. Choose “Retail”
  4. Click on the button with the tick mark.
  5. Select the appropriate architecture (x64 or x86) you require. Right-click on the hyperlink and choose “Save link as” or equivalent option in your browser.
  6. Once downloaded, move the package to a folder — e.g., C:\Appx.
  7. Next, download the VCLibs package by inputting the following package name:
  8. Once downloaded, move the package to a folder — e.g., C:\Appx.
  9. Double-click each .appx file to install it.
    If you can’t install the .appx files by double-clicking, you can install them using PowerShell. For more information, see the article Fix: Can’t Install Appx, AppxBundle, and Msixbundle Files in Windows.

    Launch PowerShell (admin) and install the above packages using the following syntax:

    Add-AppxPackage C:\"package_file_name"


    Add-AppxPackage C:\Appx\Microsoft.VCLibs.140.00_14.0.33519.0_x64__8wekyb3d8bbwe.appx
    Add-AppxPackage C:\Appx\Microsoft.Services.Store.Engagement_10.0.23012.0_x64__8wekyb3d8bbwe.appx

That should install the “Microsoft.Services.Store.Engagement” package.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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