Media Creation Tool – Language or edition isn’t supported

When you attempt to perform a repair installation or upgrade of your Windows 10/11 computer using the Media Creation Tool, the following error appears:

This tool can't update your PC

The language or edition of the version of the Windows currently installed on your PC isn't supported by this tool.

setup error c1900213 - this tool can't update your PC

The error code for the above message is 0xC1900213 - 0x20018.


The above error occurs if a non-consumer Windows edition is installed (e.g., Windows Enterprise or Windows Enterprise N edition) on the computer. However, in its default GUI mode, the Media Creation Tool downloads only the consumer edition image. Since MCT can’t find matching SKUs for your edition, it throws the above error.

The Setupact.log may have the following entries:

Info MOUPG GetWebSetupUserInput: HostOs Edition=[Enterprise].
Info MOUPG GetWebSetupUserInput: HostOs Architecture=[x64].
Info MOUPG GetWebSetupUserInput: HostOs Language[en-US].
Info MOUPG GetWebSetupUserInput: No matching offer found for Edition=[Enterprise], Architecture=[x64], Language=[en-US]
Error MOUPG CDlpActionGetWebSetupUserInput::GetDefaultOfferIndex(314): Result = 0x80070490[gle=0x0000012a]
Error MOUPG CDlpActionGetWebSetupUserInput::ExecuteRoutine(385): Result = 0xC1900213[gle=0x0000012a]

SetupDiagResults.log reports the following:

Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0xC1900213 - 0x20018
LogEntry: , Error                 MOUPG  CDlpActionGetWebSetupUserInput::ExecuteRoutine(385): Result = 0xC1900213[gle=0x0000012a]


To resolve the issue, download the correct ISO for the edition of Windows you’re using. To download the Enterprise edition ISO, open an admin Command Prompt and run:

MediaCreationTool.exe /Eula Accept /Retail /MediaArch x64 /MediaLangCode en-US /MediaEdition Enterprise

Follow the on-screen instructions to download the Enterprise Edition ISO. You may input the KMS product key when prompted.

^ For detailed instructions with screenshots, see the section “How to download Windows 10/11 Enterprise Edition” in the article Download Windows 10/11 ISO.

Don’t have Enterprise Edition installed?

If the above error occurs even though you have the consumer edition of Windows installed, please inspect the setup logs. To do so, download SetupDiag and run it. The tool collects the setup logs and saves them into a zip file named on your desktop. Upload the file to your OneDrive, Dropbox, or any other cloud hosting account and share the link in the “Comments” section below.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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