Lock Screen Slideshow: Folder isn’t supported because of its location

When you attempt to add a folder source for the lock screen slideshow by clicking on the Browse button and choosing the folder, the following message appears:

The <foldername> folder isn't supported because of its location. Please choose another folder.

lock screen slideshow - folder not supported

And the chosen folder is not added to the list.

The issue arises if you click on the Quick access/Home link and choose a special folder or its subfolders. The result is the same if you type the full path (e.g., “C:\Users\Ramesh\Pictures\Screenshots“) manually in the browse dialog box.


To workaround the issue, browse the folder path manually from the Desktop namespace or This PC.

  1. After you click “Browse,” in the file picker dialog, click “This PC” in the navigation pane.
    this pc navigation pane
  2. Double-click the OS drive — e.g., C:\
  3. Double-click “Users”.
  4. Double-click your user profile folder.
  5. Select Pictures.
  6. Click Choose this folder.

Repeat the procedure for every folder/album you want to add to the lock screen slideshow.

I hope that helps.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

12 thoughts on “Lock Screen Slideshow: Folder isn’t supported because of its location”

  1. THANK YOU!!!! Thank you for taking time and showing everyone how to solve this issue. I can finally have the slide show im looking for


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