Error 0x80070643 Installing KB5007651 (Update for Windows Security platform)

Windows 11 users are seeing the error 0x80070643 (“Fatal error during installation”) when installing KB5007651 (Update for Windows Security platform) via Windows Update. Here’s the error message verbatim:

Updates failed

Update for Windows Security platform - KB5007651 (Version 1.0.2109.27002)

Install error - 0x80070643

kb5007651 error 80070643

[Fix] Error 0x80070643 Installing KB5007651

Many users have indicated that the following steps helped them resolve the error 0x80070643 when installing KB5007651.

Repair and Reset the Windows Security app

Repairing and resetting the Windows Security app did the trick for many users.

  1. Open Settings → Apps → Apps & Features.
  2. Locate “Windows Security” app from the list.
  3. Click on the three-dot menu adjacent to “Windows Security”, and click Advanced options.
  4. Once there, click “Repair” and then click “Reset”.

Attempt to install the Windows update again.




Disable Antivirus Realtime Protection (temporarily)

Disabling the real-time antivirus protection helped some users install the KB5007651 update successfully. If you’re using Windows Defender, follow these steps to disable realtime protection:

  1. Launch the “Windows Security” app via Start.
  2. Click on “Virus & Threat Protection”.
  3. Under Virus & threat protection settings, click “Manage Settings”.
  4. Turn off Real-time Protection.
  5. Go to Windows Update & retry the KB5007651 update.
  6. Once installed, re-enable the real-time protection.

Did one of the above methods help? Let’s know your comments below.


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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