If you’re unable to use the mouse scroll wheel in Windows 10 Start menu All Apps list, this has to do with the “Scroll inactive windows” Mouse setting.
When you click Start, the Start menu All apps list appears by default (since the Anniversary Update) but focus is not set to the All Apps list view/box control automatically, unless you right-click on an item or drag the All Apps scroll bar down.
To be able to scroll through the All Apps listing without first setting the focus on it, you need to enable a feature where you can scroll inactive windows or UI elements simply by hovering the mouse pointer over them.
Scroll inactive windows when you hover over them
Open Settings (WinKey + i), type “mouse”. Click “Mouse & touchpad settings”.
Enable “Scroll inactive windows when I hover over them”
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About the author
Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.