[Fix] Mouse Scroll Not Working in Start Menu All Apps in Windows 10

If you’re unable to use the mouse scroll wheel in Windows 10 Start menu All Apps list, this has to do with the “Scroll inactive windows” Mouse setting.

Start menu all apps scroll inactive windows

When you click Start, the Start menu All apps list appears by default (since the Anniversary Update) but focus is not set to the All Apps list view/box control automatically, unless you right-click on an item or drag the All Apps scroll bar down.

To be able to scroll through the All Apps listing without first setting the focus on it, you need to enable a feature where you can scroll inactive windows or UI elements simply by hovering the mouse pointer over them.

Scroll inactive windows when you hover over them

Open Settings (WinKey + i), type “mouse”. Click “Mouse & touchpad settings”.

Start menu all apps scroll inactive windows

Enable “Scroll inactive windows when I hover over them”

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About the author

Ramesh Srinivasan founded Winhelponline.com back in 2005. He is passionate about Microsoft technologies and he has been a Microsoft Most Valuable Professional (MVP) for 10 consecutive years from 2003 to 2012.

4 thoughts on “[Fix] Mouse Scroll Not Working in Start Menu All Apps in Windows 10”

  1. Thank you.
    That has been annoying me since last windows update.
    Makes perfect sense when you give a simple answer. Microsoft forums are like digging through treacle so really appreciate simple straightforward info.

  2. With e, the opposite. My Start was crashing when I scrolled All Apps. I turned my “Scroll inactive…” switch to OFF. THAT solved my problem. Thanks for pushing me in the right direction.

  3. I couldn’t figure this out for the longest time, Im able to scroll inactive windows so I assumed it was turned on. Turns out since I use altdrag it overrides scroll inactive with it’s own setting and disallows scrolling in the settings app.

    Just incase anyone has hooks from other programs, might be good to check through them if this fix doenst work.


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