Error “One or more users on this computer have installed iTunes”

When you install iTunes classic version from the Applet website, the following error may appear:

One or more users on this computer have installed iTunes from the Microsoft Store. iTunes may not run correctly after this installation. Do you want to continue?

itunes store version installed error

The above error occurs even though you have uninstalled iTunes via Apps & Features in Settings.


The remnant registry keys are causing the issue. This is similar to the Spotify installer problem described in the article “A Windows Store Installation of Spotify was found” Error.


To resolve the error “One or more users on this computer have installed iTunes”, use PowerShell to uninstall the iTunes store version cleanly for all user accounts.

Open PowerShell as administrator.

Run the following command and press Enter:

get-appxpackage *iTunes* -allusers | remove-appxpackage -allusers

Exit PowerShell.

The above command should uninstall/cleanup iTunes for all user accounts on the computer.

See if you can now install iTunes classic version from Apple’s website.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded in 2005.

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