DISM Error 1392 – File or directory is corrupted

When you run a DISM command to scan or repair the component store, the error code 1392 appears, and DISM quits. The full error message is mentioned below.

Deployment Image Servicing and Management tool

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Error: 1392
The file or directory is corrupted and unreadable.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

dism error 1392

And if you attempt to run the System File Checker, it shows the following error:

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Windows Resource Protection could not perform the requested operation.

In some cases, you see the following error:

Windows Resource Protection could not start the repair service


The error code 1392 (“ERROR_FILE_CORRUPT”) means “The file or directory is corrupted and unreadable.” DISM may have encountered the corrupt file when repairing the component store (i.e., the “WinSxS” directory.)

Hint: To see the corrupted file or folder name(s), inspect CBS.log and look for the “STATUS_FILE_CORRUPT_ERROR” entries. Here’s an example:

Error CSI 0000004b (F) STATUS_FILE_CORRUPT_ERROR #4574035# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|0x00000100), handle = {provider=NULL, handle=0, name= ("null")}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x496c3fb890->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[97]'\SystemRoot\WinSxS\amd64_dual_wgencounter.inf_31bf3856ad364e35_10.0.22621.1_none_dd47d90ab31c1724'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x496c3fb8f0, as = (null), fa = 0, sa = (FILE_SHARE[gle=0xd0000102]


To repair the DISM error 1392, fix the file system errors by running Chkdsk (thorough) or the Disk Error checking tool on the system drive.

Option 1: Chkdsk

  1. Open an admin Command Prompt and run the following command:
    chkdsk c: /r

    run chkdsk on system drive

    /r Locates bad sectors and recovers readable information. The disk must be locked. /r includes the functionality of /f, with the additional analysis of physical disk errors.
  2. Press Y when you see the following message:
    The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)
  3. Restart Windows and let Chkdsk auto-launch at startup.

If the issue persists, you may need to diagnose your hard disk drive thoroughly.

Option 2: Disk Error Checker

Running the disk error-checking tool (an alternative solution to Chkdsk) may also fix the issue without requiring a reboot.

However, this method might be equivalent to chkdsk /f, which is not as thorough as chkdsk /r.
  1. Open File Explorer → This PC
  2. Right-click on the C: drive and click Properties
  3. Click Tools → click on the “Check” button.
  4. Click “Scan drive” and complete the procedure.
    disk error check tools

If the Error Checking tool finds some file system errors and prompts to fix them, follow the onscreen instructions and let the tool rectify the errors.

Option 3: Delete the affected file/folder manually.

Take ownership of the affected file/folders(s) using Takeown.exe and delete the corrupted files.

Replace those files/folders from another computer or the Windows ISO.

Re-run DISM to verify if the component store has no issues.

That should resolve the DISM error 1392 and SFC errors. Once done, start Windows and try running the DISM and SFC commands.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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