Fix Error “Documents.library-Ms Is No Longer Working” In Windows 7

© Ramesh Srinivasan | Windows 7 | 30th October 2009

When you double-click a library to view the contents, the following error may occur.

"<libraryname>.library-ms" is no longer working.

For example, the following error may occur when opening Documents library

"Documents.library-ms" is no longer working.
This library can be safely deleted from your computer. Folders that have been included will not be affected.

Similarly when opening the Music, Pictures or Videos library

"Music.library-ms" is no longer working.
"Pictures.library-ms" is no longer working.
"Videos.library-ms" is no longer working.

To fix this problem, open Windows Explorer, right-click on the corresponding library and choose Delete. Click Yes when asked for confirmation.

Note: Deleting a library does not delete the contents of the included folders. However, you may need to re-add or include your folders manually, if needed.

Then, in the navigation pane of Windows Explorer, right-click Libraries and click Restore default libraries.

This recreates the library that was deleted earlier. This option only restores the default libraries.

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36 Comments

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  1. Lachlan
    said this on Tuesday, November 23rd 2010 5:19 pm

    Thanks heaps!

  2. jordan
    said this on Friday, October 8th 2010 1:01 am

    i have the exact same as akira and when u right-click on the things, there’s no delete :/ what do i do?!?!?!

  3. Daniel
    said this on Friday, September 10th 2010 12:19 am

    you are a saint, thanx alot!

  4. jenny
    said this on Monday, September 6th 2010 6:43 am

    thanks a lot! u saved my life…

  5. Tico
    said this on Tuesday, August 17th 2010 8:57 pm

    Thanks man, you saved me!!!
    I thought i-ve lost all my documents!!
    It´s really worked for me!
    GREAT GREAT GREAT

  6. pam
    said this on Tuesday, July 27th 2010 7:14 am

    thanks! your fix was the one that worked for me.

  7. Elias
    said this on Saturday, July 24th 2010 12:12 pm

    Thanks. I had this problem after a sudden bsod on shutdown and a scandisk didn’t fix it.

  8. Kitty
    said this on Saturday, July 10th 2010 12:26 pm

    Thankyou! Worked straight away; i got this error on a fresh install… go figure….

  9. Dave
    said this on Wednesday, June 16th 2010 10:19 pm

    @Rick YEP! Same here, this is not a solution! And as I further search FOR a real solution this seems to be a growing problem with Windows 7

  10. AlexKing
    said this on Saturday, May 8th 2010 8:21 am

    Muchas Gracias desde Argentina.

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