Using the Problem Steps Recorder Tool in Windows 7

Problem Steps Recorder (PSR) in Windows 7 is a great little tool to record the steps to reproduce a problem in the computer. The captured data is stored in a MHTML document which is enclosed in a zip file. You can send the zip file to someone else who can help you fix the problem.

Recording Problem Steps

Click Start, type PSR.EXE and press ENTER. This starts the Problem Steps Recorder.

Click the Start Record button and continue the steps to reproduce the problem/error. You can also add comments then and there, by clicking the Add Comment button. Once done, click the Stop Record button. Mention the output file name and save the file.

Sample Report

Settings

You can change the following settings for Problem Steps Recorder:

Output Location To make it easier to find the files you save, click the Browse button to set a default location for the Problem Steps Recorder files.
Enable screen capture If you don’t want to capture the screen shots along with the click information, select No. This might be a consideration if you are taking screen shots of a program that contains personal information, such as bank statements, and you are sharing the screen shots with someone else.
Number of recent screen captures to store While the default is 25 screens, you can increase or decrease the number of screen shots. Problem Steps Recorder only records the default number of screen shots. For example, if you took 30 screen shots during a recording but only had 25 screen shots as the default, you would be missing the first five screen shots. In this case, you would want to increase the number of default screen shots.

Related Posts


Email SubscriptionPrefer an E-mail subscription?

Enter your email address:

Delivered by FeedBurner

One Comment

  1. SUNIEAL
    said this on Friday, January 14th 2011 11:30 am

    Its a very awesome feature in WIN 7.

Leave a Reply