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Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista

Q: The speaker icon in the Notification area has a red cross on it. When I hover my mouse over it, it says The audio service is not running. When I right click on the it I get 3 options (Playback devices, Recording devices, Sounds) There is also an open volume mixer option but it’s greyed out.

Solution

1. Click Start, type Services.msc in the Start Search box.

2. Scroll down the list of services, right-click Windows Audio and select Start.

3. Select Properties for Windows Audio and set its Startup Type to Automatic.

If the Windows Audio service does not start and you get the error Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their Startup Type is set to Automatic.

  • Plug and Play
  • Multimedia Class Scheduler
  • Windows Audio Endpoint Builder


Copyright © 2008 Ramesh Srinivasan. All rights reserved.

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2 Responses to “Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista”

  1. 2
    karen Says:

    hey my sound still does not work and i cant find
    -Multimedia Class Scheduler
    -Windows Audio Endpoint Builder
    in that list. what should i do?

  2. 1
    steve Says:

    Tried everything you suggested and still no sound. All the settings were set on automatic. I went through your procedures anyway and I am still without sound. Any suggestions?

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