Q: The speaker icon in the Notification area has a red cross on it. When I hover my mouse over it, it says The audio service is not running. When I right click on the it I get 3 options (Playback devices, Recording devices, Sounds) There is also an open volume mixer option but it’s greyed out.

Solution

1. Click Start, type Services.msc in the Start Search box.

2. Scroll down the list of services, right-click Windows Audio and select Start.

3. Select Properties for Windows Audio and set its Startup Type to Automatic.

If the Windows Audio service does not start and you get the error Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their Startup Type is set to Automatic.

  • Plug and Play
  • Multimedia Class Scheduler
  • Windows Audio Endpoint Builder

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19 Responses to “Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista” Subscribe to comments!

  1. Tim
    said this on Sunday, November 15th 2009 4:21 pm

    WINDOWS SEVEN SUCKS!!!! I have more problems now, than I did with Vista. Maybe I will switch over to a Mac…

  2. shaun
    said this on Tuesday, November 10th 2009 12:06 pm

    Thanks so much for the great advice. After seven hours of trying to troubleshoot, even chatting with hp support, I thought I was out of options. Then this site changed it all. Yeah!

  3. iris
    said this on Monday, October 26th 2009 9:41 pm

    omggggggggg
    u saved my life
    thank u soooooooo soooooo soooooo fkn much

  4. Daffy
    said this on Thursday, October 15th 2009 3:21 pm

    BerggreenDK ==> Thanks a lot guy, I had the same problem with the audio service, and when I launch the power service, all my audio service has relaunch successfully. Well done !

  5. Amanda
    said this on Tuesday, September 22nd 2009 9:17 am

    okay, as soon as i clicked on properties on windows audio service it said “configuration manager: a general internal error occured” and then said right after “the system cannot find the file specified”.
    i dont understand, my audio was fine, i could play music, etc then one day it stopped working and im really frustrated PLEASE HELP

  6. Kevin
    said this on Thursday, September 10th 2009 9:20 pm

    THanks Buddy!!!
    YOU THE MAN!!!!!!!!!!!!!

  7. David Payne
    said this on Saturday, August 22nd 2009 3:36 am

    i tried the steps you provided which were very descriptive, but i get the message window after step:2 that states “windows could not start the audio service on local computer. error1079 the account specified for this service is different from the account specified for other services running in the same process” i am currently deployed, and i use this computer {HP Pavilion dv7-1245dx} to stay in touch with my family, and friends… help please…

  8. said this on Wednesday, August 5th 2009 7:01 pm

    If the error continues, then look for WindowsAudioEndpoint or something, and if that service cannot start – check if you might have disabled “power service” – even on a DESKTOP this services seems hardwired into other parts… weird!

  9. said this on Wednesday, August 5th 2009 8:12 am

    Thanks! Running windows server 2008×64r2, and you’re a lifesaver!

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