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Remote Assistance command-line options in Windows Vista
- Ramesh Srinivasan
- December 1, 2006
- Windows Vista
Question
I have the following shortcut for offering remote assistance in XP. This appears to be an unsupported URL protocol type in Vista. Are there any workarounds to get this functioning?
hcp://cn=microsoft%20corporation,l=redmond,s=washington,c=us/Remote%20Assistance/Escalation/Unsolicited/unsolicitedrcui.htm
Answer
Remote Assistance is a standalone program in Windows Vista. The executable file name is MSRA.EXE (%windir%\system32\msra.exe) and it supports the following command-line arguments:
msra [/? | /expert | /novice | /saveasfile <path> [password]
| /openfile <path> | /email <password> | /offerRA <computer>]
where
<path> Is the path to a file to be created or loaded.
<password> Is the
password to protect the invitation.
<computer> Is the computer name or IP
address of a computer.
Options | |
/? | Display this help message. |
/novice | Start Remote Assistance and ask for assistance. |
/expert | Start Remote Assistance and offer assistance. |
/saveasfile | Create a Remote Assistance invitation by saving to a file. |
/openfile | Open a Remote Assistance invitation file. |
Opens the default SMAPI e-mail client with an invitation attached for sending. | |
/offerra | Uses DCOM to launch Remote Assistance on the novice computer remotely; automatically connects. |
To launch the Offer Remote Assistance page, type MSRA /expert in Start, Run dialog. Or to connect automatically to a specific computer, use the MSRA /offerra <computername> syntax.