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- "Stored User Names and Passwords" dialog is empty
Symptom
When you click the Manage my network passwords link in the User Accounts applet in order to add or remove the stored credentials, the Stored User Names and Passwords dialog opens, but the command buttons may be grayed out. Also, the Add button may be missing.
Resolution
This happens if the security Policy Do not allow the storage of credentials is enabled. To disable the Policy, use the steps below.
For Windows XP Professional
- Click Start, Run and type Secpol.msc
- Under Local Policies, select Security Options
- In the right-pane, scroll down the list and locate the following entry:
Network access: Do not allow the storage of credentials or .NET Passports for network authentication
- Double-click the option and set it to Disabled
- Close the Local Security Settings window
- Restart Windows for the changes to take effect
Here is the registry key that stores the above setting
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"disabledomaincreds"=dword:00000000
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4 Responses to ""Stored User Names and Passwords" dialog is empty" 
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said this on 12 Jan 2007 10:56:29 PM PST
I did everything listed above but the problem still persists, the dialog box is empty, there is no add button, and the othr buttons are greyed out. There is nothing I can do to enable the Stored user Names and Passwords tool. So I am at a loss as to what to do next(a re-install is just not worth it, it takes months to re-validate all my other software if they need to be reinstalled too)
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said this on 22 Jul 2007 7:09:32 PM PST
If you followed the steps in this article but it still does not work, it's probably because your OS is Windows XP Media Center Edition, which is generally like XP Pro, although the only time you can join a domain is during install. Hence, the DisableDomainCreds key above is may not be quite fully functional on Media Center version.
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said this on 10 Mar 2008 3:43:47 PM PST
I have MCE and I used to able to save the creds, but somehow If I remember correctly it joined the domain and I take it out then the "Add" button is gone for good...
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said this on 15 Mar 2009 2:29:39 PM PST
I am too face the same problem. Go to Network properties, uninstall clinet for microsoft network. restart computer and again re-install the same. It works!
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