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Resolve the Help and Support Service startup failures

Published: July 12, 2005
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Symptoms

When you attempt to start the Help and Support Service using the Services.msc applet, one of the following error may be displayed:

Could not start the Help and Support service on Local Computer.
Error 2: The system cannot find the file specified.

Could not start the Help and Support service on Local Computer.
Error 1083: The executable program that this service is configured to run in does not implement the service

Resolution

To resolve the problem, download the Helpsvcfix utility and run it. Click the Inspect and Fix Helpsvc button once. Note that this utility requires administrator credentials to run. Restart Windows for the changes to take effect.

Download Helpsvcfix.zip ( which includes helpsvcfix.exe and the readme.txt files )

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