Why is the Task Manager "Users" tab empty?
- Ramesh Srinivasan
- Published May 26, 2006
- Windows XP
Symptoms
When you open Task Manager and select the users tab, no users appear. Normally, it should display the list of users logged on to the system. Additionally, when you open Task Manager, the User Name field might be blank.
Resolution
This happens if the Terminal Services is not started. Follow these steps to start the service:
- Click Start, Run and type Services.msc
- Locate Terminal Services and double-click it
- Set the Startup type to Manual, and click Apply
- Click the Start button to launch the service manually.
- Similarly, double-click Fast User Switching Compatibility service
- Set the Startup type to Manual, and click Apply
- Click the Start button to launch the service manually.
Now Task Manager User Name field and the Users tab will be populated correctly.
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Comments
Comment #1 (Posted by steve holcomb)
Thank you Ramesh Srinivasan. You have always answered my questions correctly
at windows new group xp help and support. I have been to your site:
windows xp fixes, tips and tricks. Your explanations for solving "problems" is so
logical and easy to understand. In fact, no other expert I have encountered at the
windows news groups comes close to your knowledge of the operating system. Thank you.
my screen name on the news groups is litespeed.
Comment #2 (Posted by Naveen)
Simple and very clear....
I resolved the problem in a minute...
Comment #3 (Posted by Mick)
Tip top. Just the solution I needed to get me out of a bind. Cheers.
Teddy
Comment #4 (Posted by A.Mohammadi)
Hi,
When I tried to Start Terminal services, the following message apear:
Could not start the Terminal Services service on Local Computer.
Error 1083: The executable program that this service is configured to run in does not implement the service.
And when I tried Start FUS Compatibility< the following:
Could not start the Fast User Switching Compatibility service on Local Computer.
Error 1068: The dependency service or group failed to start.
Can you help me?
Thanks
Comment #5 (Posted by Littlebits)
I tried this and it doesn't work, I still can't see the Users. Both Services started and run on Automatic with no errors and still no users in the task manager.