{"id":9810,"date":"2019-06-16T14:33:06","date_gmt":"2019-06-16T14:33:06","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=9810"},"modified":"2026-01-24T00:02:41","modified_gmt":"2026-01-23T18:32:41","slug":"word-docx-doc-files-show-generic-white-icon","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/word-docx-doc-files-show-generic-white-icon\/","title":{"rendered":".Docx\/Doc Files Not Showing Word Icon but Only White Plain Icon"},"content":{"rendered":"<p>Many users have reported that the Word icons are not showing up for .docx and .doc files on their systems. Instead, they show up with a generic (unknown) or plain white icon even though the files open in Word when double-clicked (i.e., the file association settings are intact.)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9815\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/word-icon-before.png\" alt=\"word .docx and .doc files show generic white icon\" width=\"475\" height=\"155\" \/><\/p>\n<h2>Cause<\/h2>\n<p>Blank or missing Word icons on .doc and .docx files may occur due to multiple reasons, such as deleting the Office installer folder (which contains the Office icons) or installing multiple versions of Office on a computer. This may have been caused if you install and later uninstall a Microsoft Office alternative software (e.g., Open Office, WPS Office, etc.)<\/p>\n<p>An incorrect Programmatic Identifier (e.g., <code>docx_auto_file<\/code>) or wrong file association settings in the Windows registry for Word documents can also cause this issue. Last but not least, a <a href=\"https:\/\/www.winhelponline.com\/blog\/refresh-icon-cache-windows-7-quickly\/\">corrupt icon cache<\/a> can also trigger the problem.<\/p>\n<p>This article tells you how to fix the icons for Word document file types .docx and .doc using different ways.<!--more--><\/p>\n<h2>Fix: Word .docx and .doc files show Up with White Icon<\/h2>\n<p>Follow these steps to fix the icons for Word document file types .docx and .doc:<\/p>\n<h3>Step 1: Re-associate .docx and .doc files with Word<\/h3>\n<ol>\n<li>Open <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">admin command Prompt<\/a> and then run the following commands one by one:\n<pre>assoc  .docx=Word.Document.12\r\n\r\nassoc  .doc=Word.Document.8<\/pre>\n<\/li>\n<li>Exit the Command Prompt window.<\/li>\n<li>Right-click on a <code><strong>.docx<\/strong><\/code> file and click Properties<\/li>\n<li>Click the <strong>Change<\/strong> button<\/li>\n<li>Select Word from the list and click OK.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9812\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/word-open-with-dialog.png\" alt=\"word .docx and .doc files show generic white icon\" width=\"400\" height=\"529\" \/><\/li>\n<li>Repeat the same for <code>.doc<\/code> files if the <code>.doc<\/code> icons are showing as a plain white rectangle.<\/li>\n<li>Log off and log back in if the icons are not <a href=\"https:\/\/www.winhelponline.com\/blog\/refresh-icon-cache-windows-7-quickly\/\">refreshed<\/a>.<\/li>\n<\/ol>\n<hr \/>\n<h3>Step 2: Fix the Word documents icon in the registry<\/h3>\n<ol>\n<li>Start the Registry Editor (<code>regedit.exe<\/code>)<\/li>\n<li>Go to the following key:\n<pre>HKEY_CLASSES_ROOT\\Word.Document.12\\DefaultIcon<\/pre>\n<\/li>\n<li>Double-click <strong>(default)<\/strong> and its value data to the following:\n<pre><strong>For Word 2016 regular (.msi) installations:<\/strong>\r\nC:\\Program Files\\Microsoft Office\\root\\Office16\\wordicon.exe,13\r\n\r\n<strong>For Word 2016 CTR Setup (Office 365)<\/strong>\r\nC:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\wordicon.exe,13<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9824\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/word-docx-icon-fix-registry.png\" alt=\"word .docx and .doc files show generic white icon - registry defaulticon\" width=\"703\" height=\"130\" \/><\/li>\n<li>Repeat the same for the <strong>.doc<\/strong> file type branch here:\n<pre>HKEY_CLASSES_ROOT\\Word.Document.8\\DefaultIcon<\/pre>\n<p>The icon path for .doc files is below:<\/p>\n<pre><strong>For Word 2016 regular (.msi) installations:<\/strong>\r\nC:\\Program Files\\Microsoft Office\\root\\Office16\\wordicon.exe,1\r\n\r\n<strong>For Word 2016 CTR Setup (Office 365)<\/strong>\r\nC:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\wordicon.exe,1<\/pre>\n<div class=\"qt\">\n<p>For <strong>Excel<\/strong>, use the following registry paths and icons for .xlsx and .xls file types, respectively, for Office 365 installations:<\/p>\n<pre>File type: .xlsx\r\nRegistry Key: HKEY_CLASSES_ROOT\\Excel.Sheet.12\\DefaultIcon\r\nIcon Path (MSI): C:\\Program Files\\Microsoft Office\\root\\Office16\\XLICONS.EXE,1\r\nIcon Path (O365): C:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\xlicons.exe,1\r\n\r\nFile type: .xls\r\nRegistry Key: HKEY_CLASSES_ROOT\\Excel.Sheet.8\\DefaultIcon\r\nIcon Path (MSI): C:\\Program Files\\Microsoft Office\\root\\Office16\\XLICONS.EXE,28\r\nIcon Path (O365): C:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\xlicons.exe,28<\/pre>\n<p>For <strong>PowerPoint<\/strong>, use the following registry paths and icons for .pptx and .ppt file types, respectively:<\/p>\n<pre>File type: .pptx\r\nRegistry key: HKEY_CLASSES_ROOT\\PowerPoint.Show.12\\DefaultIcon\r\nIcon Path (MSI): C:\\Program Files\\Microsoft Office\\root\\Office16\\pptico.exe,10\r\nIcon Path (O365): C:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\pptico.exe,10\r\n\r\nFile type: .ppt\r\nRegistry key: HKEY_CLASSES_ROOT\\PowerPoint.Show.8\\DefaultIcon\r\nIcon Path (MSI): C:\\Program Files\\Microsoft Office\\root\\Office16\\pptico.exe,17\r\nIcon Path (O365): C:\\Program Files\\Microsoft Office\\Root\\VFS\\Windows\\Installer\\{90160000-000F-0000-1000-0000000FF1CE}\\pptico.exe,17<\/pre>\n<\/div>\n<p>If you&#8217;ve installed Office 2016 (32-bit) on a computer running 64-bit windows, replace the path <code>C:\\Program Files<\/code> with <code>C:\\Program Files (x86)<\/code><\/li>\n<li>Exit the Registry Editor.<\/li>\n<li>Refresh the icons manually using the procedure listed in <a href=\"https:\/\/www.winhelponline.com\/blog\/refresh-icon-cache-windows-7-quickly\/\">this article<\/a>.<\/li>\n<\/ol>\n<p><em>Note that the icon paths used for Office .msi installation are also valid for Office 365.<\/em><\/p>\n<h4>Registry file for the above<\/h4>\n<p>Here is the <a href=\"https:\/\/www.winhelponline.com\/blog\/how-to-use-reg-files-registration-entries-windows\/\">.reg implementation<\/a> for the above:<\/p>\n<pre>\r\nWindows Registry Editor Version 5.00\r\n\r\n;Fix Word document icons showing incorrect or as blank rectangle\r\n;The icon paths are valid for both .msi and CTR installations (Office 365)\r\n\r\n[HKEY_CLASSES_ROOT\\.docx]\r\n@=\"Word.Document.12\"\r\n\r\n[HKEY_CLASSES_ROOT\\Word.Document.12\\DefaultIcon]\r\n@=\"C:\\\\Program Files\\\\Microsoft Office\\\\Root\\\\Office16\\\\wordicon.exe,13\"\r\n\r\n[HKEY_CLASSES_ROOT\\.doc]\r\n@=\"Word.Document.8\"\r\n\r\n[HKEY_CLASSES_ROOT\\Word.Document.8\\DefaultIcon]\r\n@=\"C:\\\\Program Files\\\\Microsoft Office\\\\Root\\\\Office16\\\\wordicon.exe,1\"<\/pre>\n<p>See how to <a href=\"https:\/\/www.winhelponline.com\/blog\/how-to-use-reg-files-registration-entries-windows\/\">create and apply the .reg file<\/a> on your system.<\/p>\n<hr \/>\n<h3>Step 3: Repair Office via Apps &amp; Features<\/h3>\n<ol>\n<li>Right-click Start, and click <strong>Apps &amp; Features<\/strong><\/li>\n<li>Select <strong>Microsoft Office<\/strong> entry from the list, and click Modify<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9811\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-repair-0.png\" alt=\"word .docx and .doc files show generic white icon - repair office\" width=\"601\" height=\"200\" \/><\/li>\n<li>For Office .msi installations, select Repair. For Office Click-to-run installations, select Quick Repair and then click <strong>Repair<\/strong>. Quick Repair is faster, and it takes approximately 3-5 minutes to repair the Office settings, corrupt files, and other registry settings automatically.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9813\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-repair.png\" alt=\"word .docx and .doc files show generic white icon - repair office\" width=\"523\" height=\"336\" \/><em>For more information, see the Microsoft Office article <a href=\"https:\/\/support.office.com\/en-us\/article\/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b\" target=\"_blank\" rel=\"noopener nofollow noreferrer\">Repair an Office application<\/a><\/em><\/li>\n<\/ol>\n<p>That should fix the Office\/Word icons for standalone Office installations and Office 365 installations.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9814\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/word-icon-after.png\" alt=\"word .docx and .doc files show generic white icon\" width=\"475\" height=\"155\" \/><\/p>\n<div class=\"rp\"><strong>RELATED:<\/strong> <a href=\"https:\/\/www.winhelponline.com\/blog\/custom-install-uninstall-office-apps\/\">How to Custom Install\/Uninstall Individual Office 2016\/2019\/365 Apps<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Many users have reported that the Word icons are not showing up for .docx and .doc files on their systems. Instead, they show up with a generic (unknown) or plain white icon even though the files open in Word when double-clicked (i.e., the file association settings are intact.) Cause Blank or missing Word icons on &#8230; <a title=\".Docx\/Doc Files Not Showing Word Icon but Only White Plain Icon\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/word-docx-doc-files-show-generic-white-icon\/\" aria-label=\"Read more about .Docx\/Doc Files Not Showing Word Icon but Only White Plain Icon\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[5],"tags":[441],"class_list":["post-9810","post","type-post","status-publish","format-standard","hentry","category-office","tag-registry"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":10144,"url":"https:\/\/www.winhelponline.com\/blog\/how-to-batch-convert-word-documents-into-pdf-files\/","url_meta":{"origin":9810,"position":0},"title":"How to Batch Convert Word Documents into PDF Files","author":"Ramesh","date":"July 3, 2019","format":false,"excerpt":"Microsoft Word is a top-notch word processor using which you can save documents in .doc, .docx, and different other formats. When you need to send a document to someone who doesn't have Office Word installed, you usually convert the document to PDF and send it. As you may have known,\u00a0Microsoft\u2026","rel":"","context":"In &quot;Utilities&quot;","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"batch convert word documents to pdf","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/word-doc-to-pdf-4-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/word-doc-to-pdf-4-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/word-doc-to-pdf-4-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/word-doc-to-pdf-4-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":80900,"url":"https:\/\/www.winhelponline.com\/blog\/winword-cannot-save-docx-doc-format\/","url_meta":{"origin":9810,"position":1},"title":"Word cannot save in .docx or .doc file format","author":"Ramesh","date":"June 7, 2026","format":false,"excerpt":"When you attempt to save a document in Word, the .docx and .doc options may be missing. You're able to save in other formats (.pdf, .xps, .rtf, etc) though. You wonder if this is due to your Microsoft Office subscription or an activation issue. Also, when you open a .docx\u2026","rel":"","context":"In &quot;Office&quot;","block_context":{"text":"Office","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/office\/"},"img":{"alt_text":".docx or .doc open protected view - editing not allowed","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2026\/06\/winword-open-doc-docx-editing-not-allowed-2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2026\/06\/winword-open-doc-docx-editing-not-allowed-2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2026\/06\/winword-open-doc-docx-editing-not-allowed-2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2026\/06\/winword-open-doc-docx-editing-not-allowed-2.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":10044,"url":"https:\/\/www.winhelponline.com\/blog\/search-for-files-with-specific-extension\/","url_meta":{"origin":9810,"position":2},"title":"How to Search for files with a specific extension in Windows?","author":"Ramesh","date":"June 29, 2019","format":false,"excerpt":"A reader wanted to know how to use Windows Search to search for all files in a specific folder and its subfolders with the file extension .doc. This article tells you how to search for a specific file type suing wild card or Advanced Query Syntax (AQS). If you just\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"search for files specific extension windows","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/search-files-specific-kind.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":9771,"url":"https:\/\/www.winhelponline.com\/blog\/word-could-not-create-the-work-file-temp-folder-outlook\/","url_meta":{"origin":9810,"position":3},"title":"Fix: Word could not create the work file when Opening Word Documents","author":"Ramesh","date":"June 14, 2019","format":false,"excerpt":"When you try to open or save a document in Microsoft Word, you receive the following error message: Word could not create the work file. Check the Temp environment variable. The error message can also appear when you preview a .docx or .xlsx file using the File Explorer preview pane.\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"office 365 check bitness and version","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":1113,"url":"https:\/\/www.winhelponline.com\/blog\/exe-files-open-notepad-fix-association\/","url_meta":{"origin":9810,"position":4},"title":"[Fix] .EXE Files Open in Notepad or Other App when Double-clicked","author":"Ramesh","date":"March 9, 2007","format":false,"excerpt":"Summary: Double-clicking an .exe file may open Notepad or any other application, displaying junk characters. On some systems, the Open with dialog may appear when double-clicking .exe files. This article explains how to fix the .exe file association in Windows 10 and 11. Did you accidentally use the Default Programs\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"exe files open in notepad","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/exe_open_notepad.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/exe_open_notepad.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2007\/03\/exe_open_notepad.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":1386,"url":"https:\/\/www.winhelponline.com\/blog\/blue-double-arrow-icon-files-folders-windows-10\/","url_meta":{"origin":9810,"position":5},"title":"What is the Two Blue Arrows Icon on Folders in Windows 10 and How to Remove it?","author":"Ramesh","date":"December 26, 2015","format":false,"excerpt":"After installing Windows 10, you may notice that some of your files and folders show up with a double blue arrows icon at the top. This double blue arrows overlay icon is seen if the files and folders are compressed (NTFS compression), and there is nothing to worry about. This\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2015\/12\/windows-compress-blue-arrow.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2015\/12\/windows-compress-blue-arrow.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2015\/12\/windows-compress-blue-arrow.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2015\/12\/windows-compress-blue-arrow.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/9810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=9810"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/9810\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=9810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=9810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=9810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}