{"id":8490,"date":"2019-04-04T06:37:26","date_gmt":"2019-04-04T01:07:26","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=8490"},"modified":"2023-08-02T20:30:26","modified_gmt":"2023-08-02T15:00:26","slug":"error-0x80070424-windows-update-and-microsoft-store","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/error-0x80070424-windows-update-and-microsoft-store\/","title":{"rendered":"Error 0x80070424 in Windows Update and Microsoft Store"},"content":{"rendered":"<p>When you attempt to check for updates from the settings page in Windows 10, the error <code>0x80070424<\/code> may appear. Also, the <strong>Windows Update<\/strong> service may be missing from the list when you open the services console.<\/p>\n<pre class=\"err\"><strong>Error encountered<\/strong>\r\nThere were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x80070424)<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8495\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/0x80070424-error-2.png\" alt=\"windows update error 0x80070424\" width=\"651\" height=\"234\" \/><\/p>\n<p>The same error appears when you try to install a standalone Windows Update package (.msu). The full error message is mentioned below:<\/p>\n<pre class=\"err\"><strong>Windows Update Standalone Installer<\/strong>\r\nInstaller encountered an error: 0x80070424\r\nThe specified service does not exist as an installed service.<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8496\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/0x80070424-error-1.png\" alt=\"windows update installer error 0x80070424\" width=\"353\" height=\"209\" \/><\/p>\n<p>Additionally, installing or updating apps from Microsoft Store also causes <code>0x80070424<\/code>. Here is the full error message:<\/p>\n<pre class=\"err\"><strong>Something unexpected happened<\/strong>Reporting this problem will help us understand it better. You can\r\nwait a bit and try again or restart your device. That may help.Code: <strong>0x80070424<\/strong><\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8494\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/0x80070424-error-3.png\" alt=\"windows store error 0x80070424\" width=\"506\" height=\"263\" \/><\/p>\n<p>Also, running the command <code>SC QC WUAUSERV<\/code> (to query the Windows Update service status) from Command Prompt returns the error <code>[SC] OpenService FAILED 1060: The specified service does not exist as an installed service<\/code>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8493\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/0x80070424-error-4.png\" alt=\"windows update service missing 0x80070424\" width=\"701\" height=\"175\" \/><\/p>\n<p>When you run the <a href=\"https:\/\/www.winhelponline.com\/blog\/fix-windows-update-errors\/\">Windows Update Troubleshooter<\/a> to fix Windows Update errors, you may see the following message:<\/p>\n<pre class=\"err\">Service registration is missing or corrupt<\/pre>\n<p>and the troubleshooting status reported as <strong>Not fixed<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8519\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/wu-service-registration-missing-troubleshooter.png\" alt=\"windows update service registration missing - troubleshooter\" width=\"565\" height=\"434\" \/><\/p>\n<h2>Cause<\/h2>\n<p>Error code <code>0x80070424<\/code> denotes <code>The specified service does not exist as an installed service<\/code>. This can be evident when you open the Services MMC (<code>services.msc<\/code>); the Windows Update service or the Background Intelligent Transfer Service (BITS) service may be missing from the list.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8498\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/windows-update-service-missing.png\" alt=\"windows update service missing in the list\" width=\"662\" height=\"80\" \/><\/p>\n<h2>Solution: Error 0x80070424 in Windows Update and Store<\/h2>\n<p>To fix the error <code>0x80070424<\/code>, restore the Windows Update service registry keys using the following steps for Windows 10\/11.<\/p>\n<ol>\n<li>Download <a href=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/06\/wuauserv-service.zip\">wuauserv-service.zip<\/a>, unzip, and extract the contents to a folder.<\/li>\n<li>Double-click the appropriate registry file applicable to your OS (Windows 10 or Windows 11). Click <code>Yes<\/code> when asked for confirmation. The registry file restores the Windows Update service registry key (<code>wuauserv<\/code>) located in the following registry branch:\n<pre>HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\wuauserv<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8501\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/wuauserv-registry-key.png\" alt=\"wuauserv - Windows Update service registry keys\" width=\"701\" height=\"387\" \/><\/li>\n<li>After running the REG file, <strong>restart Windows<\/strong>.\n<div class=\"newline\">When you open the Services MMC (<code>services.msc<\/code>) after restarting Windows, the Windows Update service should be listed and the status shown as <code>running<\/code>.<\/div>\n<div class=\"qt\">\n<h4>Is <strong>Background Intelligent Transfer Service<\/strong> missing in Services MMC?<\/h4>\n<p>In case the <code>Background Intelligent Transfer Service<\/code> service is missing from the list of services, <a href=\"https:\/\/www.winhelponline.com\/blog\/restore-bits-service-windows\/\">restore the BITS service<\/a>, and restart Windows.<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-6338\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/07\/icotip.gif\" alt=\"tips bulb icon\" width=\"34\" height=\"34\" \/><em>If you encounter any other Windows Update errors on your system, run the Windows Update Troubleshooter. See the article <a href=\"https:\/\/www.winhelponline.com\/blog\/fix-windows-update-errors\/\">Fix Windows Update Errors<\/a>\u00a0for details.<\/em><\/p>\n<p>The above steps should help you resolve the Windows Update error <code>0x80070424<\/code>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you attempt to check for updates from the settings page in Windows 10, the error 0x80070424 may appear. Also, the Windows Update service may be missing from the list when you open the services console. Error encountered There were some problems installing updates, but we&#8217;ll try again later. If you keep seeing this and &#8230; <a title=\"Error 0x80070424 in Windows Update and Microsoft Store\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/error-0x80070424-windows-update-and-microsoft-store\/\" aria-label=\"Read more about Error 0x80070424 in Windows Update and Microsoft Store\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8,869],"tags":[191,441,687,688],"class_list":["post-8490","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages","tag-registry","tag-windows-store","tag-windows-update"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":26766,"url":"https:\/\/www.winhelponline.com\/blog\/missing-windows-update-wuauserv-service-windows-10-11\/","url_meta":{"origin":8490,"position":0},"title":"Restore Missing Windows Update (wuauserv) Service in Windows 10\/11","author":"Ramesh","date":"June 14, 2022","format":false,"excerpt":"The Windows Update service (wuauserv) enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows update service missing in the list","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/windows-update-service-missing.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/windows-update-service-missing.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/windows-update-service-missing.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":10139,"url":"https:\/\/www.winhelponline.com\/blog\/fix-windows-update-error-0x80070422-in-windows-10\/","url_meta":{"origin":8490,"position":1},"title":"Error 0x80070422 in Windows Update and Store","author":"Ramesh","date":"July 3, 2019","format":false,"excerpt":"When you open Settings and check for updates on your Windows 10 or 11 computer, the error 0x80070422 appears. 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If you keep seeing this and want to search the web or contact support\u2026","rel":"","context":"In &quot;Utilities&quot;","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"store error 0x80070422","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/store-error-0x80070422-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/store-error-0x80070422-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/store-error-0x80070422-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/07\/store-error-0x80070422-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":6579,"url":"https:\/\/www.winhelponline.com\/blog\/0x80070bc2-windows-update-error-fix-windows-10\/","url_meta":{"origin":8490,"position":2},"title":"[Fix] Windows Update 0x80070BC2 Error in Windows 10","author":"Ramesh","date":"September 17, 2018","format":false,"excerpt":"When you attempt to install updates via the Windows Update channel, error 0x80070BC2 may occur and the update repeatedly fails to install.\u00a0The Windows Update page may show \"Awaiting restart\". And after restarting, the Windows Update installation history page shows the following error under that particular update(s): Last failed install attempt\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"0x80070bc2 error windows update","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/09\/0x80070bc2-error-wu.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":27433,"url":"https:\/\/www.winhelponline.com\/blog\/spotify-windows-store-installation-found\/","url_meta":{"origin":8490,"position":3},"title":"&#8220;A Windows Store Installation of Spotify was found&#8221; Error","author":"Ramesh","date":"August 22, 2022","format":false,"excerpt":"When you try to install the Spotify desktop app by running the standalone installer, the following error may appear: Spotify Installer A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store. The error persists even if you delete\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"spotify delete registry key error","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/spotify-error-registry.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/spotify-error-registry.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/spotify-error-registry.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/spotify-error-registry.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":17869,"url":"https:\/\/www.winhelponline.com\/blog\/error-0x800f0922-windows-update\/","url_meta":{"origin":8490,"position":4},"title":"Fix for Windows Update Error 0x800F0922 in Windows 10\/11","author":"Ramesh","date":"August 13, 2020","format":false,"excerpt":"When installing an update, especially a Cumulative Update or .NET Framework package in your Windows 10 or 11 computer, the update installation may fail with an error code 0x800F0922 (\"CBS_E_INSTALLERS_FAILED\") or 0xc1900104 or the error message \"Something didn't go as planned\". In some cases, you may receive the following error:\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Hyper-V and Windows Sandbox - OptionalFeatures","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/optional-featuresl-uninstall-hyperv-sandbox.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":4477,"url":"https:\/\/www.winhelponline.com\/blog\/install-cab-msu-updates-mu-catalog\/","url_meta":{"origin":8490,"position":5},"title":"How to Install CAB and MSU Updates from Windows Update Catalog","author":"Ramesh","date":"October 31, 2016","format":false,"excerpt":"Installing updates via Windows Update can be problematic sometimes. 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It could also be possible that the Windows Update or BITS\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/10\/dism-install-cab-update.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/10\/dism-install-cab-update.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/10\/dism-install-cab-update.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/8490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=8490"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/8490\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=8490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=8490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=8490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}