{"id":69948,"date":"2024-01-13T09:51:55","date_gmt":"2024-01-13T04:21:55","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=69948"},"modified":"2026-04-11T09:43:22","modified_gmt":"2026-04-11T04:13:22","slug":"windows-security-blank-windows-11","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/windows-security-blank-windows-11\/","title":{"rendered":"Windows Security is Blank in Windows 11"},"content":{"rendered":"

After resetting your computer or performing a clean install of Windows 11, the Windows Security app may not load. It may stall with the shield icon showing up or a blank page. This happens even if you’ve chosen the Cloud download option during the Reset.<\/p>\n

\"windows<\/p>\n

Cause<\/h2>\n

The above issue happens if any Defender-related services or registry keys are corrupted or if the services fail to start. In some cases, the Microsoft Defender Antivirus service and the real-time protection module may be fully functional even when the Windows Security app fails to load.<\/p>\n

Resolution<\/h2>\n

Please follow the steps below to repair the Windows Security app and the Microsoft Defender service in Windows 11 23H2, 24H2, and 25H2.<\/p>\n

Note: Before modifying the registry, please create a\u00a0System Restore Point<\/a>\u00a0or\u00a0backup the entire registry<\/a>.<\/em><\/div>\n
    \n
  1. Download SecHealthFix_Windows_11.reg<\/a> (zipped)<\/li>\n
  2. Unzip the archive and extract SecHealthFix_Windows_11.reg<\/strong> to a folder.<\/li>\n
  3. Move SecHealthFix_Windows_11.reg<\/strong> to the C:\\<\/strong> root directory.<\/li>\n
  4. Download Advanced Run<\/a>\u00a0and run it.<\/li>\n
  5. Using Advanced Run, launch c:\\windows\\regedit.exe<\/strong> as TrustedInstaller.
    \n\"advancedrun<\/li>\n
  6. From the Registry Editor (running as TrustedInstaller), import the file “SecHealthFix_Windows_11.reg”. This repairs the Microsoft Defender and Windows Security Service services.\n
    For more information, see the article How to Import a .REG file as TrustedInstaller<\/a>.<\/em><\/div>\n<\/li>\n
  7. From Command Prompt (admin), run these commands:\n
    DISM \/Online \/Cleanup-Image \/RestoreHealth\r\n\r\nSFC \/Scannow\r\n<\/pre>\n<\/li>\n
  8. Restart Windows.<\/li>\n<\/ol>\n
    See if you can launch Windows Security successfully.<\/p>\n
    \"windows<\/p>\n
    Note:<\/strong><\/p>\n
    After completing the above steps, open Settings \u2192 Windows Update and check for updates. Install the latest Windows Security Platform Update that should be offered for your device. The Windows Security Platform Update will automatically update your Windows Security app and the DLLs.<\/p>\n
    The above fix also resolves the error The Windows Security Service service on Local Computer started and then stopped<\/a>.<\/p>\n
    (This fix has been last tested in Windows 11 25H2.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"
    After resetting your computer or performing a clean install of Windows 11, the Windows Security app may not load. It may stall with the shield icon showing up or a blank page. This happens even if you’ve chosen the Cloud download option during the Reset.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[869],"tags":[441,958],"class_list":["post-69948","post","type-post","status-publish","format-standard","hentry","category-windows-11","tag-registry","tag-windows-security"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":18890,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-service-missing-security-page-empty\/","url_meta":{"origin":69948,"position":0},"title":"Windows Defender Service Missing; Security at a glance page is Empty","author":"Ramesh","date":"September 26, 2020","format":false,"excerpt":"In the aftermath of malware infection, when you open the Services MMC on a Windows 10 or 11 computer, you may find that the Windows Defender (\"Microsoft Defender Antivirus Service\") service is missing from the Services MMC. The Windows Security settings \"Security at a glance\" page may show up empty\u2026","rel":"","context":"In "Windows 10"","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"advancedrun start regedit.exe","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/09\/advancedrun-start-regedit.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/09\/advancedrun-start-regedit.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/09\/advancedrun-start-regedit.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":29595,"url":"https:\/\/www.winhelponline.com\/blog\/windows-security-health-service-started-stopped\/","url_meta":{"origin":69948,"position":1},"title":"Windows Security Service Started and then Stopped in Windows 11","author":"Ramesh","date":"November 2, 2022","format":false,"excerpt":"After installing the Windows 11 22H2 update, the Windows Security dialog may not launch. 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Will Microsoft Defender Antivirus redetect\u2026","rel":"","context":"In "Windows 10"","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Defender Allowed Threats reset","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/defender-allowed-threats-clear-1.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":47041,"url":"https:\/\/www.winhelponline.com\/blog\/cant-delete-defender-exclusions\/","url_meta":{"origin":69948,"position":4},"title":"Fix: Cannot Delete Microsoft Defender Exclusions","author":"Ramesh","date":"May 19, 2023","format":false,"excerpt":"When you open Windows Security \u2192 Virus and Threat Protection\u00a0 \u2192 Manage Settings \u2192 Add or remove exclusions, you may be able to delete the exclusions by clicking on the \"Remove\" button. Also, the Remove-MpPreference PowerShell command may not help. RELATED: How to Bulk Reset Exclusions in Windows Defender Cause\u2026","rel":"","context":"In "Windows 10"","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"malwarebytes register security center","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/malwarebytes-enable-security-center.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/malwarebytes-enable-security-center.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/malwarebytes-enable-security-center.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/malwarebytes-enable-security-center.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5125,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-disabled-real-time-protection-virus\/","url_meta":{"origin":69948,"position":5},"title":"Microsoft Defender: “Managed by your administrator” or “Your IT administrator has limited access”","author":"Ramesh","date":"January 23, 2017","format":false,"excerpt":"In the aftermath of a malware attack, the Windows Defender Security settings page may show the message Some settings are managed by your organization\u00a0or This setting is managed by your administrator. The real-time protection and cloud-based protection options may remain disabled or grayed out. 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