{"id":6114,"date":"2018-01-27T22:59:42","date_gmt":"2018-01-27T17:29:42","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=6114"},"modified":"2023-07-31T18:49:54","modified_gmt":"2023-07-31T13:19:54","slug":"malwarebytes-high-memory-ram-usage-problem","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/malwarebytes-high-memory-ram-usage-problem\/","title":{"rendered":"Malwarebytes High Memory (RAM) Usage Problem"},"content":{"rendered":"

Malwarebytes Premium (3.3.1) users are reporting a problem where the program uses an enormous amount of memory and usage goes on increasing even up to 20GB or more. I believe the Malwarebytes support\/development team is looking into the memory leak issue and here is a huge thread on the Malwarebytes forums<\/a>\u00a0(RAM usage – what is going on?<\/em>) where many users have posted their concerns.<\/p>\n

\"malwarebytes<\/p>\n

Quoting Malwarebytes Support Team member RubbeR DuckY<\/a>:<\/p>\n

We’re aware of an issue with a protection update that shipped an hour ago that is causing all web traffic to be blocked and RAM usage to climb. We are triaging this right now with all hands on deck. I will have an update shortly with the root cause and will share with all of you as I get information.<\/p>\n

I completely appreciate the pain this is causing our users and we are working hard to resolve this.<\/p><\/blockquote>\n

For now, I’ve disabled Malwarebytes service via Services MMC (services.msc<\/code>) and restarted Windows. Right now only Windows Defender is guarding my computer.<\/p>\n

Update (28\/1\/2018):<\/strong> The database package update version 1.0.3803 fixes this problem. Make sure you restart Windows after updating.\u00a0In some cases, a second or even third reboot<\/strong> may be needed, say the Malwarebytes support team.\u00a0To verify you have this update, open Malwarebytes Dashboard, click Settings -> About.\u00a0 Update package version should be 1.0.3803 (or higher)<\/p>\n

\"malwarebytes<\/p>\n

Check out this Malwarebytes Forums thread<\/a> for details.\u00a0If you’re unable to launch the Malwarebytes Dashboard to update the database, uninstall Malwarebytes via Programs & Features or Apps & Features in Windows 10 and download the latest installer<\/a> from Malwarebytes website & activate the license.<\/p>\n","protected":false},"excerpt":{"rendered":"

Malwarebytes Premium (3.3.1) users are reporting a problem where the program uses an enormous amount of memory and usage goes on increasing even up to 20GB or more. I believe the Malwarebytes support\/development team is looking into the memory leak issue and here is a huge thread on the Malwarebytes forums\u00a0(RAM usage – what is … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[303],"class_list":["post-6114","post","type-post","status-publish","format-standard","hentry","category-utilities","tag-malwarebytes"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5269,"url":"https:\/\/www.winhelponline.com\/blog\/malwarebytes-real-time-protection-layers-turned-off-every-startup\/","url_meta":{"origin":6114,"position":0},"title":"Malwarebytes Real-Time Protection layers turned off at every startup","author":"Ramesh","date":"January 25, 2017","format":false,"excerpt":"Malwarebytes Premium is an all-in-one security suite which guards the system against ransomware, exploits, malware and also provides web protection. In some systems, Malwarebytes Web protection module may get disabled, and the message Real-Time Protection layers turned off is shown in the notification area at every startup. Real-Time Protection layers\u2026","rel":"","context":"In "Utilities"","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"real-time protection layers","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/malwarebytes-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/malwarebytes-error-2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/malwarebytes-error-2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/malwarebytes-error-2.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":27243,"url":"https:\/\/www.winhelponline.com\/blog\/kb5016629-error-0x8007054f-something-went-wrong\/","url_meta":{"origin":6114,"position":1},"title":"KB5016629 Error 0x8007054f “Something went wrong”","author":"Ramesh","date":"August 18, 2022","format":false,"excerpt":"Are you getting the error \"Something went wrong\" with the error code: 0x8007054f when installing the KB5016629 August 2022 Cumulative Update for Windows 11? The above error (especially when installing KB5016629) is seen on systems with Malwarebytes Premium software installed. Here are some links where the issue has been reported.\u2026","rel":"","context":"In "Windows 11"","block_context":{"text":"Windows 11","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-11\/"},"img":{"alt_text":"kb5016629 error 0x8007054f and Malwarebytes","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/kb5016629-0x8007054f.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":26019,"url":"https:\/\/www.winhelponline.com\/blog\/malwarebytes-error-unable-to-connect-service-577-wmi\/","url_meta":{"origin":6114,"position":2},"title":"Fix for Malwarebytes Error “Unable to connect the Service”","author":"Ramesh","date":"January 30, 2022","format":false,"excerpt":"When you try to open Malwarebytes Anti-Malware (MBAM) software on your Windows computer, you may receive the following error: Unable to start Unable to connect the Service If you attempt to start the \"Malwarebytes Service\" (MBAMService) service via Services MMC (services.msc), the following error may occur: Windows could not start\u2026","rel":"","context":"In "Utilities"","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"malwarebytes error 1068","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/01\/mbam-service-wmi-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":5749,"url":"https:\/\/www.winhelponline.com\/blog\/whats-new-malwarebytes-3-3\/","url_meta":{"origin":6114,"position":3},"title":"Malwarebytes 3.3 Released: What’s New","author":"Ramesh","date":"November 3, 2017","format":false,"excerpt":"Malwarebytes version 3.3 has been released today. This version seems to fix many issues, especially problems where real-time protection turns off automatically, as well as the issue of Malwarebytes Tray Application appearing on the Alt + tab screen. And the notification design looks great in this version. Besides that, here\u2026","rel":"","context":"In "Utilities"","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"Malwarebytes 3.3 Notification","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/malwarebytes-3-3-notification.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/malwarebytes-3-3-notification.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/malwarebytes-3-3-notification.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/malwarebytes-3-3-notification.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5966,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-disabled-by-malwarebytes-antivirus-protection\/","url_meta":{"origin":6114,"position":4},"title":"Fix: Malwarebytes Disables Defender or 3rd Party Anti-Virus","author":"Ramesh","date":"November 22, 2017","format":false,"excerpt":"After installing Malwarebytes Premium 14-day trial or licensed product, your anti-virus software (e.g., Microsoft Defender Antivirus) may get disabled automatically. In this scenario, when you attempt to start the Microsoft Defender Antivirus Service\u00a0(WinDefend) via the Services console, it shows the following error, and the service wouldn't start. The Windows Defender\u2026","rel":"","context":"In "Utilities"","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"malwarebytes security center register","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":75552,"url":"https:\/\/www.winhelponline.com\/blog\/fake-com-surrogate-high-cpu\/","url_meta":{"origin":6114,"position":5},"title":"Fix: Fake COM Surrogate and High CPU Usage","author":"Ramesh","date":"June 15, 2024","format":false,"excerpt":"If Task Manager shows COM Surrogate occupying high CPU or memory usage, it's most likely a miner. 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It runs runs as a\u2026","rel":"","context":"In "Windows 10"","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"COM Surrogate high CPU usage","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/COM-Surrogate.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/COM-Surrogate.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/COM-Surrogate.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/COM-Surrogate.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/6114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=6114"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/6114\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=6114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=6114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=6114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}