{"id":5643,"date":"2017-10-25T19:25:23","date_gmt":"2017-10-25T13:55:23","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=5643"},"modified":"2019-05-12T02:52:04","modified_gmt":"2019-05-12T02:52:04","slug":"error-0x80d02002-windows-10-feature-update","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/error-0x80d02002-windows-10-feature-update\/","title":{"rendered":"[Fix] Windows Update Error 0x80d02002 in Windows 10"},"content":{"rendered":"<p>When you try to install a Feature Update via Windows Update, Error 0x80d02002 may appear on the screen and installation fails abruptly without specifying a reason. For example, the issue may happen when upgrading to <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-10-fall-creators-update-available-now-via-wu\/\">Fall Creators Update<\/a>.<!--more--><\/p>\n<div class=\"err\">Feature update to Windows 10, version 1709 &#8211; Error 0x80d02002<\/div>\n<p>This error may have to do with corrupted Windows Update components, or incompatible software or drivers in your system. Make sure you have the latest versions of your device drivers, and also ensure that the software you use are fully compatible with Windows 10. If you&#8217;re unable to determine what&#8217;s exactly causing the problem, use these general troubleshooting steps first.<\/p>\n<h2>Solution 1: Reset Windows Update Components<\/h2>\n<p>Follow these steps to reset the Windows update components manually.<\/p>\n<ol>\n<li>Open an <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">Command Prompt (Admin)<\/a>.<\/li>\n<li>On the admin Command Prompt window, type (copy and paste) the commands below one at a time, and press <kbd>ENTER<\/kbd>:<\/li>\n<\/ol>\n<blockquote>\n<pre>net stop wuauserv\r\nnet stop cryptSvc\r\nnet stop bits\r\nnet stop msiserver\r\nren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old\r\nren C:\\Windows\\System32\\catroot2 catroot2.old\r\nnet start wuauserv\r\nnet start cryptSvc\r\nnet start bits\r\nnet start msiserver<\/pre>\n<\/blockquote>\n<ol start=\"3\">\n<li>Exit the command prompt.<\/li>\n<li>Restart Windows and then attempt to install the problematic update.<\/li>\n<\/ol>\n<h2>Solution 2: Check the Regional and Language settings<\/h2>\n<p>It&#8217;s possible that your regional settings are incorrect. For instance, you may have the region set for a different country where you visited earlier, and have forgot to update the setting after returning to your home country.<\/p>\n<ol>\n<li>Open Settings (<kbd>WinKey<\/kbd> + <kbd>i<\/kbd>)<\/li>\n<li>Click Time &amp; Language<\/li>\n<li>Select Region &amp; Language from options on left<\/li>\n<li>Verify your Country\/Region is correct from drop down list<\/li>\n<li>Ensure the appropriate Language Pack is installed. If it&#8217;s in the state of being &#8220;available&#8221;, click Download and let the system install it from Microsoft servers.<\/li>\n<\/ol>\n<p>After following the above steps, attempt to install the feature update again via Windows Update. This time Windows Update might tell you the reason why the update installation failed.<\/p>\n<figure id=\"attachment_5644\" aria-describedby=\"caption-attachment-5644\" style=\"width: 690px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/10\/error-80d02002-feature-update.png\" alt=\"error 0x80d02002 feature update\" width=\"700\" height=\"507\" class=\"size-full wp-image-5644\" \/><figcaption id=\"caption-attachment-5644\" class=\"wp-caption-text\">Error 0x80d02002 when updating Windows 10<\/figcaption><\/figure>\n<p>In the above case, the <strong>Check Point VPN<\/strong> was causing the trouble, as denoted by the Windows Update page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you try to install a Feature Update via Windows Update, Error 0x80d02002 may appear on the screen and installation fails abruptly without specifying a reason. For example, the issue may happen when upgrading to Fall Creators Update.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8],"tags":[191,688],"class_list":["post-5643","post","type-post","status-publish","format-standard","hentry","category-windows-10","tag-error-messages","tag-windows-update"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":55021,"url":"https:\/\/www.winhelponline.com\/blog\/store-error-80072efd-80072efe-80d02002-80072ee2\/","url_meta":{"origin":5643,"position":0},"title":"Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2","author":"Ramesh","date":"June 20, 2023","format":false,"excerpt":"You may be unable to install or update apps in your Microsoft Store. Nothing may happen when clicking \"Install\" to install a Store app. The \"Microsoft-Windows-Store\/Operational\" event log may record the following errors: NULL Error: Unknown HResult Error code: 0x80072ee2 Source (111) 0x80072ee2 = ERROR_INTERNET_TIMEOUT Task Category: Gaming Services. Or\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-0x80072ee2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-0x80072ee2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-0x80072ee2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-0x80072ee2.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":9422,"url":"https:\/\/www.winhelponline.com\/blog\/windows-10-feature-update-error-0xc1900101\/","url_meta":{"origin":5643,"position":1},"title":"Error 0xC1900101 Installing Windows 10 Feature Update","author":"Ramesh","date":"May 20, 2019","format":false,"excerpt":"When you install a Windows 10 feature update (eg., v1809 on a computer running v1803) via Windows Update, the error 0xC1900101 occurs and the installation fails. Error 0xC1900101 is a rollback code that indicates that an incompatible driver is present on the computer. Microsoft stated in its blog post that\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"0xc1900101 windows 10 1809","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/05\/0xc1900101-error.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/05\/0xc1900101-error.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/05\/0xc1900101-error.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/05\/0xc1900101-error.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":6729,"url":"https:\/\/www.winhelponline.com\/blog\/windows-update-0x8024a223-error-windows-10\/","url_meta":{"origin":5643,"position":2},"title":"[Fix] Windows Update Error 0x8024a223 in Windows 10","author":"Ramesh","date":"November 3, 2018","format":false,"excerpt":"When you attempt to scan for updates or when installing an update, the Windows Update page may throw the error 0x8024a223. Here is the full error message verbatim: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Windows Update Error 0x8024a223","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/11\/wu-error-0x8024a223.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/11\/wu-error-0x8024a223.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/11\/wu-error-0x8024a223.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":19513,"url":"https:\/\/www.winhelponline.com\/blog\/windows-update-error-0xc19001e1-windows-10\/","url_meta":{"origin":5643,"position":3},"title":"[Fix] Windows Update Error 0XC19001E1 in Windows 10","author":"Ramesh","date":"October 25, 2020","format":false,"excerpt":"On some systems, the error 0XC19001E1 may occur when installing a Windows 10 feature update -- e.g., when upgrading from version 1903 to 2004, 2004 to 20H1, etc. The 0XC19001e1 error is one of the vaguest error messages of all the Windows Update errors. Feature update to Windows 10, version\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows 10 inplace upgrade","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/10\/w10-inplace-upgrade.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/10\/w10-inplace-upgrade.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/10\/w10-inplace-upgrade.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/10\/w10-inplace-upgrade.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":8368,"url":"https:\/\/www.winhelponline.com\/blog\/error-0x80d06802-installing-windows-update-fix\/","url_meta":{"origin":5643,"position":4},"title":"Fix Error 0x80d06802 Installing a Windows Update","author":"Ramesh","date":"March 30, 2019","format":false,"excerpt":"When you try to install an update via the Windows Update channel in your Windows 10 computer, error 0x80d06802 may appear. Here is the full error message verbatim: There were problems installing some updates but we\u2019ll try again later. If you keep seeing this and want to search the web\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows 10 - set time and timezone automatically","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":80494,"url":"https:\/\/www.winhelponline.com\/blog\/feature-update-software-license-terms-error-encountered\/","url_meta":{"origin":5643,"position":5},"title":"Windows 11 Upgrade: Software License Terms &#8211; Error encountered","author":"Ramesh","date":"March 16, 2026","format":false,"excerpt":"When you install the latest Windows 11 Feature Update via Windows Update, the following error message may occur: Software License Terms Error encountered. The above error likely occurs because EULA.txt couldn't be opened due to a corrupt setup image. 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