{"id":55021,"date":"2023-06-20T20:57:08","date_gmt":"2023-06-20T15:27:08","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=55021"},"modified":"2026-03-09T12:19:15","modified_gmt":"2026-03-09T06:49:15","slug":"store-error-80072efd-80072efe-80d02002-80072ee2","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/store-error-80072efd-80072efe-80d02002-80072ee2\/","title":{"rendered":"Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2"},"content":{"rendered":"<p>You may be unable to install or update apps in your Microsoft Store. Nothing may happen when clicking &#8220;Install&#8221; to install a Store app.<\/p>\n<p>The &#8220;Microsoft-Windows-Store\/Operational&#8221; event log may record the following errors:<!--more--><\/p>\n<pre class=\"err\">NULL\r\nError: Unknown HResult Error code: 0x80072ee2\r\nSource (111)<\/pre>\n<p>0x80072ee2 = ERROR_INTERNET_TIMEOUT<\/p>\n<p>Task Category: Gaming Services.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-55032\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-0x80072ee2.png\" alt=\"Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2\" width=\"745\" height=\"639\" \/><\/p>\n<p>Or you may see the error code <code>0x80072efd<\/code> (<code>ERROR_INTERNET_CANNOT_CONNECT<\/code>)<\/p>\n<pre class=\"err\">(null)\r\nError: Unknown HResult Error code 0x80072efd\r\nFunction: FetchUriResponse\r\nSource: onecoreuap\\enduser\\winstore\\installservice\\lib\\storeappinfo.cpp (1301)<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-55031\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/store-error-1.png\" alt=\"Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2\" width=\"746\" height=\"443\" \/><\/p>\n<p>Also, EA app from ElectronicArts may not load your games; the &#8220;Library&#8221; section may show up empty. The same happens for other games, such as the Battlefield series. The game apps may complain that you&#8217;re not connected to the internet.<\/p>\n<pre>Contacting server to get the latest matchmaking data. Please wait.<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-55030\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/game-error-connecting.png\" alt=\"Games and Store Error 0x80072EFD, 0x80072EFE, 0x80D02002 or 0x80072EE2\" width=\"695\" height=\"344\" \/><\/p>\n<p>Regardless, the Windows Update feature may work fine. And you may have tried the following steps but in vain:<\/p>\n<ul>\n<li>Resetting the Microsoft Store cache using wsreset.exe<\/li>\n<li>Uninstalling and <a href=\"https:\/\/www.winhelponline.com\/blog\/restore-windows-store-windows-10-uninstall-with-powershell\/\">reinstalling Microsoft Store<\/a> using the offline installer.<\/li>\n<li>Updating the network card or the Wi-Fi drivers.<\/li>\n<li>Changed to a different internet connection source.<\/li>\n<li>Starting the <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-11-default-services-configuration\/\">Microsoft Store Install Service<\/a> and setting it to Manual or Automatic.<\/li>\n<\/ul>\n<h2>Cause<\/h2>\n<p>All of the above errors are due to internet connectivity issues. You may have recently uninstalled a VPN\/Proxy program or misconfigured your firewall or HOSTS file, which caused the problem. Microsoft provides the following <a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/windows-client\/deployment\/common-windows-update-errors#0x80072ee2\">explanation<\/a>.<\/p>\n<h4>0x80072EFD or 0x80072EFE\u202for 0x80D02002<\/h4>\n<div class=\"has-inner-focus\">\n<table class=\"table table-sm\" aria-label=\"Table 5\">\n<thead>\n<tr>\n<th>Message<\/th>\n<th>Description<\/th>\n<th>Mitigation<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>TIME_OUT_ERRORS<\/td>\n<td>The operation timed out<\/td>\n<td>Make sure there are no firewall rules or proxies that block Microsoft download URLs.<br \/>\nTake a network monitor trace to understand better. &lt;Refer to Firewall Troubleshooting scenario&gt;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"heading-wrapper\" data-heading-level=\"h2\">\n<h4>0x80072EE2<\/h4>\n<\/div>\n<div class=\"has-inner-focus\">\n<table class=\"table table-sm\">\n<thead>\n<tr>\n<th>Message<\/th>\n<th>Description<\/th>\n<th>Mitigation<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>WININET_E_TIMEOUT; The operation timed out<\/td>\n<td>Unable to scan for updates due to a connectivity issue to Windows Update, Configuration Manager, or WSUS.<\/td>\n<td>This error generally means that the Windows Update Agent was unable to connect to the update servers or your own source, such as WSUS, Configuration Manager, or Microsoft Intune.<br \/>\nCheck with your network team to ensure that the device can reach the update sources. For more info, see\u00a0<a href=\"https:\/\/learn.microsoft.com\/en-us\/troubleshoot\/mem\/configmgr\/troubleshoot-software-update-scan-failures\" data-linktype=\"absolute-path\">Troubleshoot software update scan failures in Configuration Manager<\/a>.<br \/>\nIf you&#8217;re using the public Microsoft update servers, check that your device can access the following Windows Update endpoints:<br \/>\n<code>http:\/\/windowsupdate.microsoft.com<\/code><br \/>\n<code>https:\/\/*.windowsupdate.microsoft.com<\/code><br \/>\n<code>https:\/\/update.microsoft.com<\/code><br \/>\n<code>https:\/\/*.update.microsoft.com<\/code><br \/>\n<code>https:\/\/windowsupdate.com<\/code><br \/>\n<code>https:\/\/*.windowsupdate.com<\/code><br \/>\n<code>https:\/\/download.windowsupdate.com<\/code><br \/>\n<code>https:\/\/*.download.windowsupdate.com<\/code><br \/>\n<code>https:\/\/download.microsoft.com<\/code><br \/>\n<code>https:\/\/*.download.windowsupdate.com<\/code><br \/>\n<code>https:\/\/wustat.windows.com<\/code><br \/>\n<code>https:\/\/*.wustat.windows.com<\/code><br \/>\n<code>https:\/\/ntservicepack.microsoft.com<\/code><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Resolution<\/h2>\n<p>To resolve the errors 0x80072EFD, 0x80072EFE, 0x80D02002, and 0x80072EE2 in Microsoft Store or Xbox, follow the steps below.<\/p>\n<div class=\"qt\">\n<h4>Preliminary steps:<\/h4>\n<p>First, cleanly uninstall your VPN and third-party firewall program (if any) and reboot Windows. Download Malwarebytes Antimalware and run a thorough scan. Additionally, if Windows Update functionality is broken, follow the troubleshooting steps in the article <a href=\"https:\/\/www.winhelponline.com\/blog\/fix-windows-update-errors\/\">Troubleshooting Windows Update<\/a> to fix the Windows Update client.\n<\/div>\n<p>If the above steps don&#8217;t help, do the following:<\/p>\n<ol>\n<li>Delete the proxy settings and <a href=\"https:\/\/www.winhelponline.com\/blog\/reset-firewall-defaults-restore-rules-advanced-security\/\">reset Windows Defender Firewall<\/a>. To do so, open an <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">admin Command Prompt<\/a> and run the following commands:\n<pre class=\"cmd\">netsh advfirewall reset export \"c:\\advfirewallpolicy.wfw\"<\/pre>\n<pre class=\"cmd\">netsh winhttp reset proxy<\/pre>\n<pre class=\"cmd\">bitsadmin \/util \/setieproxy localsystem NO_PROXY RESET<\/pre>\n<pre class=\"cmd\">exit<\/pre>\n<\/li>\n<li>Next, perform &#8220;Network Reset&#8221; via Settings. Please see the post <a href=\"https:\/\/www.winhelponline.com\/blog\/network-reset-windows-10-winsock-reset-adapters\/\">\u201cNetwork Reset\u201d Fixes Internet Connectivity Issues<\/a> for more information.<\/li>\n<li>Reset your <strong>HOSTS<\/strong> file. For more information, see Microsoft article <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae\" rel=\"noopener\" target=\"_blank\">How to reset the Hosts file back to the default<\/a><\/li>\n<li>Restart Windows for the changes to take effect.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-6338\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/07\/icotip.gif\" alt=\"tips bulb icon\" width=\"34\" height=\"34\" \/>You&#8217;d also like to read the article <a href=\"https:\/\/www.winhelponline.com\/blog\/store-error-80072ee7-80072efd-80072eff\/\">Fix: Microsoft Store Errors 0x80131500, 0x80072EE7, 0x80072EFD, 0x80072EFF<\/a> that closely relates to the current issue. Especially, check the TLS settings, DNS, and VPN configuration mentioned on that page.<\/p>\n<p>See if the internet connectivity is fixed in Microsoft Store and your game apps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may be unable to install or update apps in your Microsoft Store. Nothing may happen when clicking &#8220;Install&#8221; to install a Store app. The &#8220;Microsoft-Windows-Store\/Operational&#8221; event log may record the following errors:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,869],"tags":[191,882,687],"class_list":["post-55021","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages","tag-store","tag-windows-store"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5986,"url":"https:\/\/www.winhelponline.com\/blog\/store-error-80072ee7-80072efd-80072eff\/","url_meta":{"origin":55021,"position":0},"title":"Microsoft Store 0x80131500, 0x80072EE7, 0x80072EFD, 0x80072EFF Error","author":"Ramesh","date":"November 24, 2017","format":false,"excerpt":"When you open the Microsoft Store app, one of the errors 0x80072EFD (\"The server stumbled\"), 0x80072EE7, 0x80131500 or 0x80072EFF may show up, and you can't use the Store app. Resetting the Store app by running the wsreset.exe command or reinstalling Store using PowerShell also may not help. The server stumbled\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"TAP VPN \"always connected","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/vpn-tap-media-connected-devmgr.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/vpn-tap-media-connected-devmgr.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/vpn-tap-media-connected-devmgr.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":64726,"url":"https:\/\/www.winhelponline.com\/blog\/setup-0x800703ee-bcdedit-store-error\/","url_meta":{"origin":55021,"position":1},"title":"Setup Error 0x800703ee and BCD store could not be opened","author":"Ramesh","date":"November 8, 2023","format":false,"excerpt":"Symptoms When you install a Feature update, the error 0x800703ee may occur. The extended error code may be 0x4000D or 0x4001E. The setupact.log file may contain the following entries: Warning [SetupHost.exe] winreGetWinReGuid open store failed: 0xc0000098 Info [SetupHost.exe] winreGetWinReGuid returning 0X3EE Info [SetupHost.exe] ReAgentConfig::ReadBcdAndUpdateEnhancedConfigInfo WinRE disabled, WinRE Guid could not\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"setup error 0x800703ee","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/11\/0x800703ee-setup-error.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/11\/0x800703ee-setup-error.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/11\/0x800703ee-setup-error.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/11\/0x800703ee-setup-error.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":27613,"url":"https:\/\/www.winhelponline.com\/blog\/vc-redist-setup-error-1935-assembly\/","url_meta":{"origin":55021,"position":2},"title":"VC++ Redist Error 1935: An error occurred during the installation of assembly","author":"Ramesh","date":"August 26, 2022","format":false,"excerpt":"When you run the Visual C++ Redistributable setup file or install a program that adds the VC++ redistributables, error 1935 may occur. The following is the full error message verbatim: Microsoft Visual C++ 2008 Redistributable Setup Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version=\"9.0.30729.6161\",publicKeyToken=\"1fc8b3b9a1e18e3b\",processorArchitecture=\"x86\",type=\"win32\"'. Please refer to Help\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"icacls installtemp - vc++ error 1935","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/icacls-installtemp.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/icacls-installtemp.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/icacls-installtemp.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":75562,"url":"https:\/\/www.winhelponline.com\/blog\/windows-update-error-0xe0000100\/","url_meta":{"origin":55021,"position":3},"title":"How to Fix Windows Update Error 0xe0000100","author":"Ramesh","date":"June 16, 2024","format":false,"excerpt":"When you install a cumulative update, it may fail with the error code 0xe0000100. Cause The error code 0xe0000100 (\"ERROR_WRONG_INF_STYLE\") denotes, \"The style of the INF is different than what was requested.\" The cumulative update most likely encountered one or more blank or corrupt INFs when servicing the driver packages.\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"0xe0000100 windows update error","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/0xe0000100-wu-error.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/0xe0000100-wu-error.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2024\/06\/0xe0000100-wu-error.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":80040,"url":"https:\/\/www.winhelponline.com\/blog\/dism-error-1-incorrect-function\/","url_meta":{"origin":55021,"position":4},"title":"[Fix] DISM Error 1: Incorrect Function","author":"Ramesh","date":"December 22, 2025","format":false,"excerpt":"When you run the component store cleanup or install a Feature-On-Demand package using DISM, the error code 1 may appear. C:\\Windows\\System32>DISM \/Online \/Cleanup-Image \/StartComponentCleanup Deployment Image Servicing and Management tool Version: 10.0.26100.5074 Image Version: 10.0.26100.7171 [===========================70.0%======== ] Error: 1 Incorrect function. The DISM log file can be found at C:\\WINDOWS\\Logs\\DISM\\dism.log\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32077,"url":"https:\/\/www.winhelponline.com\/blog\/cbs-wmi-error-80041002-windows-updates\/","url_meta":{"origin":55021,"position":5},"title":"[CBS] Error 80041002 When Installing Windows Updates","author":"Ramesh","date":"January 18, 2023","format":false,"excerpt":"After being unable to install Windows Updates, the error code 80041002 may have been recorded when you checked the CBS logs. Here's an excerpt from CBS.log: 000009a4 (F) Installer: Mof Binary Name: cmiadapter.dll ErrorCode: 80041002 Phase: 32 Mode: Install (upgrade) Component: Microsoft-Windows-NetworkProfile-CIM, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS[gle=0x80004005] Error CSI 00000944@2023\/1\/4:13:48:41.970 (F)\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"wmi repository rebuild wmimgmt","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/11\/wmimgmt-rebuild.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/11\/wmimgmt-rebuild.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/11\/wmimgmt-rebuild.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/55021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=55021"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/55021\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=55021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=55021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=55021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}