{"id":5472,"date":"2017-10-12T08:36:59","date_gmt":"2017-10-12T03:06:59","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=5472"},"modified":"2024-12-30T08:55:45","modified_gmt":"2024-12-30T03:25:45","slug":"fix-turn-windows-features-on-or-off-is-blank-in-windows-10","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/fix-turn-windows-features-on-or-off-is-blank-in-windows-10\/","title":{"rendered":"[Fix] Turn Windows Features On Or Off is Blank in Windows 10\/11"},"content":{"rendered":"

The Windows Features dialog box (optionalfeatures.exe<\/code>) lets you add or remove additional or optional Windows features. For instance, you can remove Media Features \u2192 Windows Media Player using the Windows Features (“Turn Windows Features On Or Off”) dialog box if you no longer plan to use WMP.<\/p>\n

Sometimes, the “Turn Windows Features On Or Off” box may be completely empty.<\/p>\n

\"windows<\/p>\n

Or, it may stall with the message “Please wait…” as if it got stuck during the enumeration of components.<\/p>\n

\"turn<\/p>\n

Cause<\/h2>\n

If the “Turn Windows Features On Or Off” box is completely empty but with a white background, it means the Components Based Servicing registry key is corrupted or some .mum\/.cat files are missing. It can also occur if the servicing modules are corrupted (0x800703e6).<\/p>\n

If the “Turn Windows Features On Or Off” box shows the “Please wait” message with a gray background, it means the servicing stack or the TrustedInstaller components are not working correctly. In that case, DISM and SFC may output some errors.<\/p>\n

Resolution<\/h2>\n

If the optional Windows features list doesn’t populate even after waiting for several minutes, here is how to fix the problem.<\/p>\n

Step 1: Start the Windows Modules Installer service<\/h3>\n
    \n
  1. Press WinKey<\/kbd> + R<\/kbd> to open the Run dialog<\/li>\n
  2. Type services.msc<\/code> and press ENTER<\/kbd>. This will open the Services console.<\/li>\n
  3. Double-click Windows Modules Installer<\/strong> service.<\/li>\n
  4. Set its Start type to Automatic.<\/li>\n
  5. If the Windows Modules Installer service is not running, click the Start button to start it.<\/li>\n<\/ol>\n
    \n

    Step 2: Run the System File Checker<\/h3>\n

    The System File Checker is used to scan for missing or corrupted system files and restore them from the component store.<\/p>\n

      \n
    1. Open an elevated Command Prompt<\/a> window.<\/li>\n
    2. Type the following command and hit ENTER<\/kbd>:\n
      sfc \/scannow<\/pre>\n<\/li>\n<\/ol>\n
      If SFC is unable to restore the missing or corrupt system files due to component store corruption, proceed to Step 3.<\/p>\n
      \n
      Step 3: Repair the Component Store using DISM<\/h3>\n
      Run the following command to repair the component store on Windows 10\/11:<\/p>\n
      On Windows 7 and earlier, you used the System Update Readiness tool<\/a> to fix the corruption of system files or component store. On Windows 8, 10, and 11, we use DISM for that purpose.<\/em><\/p>\n