{"id":3737,"date":"2016-08-08T15:58:31","date_gmt":"2016-08-08T10:28:31","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=3737"},"modified":"2019-05-12T02:54:25","modified_gmt":"2019-05-12T02:54:25","slug":"using-windows-10s-new-quick-assist-app-walkthrough","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/using-windows-10s-new-quick-assist-app-walkthrough\/","title":{"rendered":"How to Use Quick Assist in Windows 10 to Give and Get Assistance Remotely?"},"content":{"rendered":"

Quick Assist<\/strong> is a remote assistance program which is included in the Windows 10 Anniversary Update, but not much advertised. Here is a walk-through on how to use “Quick Assist”.<\/p>\n

Give Assistance<\/h2>\n

Start Quick Assist app from Start menu All Apps – Windows Accessories, or using search. Here is the sequence of steps if you’re going to help someone.<\/p>\n

\"quick<\/p>\n

Click Give assistance<\/p>\n

\"quick<\/p>\n

You’ll need to sign in with a Microsoft account. Optionally, you can sign-in with a single-use code (sort of a PIN) if you don’t want to type in your MSA credentials.<\/p>\n

\"quick<\/p>\n

The Security code would be generated and is valid for the next 10 minutes. Share this code with the person who wants to receive help.<\/p>\n

\"quick<\/p>\n

\"quick<\/p>\n

Get Assistance<\/h2>\n

Here are the steps to receive help from an expert.<\/p>\n

Start Quick Assist app from Start menu All Apps – Windows Accessories, or using search.<\/p>\n

\"quick<\/p>\n

Click “Get Assistance”<\/p>\n

\"quick<\/p>\n

Enter the security code you received from the expert.<\/p>\n

\"quick<\/p>\n

Permit full control access to the expert by clicking Allow<\/p>\n

\"quick<\/p>\n

Quick Assist – Window Screenshots<\/h2>\n

After connection is established, here is how the screen looks like in the target computer.<\/p>\n

\"quick<\/p>\n

And here is the user interface of the Quick Assist administrator – the one who is providing assistance.<\/p>\n

\"quick<\/p>\n

The Admin toolbar has a set of handy buttons: Annotate<\/b>, Fit Screen<\/b>, Restart<\/b> (the remote computer), Task Manager<\/b>, Pause<\/b> and End<\/b>.<\/p>\n

\"quick<\/p>\n

And when the session is Ended either by the admin or by the receiver, a feedback screen would pop-up in both the computers, where you can enter your rating and comments.<\/p>\n

That’s it!<\/p>\n","protected":false},"excerpt":{"rendered":"

Quick Assist is a remote assistance program which is included in the Windows 10 Anniversary Update, but not much advertised. Here is a walk-through on how to use “Quick Assist”.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8],"tags":[],"class_list":["post-3737","post","type-post","status-publish","format-standard","hentry","category-windows-10"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":23950,"url":"https:\/\/www.winhelponline.com\/blog\/win-shift-s-snip-sketch-key-not-working-windows-10\/","url_meta":{"origin":3737,"position":0},"title":"[Fix] Win+Shift+S not working in Windows 10 or 11","author":"Ramesh","date":"May 3, 2021","format":false,"excerpt":"The Win\u00a0+\u00a0Shift\u00a0+\u00a0S keyboard shortcut, powered by the Snip & Sketch tool, allows you to quickly take a screenshot of a particular screen area or the entire screen. 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Here is the complete list of ms-settings: commands in Windows 10 and 11. Command-line Settings Page ms-settings: Open the Settings app ms-settings:about System \u2013 About Windows\u2026","rel":"","context":"In "Windows 10"","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4876,"url":"https:\/\/www.winhelponline.com\/blog\/customize-quick-access-icon-change-windows-10\/","url_meta":{"origin":3737,"position":3},"title":"How to Customize the Quick Access icon in Windows 10 or 11","author":"Ramesh","date":"December 18, 2016","format":false,"excerpt":"Quick access is a Windows 10 feature that shows you the list of frequently accessed folders and recent files. Also, under the Quick access section in the File Explorer navigation pane, you can pin your favorite folders. 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