{"id":3124,"date":"2016-05-18T18:29:41","date_gmt":"2016-05-18T12:59:41","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=3124"},"modified":"2024-06-06T12:53:09","modified_gmt":"2024-06-06T07:23:09","slug":"open-with-choose-another-app-does-not-work-fix","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/open-with-choose-another-app-does-not-work-fix\/","title":{"rendered":"Open With “Choose another app” Crashes Explorer"},"content":{"rendered":"

When the user right-clicks on a file, clicks “Open with”, and selects the option Choose another app in the Open with dialog or menu, nothing may happen. Or the Explorer shell crashes and restarts when accessing the Open With menu.<\/span><\/p>\n

<\/p>\n

In addition, the View reliability history<\/a> page in the Control Panel may show that the file openwith.exe (Pick an app) had crashed. Openwith.exe is the file that shows the Open with dialog in Windows 10\/11.<\/p>\n

Source             Pick an app\nSummary             Stopped working\nDescription\nFaulting Application Path:  C:\\Windows\\System32\\OpenWith.exe\n\nProblem signature\nProblem Event Name:     APPCRASH\nApplication Name:       OpenWith.exe\nApplication Version:        10.0.10586.103\nApplication Timestamp:      56a84f02\nFault Module Name:      DUI70.dll\nFault Module Version:       10.0.10586.0\nFault Module Timestamp:     5632d29e\nException Code:         c0000005\nException Offset:       000000000003a706\nOS Version:         10.0.10586.2.0.0.256.48\nLocale ID:          1033\nAdditional Information 1:   b2f0\nAdditional Information 2:   b2f0c0a8de02d510420abe2d90a52171\nAdditional Information 3:   d978\nAdditional Information 4:   d978305aae990df3b2296bc76c66d2c1\n<\/pre>\n
On some systems, selecting the “Open with” menu may crash the shell (explorer.exe) process and the following event written to the Application Event Log:<\/p>\n
The program explorer.exe version 10.0.14393.479 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.\n\nProcess ID: 2be8\nStart Time: 01d28499b27b6de5\nTermination Time: 0\nApplication Path: C:\\Windows\\explorer.exe\nReport Id: a94d81af-f08d-11e6-ac9e-40167ee6f291\nFaulting package full name:\nFaulting package-relative application ID:<\/pre>\n
Resolution<\/h2>\n
Step 1: Inspect the “Applications” Registry key<\/h3>\n
The “Open with” dialog enumerates the application registration from the following registry keys:<\/p>\n
HKEY_CLASSES_ROOT\\Applications\nHKEY_LOCAL_MACHINE\\Software\\RegisteredApplications<\/pre>\n
The latter key is specifically for registering programs with Default Apps or Default Programs<\/a>.<\/p>\n
\nEditor’s note:<\/strong> Since the issue was not seen when using Default Apps, I temporarily<\/strong> renamed the first one (the Applications<\/strong> key), and the Open with dialog worked correctly. Windows apparently tried to get details (maybe the icon inside the executable, Product name, Company name, etc.) about an executable registered under the Applications key and probably failed when doing so.<\/p>\n
Then, I renamed the registry key back to the original name, and used OpenWithView from Nirsoft to pinpoint the particular entry causing the crash.<\/em>\n<\/div>\n
Use OpenWithView<\/a> from Nirsoft to narrow down the application registry entry that caused the crash, without using the Registry Editor.<\/p>\n
<\/p>\n
The last four entries in the list had the Product Name and Company Name empty. Of the four, only one executable was present in the system, but there was no Product Name and Company Name information in the file’s properties. Disabling that particular entry (quickedit.exe) fixed the problem.<\/p>\n
If that approach doesn’t work out in your case, use the same method for troubleshooting shell extensions<\/a> using Nirsoft’s ShellExView<\/a>, but this time using OpenWithView.<\/em><\/p>\n
First, note down the entries that are showing up as disabled, so that you can reset them back to disabled after you finish the troubleshooting.<\/em><\/p>\n
Turn off the first half of the entries not already disabled (sort by column “Disabled”) and see if Open with \u2192 Choose another app launches correctly. If that doesn’t help, enable the items you’ve disabled earlier, and disable the remaining half. If that works, narrow down the item in the second half to know which application causes the problem.<\/p>\n
Once you narrow down the item, open Regedit.exe and go to this key:<\/p>\n
HKEY_CLASSES_ROOT\\Applications<\/pre>\n
Right-click the subkey name, which is the same as the executable name you disabled (e.g., quickedit.exe), and choose Delete.<\/p>\n
Exit the Registry Editor.<\/p>\n
That should take care of the problem.<\/p>\n
RELATED:<\/strong>\u00a0<\/em>Fix Open with “Choose another app” Error Program Not Associated<\/em><\/a><\/p>\n
\n
Step 2: Rebuild the Icon cache<\/h3>\n
A corrupted icon cache can cause the Explorer shell to crash when accessing the Open With dialog. The icon cache database files are located in the following folder, and they’re in use when Explorer.exe is running:<\/p>\n
%LocalAppData%\\Microsoft\\Windows\\Explorer<\/pre>\n
\"clear<\/p>\n
If the procedure in Step 1 doesn’t solve the issue, clear and rebuild the icon cache<\/strong>.\u00a0To do so, check out the article How to Rebuild Icon Cache<\/a>. The script option in that article is the preferred method.<\/p>\n","protected":false},"excerpt":{"rendered":"
When the user right-clicks on a file, clicks “Open with”, and selects the option Choose another app in the Open with dialog or menu, nothing may happen. Or the Explorer shell crashes and restarts when accessing the Open With menu.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,869],"tags":[441],"class_list":["post-3124","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-registry"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":3105,"url":"https:\/\/www.winhelponline.com\/blog\/troubleshoot-explorer-crashes-checklist\/","url_meta":{"origin":3124,"position":0},"title":"Explorer.exe Crash Troubleshooting Tips","author":"Ramesh","date":"May 12, 2016","format":false,"excerpt":"Does Explorer crash and restart when you open a folder window or right-click a file or folder? 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