{"id":29754,"date":"2022-11-11T10:39:44","date_gmt":"2022-11-11T05:09:44","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=29754"},"modified":"2022-11-11T10:46:56","modified_gmt":"2022-11-11T05:16:56","slug":"defender-advanced-threat-protection-mssense-exe-crashes","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/defender-advanced-threat-protection-mssense-exe-crashes\/","title":{"rendered":"MSSense.exe Crashes: Windows Defender Advanced Threat Protection Service Executable"},"content":{"rendered":"<p>Many Windows 10\/11 Pro and Server 2012 R2 systems are encountering repeated mssense.exe crashes. It&#8217;s the service executable for the Windows Defender Advanced Threat Protection Service (&#8220;Sense&#8221;), found on Pro and higher editions.<!--more--><\/p>\n<p>When mssense.exe crashes, WerFaultSecure.exe creates a report and a crash dump every time. This can happen every 5-10 minutes and thus impacts your device&#8217;s performance negatively to a great extent. Here is a sample mssense.exe event log entry retrieved via the Reliability Monitor:<\/p>\n<pre>Source\r\nWindows Defender Advanced Threat Protection Service Executable\r\n\r\nSummary\r\nStopped working\r\n\r\nDescription\r\nFaulting Application Path: C:\\Program Files\\Windows Defender Advanced Threat Protection\\MsSense.exe\r\n\r\nProblem signature\r\nProblem Event Name: APPCRASH\r\nApplication Name: MsSense.exe\r\nApplication Version: 10.8210.19041.2006\r\nApplication Timestamp: 3f017b42\r\nFault Module Name: MsSense.dll\r\nFault Module Version: 10.8210.19041.2130\r\nFault Module Timestamp: b2119acf\r\nException Code: c0000005\r\nException Offset: 00000000003edaf5\r\nOS Version: 10.0.19045.2.0.0.256.48\r\nLocale ID: 1033\r\nAdditional Information 1: 0000\r\nAdditional Information 2: 00000000000000000000000000000000\r\nAdditional Information 3: 0000\r\nAdditional Information 4: 00000000000000000000000000000000<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29755\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/11\/defender-atp-sense-crashes.png\" alt=\"defender atp crash (sense - mssense.exe)\" width=\"664\" height=\"835\" \/><\/p>\n<p>Here&#8217;s a screenshot from the System Information tool <a href=\"https:\/\/www.winhelponline.com\/blog\/msinfo32-generate-system-info-report\/\">MSInfo32.exe<\/a>:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29756\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/11\/defender-atp-sense-crashes-msinfo32.png\" alt=\"defender atp crash (sense - mssense.exe)\" width=\"747\" height=\"307\" \/><\/p>\n<h3>I deleted the service!<\/h3>\n<p>As my Windows 10 Pro is a standalone unit, I deleted the service. It&#8217;s been five days since I deleted the service, and things are good. Here&#8217;s how I deleted the service.<\/p>\n<p>First, I backed up the service by exporting the service registry key to a <a href=\"https:\/\/www.winhelponline.com\/blog\/how-to-use-reg-files-registration-entries-windows\/\">REG file<\/a>, using this command:<\/p>\n<pre>reg export \"HKLM\\SYSTEM\\CurrentControlSet\\Services\\Sense\" d:\\sense.reg<\/pre>\n<p>Then, I <a href=\"https:\/\/www.winhelponline.com\/blog\/how-to-remove-unwanted-service\/\">deleted the service<\/a> using this command:<\/p>\n<pre>SC.EXE DELETE SENSE<\/pre>\n<p><em>(Alternatively, disabling the service by setting the <code>Start<\/code> registry value to <code>4<\/code> might also work. But there are chances that the Microsoft Defender Antivirus engine will revert the value.)<\/em><\/p>\n<p>That&#8217;s it! No more mssense.exe crashes. I decided to leave it that way until Microsoft addresses this issue in a future update.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many Windows 10\/11 Pro and Server 2012 R2 systems are encountering repeated mssense.exe crashes. It&#8217;s the service executable for the Windows Defender Advanced Threat Protection Service (&#8220;Sense&#8221;), found on Pro and higher editions.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8,869],"tags":[191,441,490],"class_list":["post-29754","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages","tag-registry","tag-services"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5966,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-disabled-by-malwarebytes-antivirus-protection\/","url_meta":{"origin":29754,"position":0},"title":"Fix: Malwarebytes Disables Defender or 3rd Party Anti-Virus","author":"Ramesh","date":"November 22, 2017","format":false,"excerpt":"After installing Malwarebytes Premium 14-day trial or licensed product, your anti-virus software (e.g., Microsoft Defender Antivirus) may get disabled automatically. 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The Windows Defender\u2026","rel":"","context":"In &quot;Utilities&quot;","block_context":{"text":"Utilities","link":"https:\/\/www.winhelponline.com\/blog\/category\/utilities\/"},"img":{"alt_text":"malwarebytes security center register","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/mbam-register-wsc-off.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5125,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-disabled-real-time-protection-virus\/","url_meta":{"origin":29754,"position":1},"title":"Microsoft Defender: &#8220;Managed by your administrator&#8221; or &#8220;Your IT administrator has limited access&#8221;","author":"Ramesh","date":"January 23, 2017","format":false,"excerpt":"In the aftermath of a malware attack, the Windows Defender Security settings page may show the message Some settings are managed by your organization\u00a0or This setting is managed by your administrator. The real-time protection and cloud-based protection options may remain disabled or grayed out. Here is what the Windows Defender\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Microsoft Defender Antivirus group policy settings","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/windows-defender-gpedit-ui.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/windows-defender-gpedit-ui.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/windows-defender-gpedit-ui.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/01\/windows-defender-gpedit-ui.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":17887,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-identifies-same-threat-repeatedly\/","url_meta":{"origin":29754,"position":2},"title":"Windows Defender Shows the Same Threat Repeatedly. 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Cause This is caused by\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"detectionhistory folder contents","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/defender-detection-history-delete.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/defender-detection-history-delete.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/defender-detection-history-delete.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/08\/defender-detection-history-delete.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":18890,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-service-missing-security-page-empty\/","url_meta":{"origin":29754,"position":3},"title":"Windows Defender Service Missing; Security at a glance page is Empty","author":"Ramesh","date":"September 26, 2020","format":false,"excerpt":"In the aftermath of malware infection, when you open the Services MMC on a Windows 10 or 11 computer, you may find that the Windows Defender (\"Microsoft Defender Antivirus Service\") service is missing from the Services MMC. 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