{"id":2941,"date":"2016-04-15T14:05:50","date_gmt":"2016-04-15T08:35:50","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=2941"},"modified":"2023-05-05T20:48:19","modified_gmt":"2023-05-05T15:18:19","slug":"save-as-dialog-empty-grayed-out","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/save-as-dialog-empty-grayed-out\/","title":{"rendered":"Save As Dialog Empty or Grayed Out in Various Programs"},"content":{"rendered":"

When you attempt to open or save a file from various applications that use Windows File Open or Save As dialog, the dialog boxes may appear blank or with a grey background, without the folder view or navigation pane. Here is what it might look like.<\/p>\n

<\/p>\n

On some systems, the Open\/Save As dialog doesn’t open when saving a file. For example, when you right-click on an image in your web browser and click “Save image as”, the Save File Dialogue Box will not appear. This may happen to all the programs installed on the computer.<\/p>\n

These issues happen if the Open or Save As dialog placement or MRU settings are corrupt or the comdlg32.dll file is not registered correctly.<\/p>\n

Here is how to fix the problem. If following the instructions in Step 1 doesn’t help, move on to the next step.<\/p>\n

    \n
  1. Clear Open\/Save As Dialog Settings<\/li>\n
  2. Fix the Comdlg32.dll<\/code> registry settings<\/li>\n
  3. Run the System File Checker<\/li>\n
  4. Reset Folder Views<\/li>\n<\/ol>\n

    Resolution<\/h2>\n

    Step 1:\u00a0Clear Open\/Save As Dialog Settings<\/h3>\n

    Start Regedit.exe and go to the following branch:<\/p>\n

    HKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\ComDlg32<\/pre>\n
    Rename ComDlg32 to ComDlg32.OLD<\/p>\n
    Repeat the same for these two keys.<\/p>\n
    HKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\CIDOpen<\/pre>\n
    HKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\CIDSave<\/pre>\n
    Exit the Registry Editor.<\/p>\n
    \n
    Step 2: Fix the Comdlg32.dll registry settings<\/h3>\n
    Download and apply save_as_dialog_fix.reg<\/a>. Click Yes to confirm.<\/p>\n
    \n
    Step 3: Run the System File Checker<\/h3>\n
    Comdlg32.dll is responsible for the Open\/Save As dialog boxes. It could be possible that the file or some of the related files are corrupt. Running the System File Checker should fix this.<\/p>\n
    Open Command Prompt as Administrator<\/a>. Type the following command and press ENTER:<\/p>\n
    SFC \/SCANFILE=C:\\Windows\\System32\\comdlg32.dll<\/pre>\n
    This scans the integrity of your system files and replaces the corrupt files with good copies from the source.<\/p>\n
    \n
    Step 4: Reset Folder View Settings<\/h3>\n
    If the above step doesn’t help, reset your folder views. Download and run the Script file in the article How to Reset the Folder View Settings<\/a>. This clears the folder view settings for Explorer and Common Dialogs.<\/p>\n","protected":false},"excerpt":{"rendered":"
    When you attempt to open or save a file from various applications that use Windows File Open or Save As dialog, the dialog boxes may appear blank or with a grey background, without the folder view or navigation pane. Here is what it might look like.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[7],"tags":[441],"class_list":["post-2941","post","type-post","status-publish","format-standard","hentry","category-windows","tag-registry"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2603,"url":"https:\/\/www.winhelponline.com\/blog\/double-extensions-files-save-as-dialog-programs-avoid\/","url_meta":{"origin":2941,"position":0},"title":"[Fix] Save As dialog adds double extensions when saving files","author":"Ramesh","date":"April 3, 2016","format":false,"excerpt":"When you use the Save or Save As dialog in various programs and type a file name and click Save, the file name may contain double extensions. 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