{"id":27894,"date":"2022-09-02T15:04:19","date_gmt":"2022-09-02T09:34:19","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=27894"},"modified":"2022-10-14T20:40:35","modified_gmt":"2022-10-14T15:10:35","slug":"word-encountered-problem-paste-from-paint","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/word-encountered-problem-paste-from-paint\/","title":{"rendered":"&#8220;Word has encountered a problem&#8221; Pasting from Paint to Word\/Outlook"},"content":{"rendered":"<p>When you paste an image from the modern Paint app in Windows 11 to Microsoft Word or Microsoft Outlook, the following error may occur:<\/p>\n<pre class=\"err\">Word has encountered a problem.<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27895\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/word-error-ole-paste-paint-image.png\" alt=\"paint paste to word or outlook error - encountered a problem\" width=\"433\" height=\"403\" \/><\/p>\n<p>The error message is the same when you paste the copied image (from Paint) into Outlook.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27897\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/outlook-error-ole-paste-paint-image.png\" alt=\"paint paste to word or outlook error - encountered a problem\" width=\"436\" height=\"403\" \/><\/p>\n<p>However, the image may get pasted from the Clipboard after you dismiss the dialog by clicking Ok.<\/p>\n<h2>Cause<\/h2>\n<p>The above error occurs due to a missing Ole32.dll registry value. For some reason, the modern Paint app doesn&#8217;t create the registry value during installation. This causes Word or Outlook to return an error when attempting to paste the item as an OLE item (that&#8217;s how Paint stores images on the Clipboard).<\/p>\n<p>This is not a problem generated by Microsoft Office. Also, Windows 10 doesn&#8217;t have this issue, as it comes with the classic Paint app, and the OS creates the\u00a0entries by default. Unless the missing registry key is created, restoring the classic Paint app on Windows 11 also doesn&#8217;t resolve the issue.<\/p>\n<h2>Solution<\/h2>\n<p>To resolve the error &#8220;Word has encountered a problem&#8221; when pasting images from Paint, follow these steps:<\/p>\n<h3>Create the MS Paint Ole32.dll Registry key<\/h3>\n<ol>\n<li>Start the Registry Editor (<code>regedit.exe<\/code>).<\/li>\n<li>Navigate to the following key:\n<pre>HKEY_CLASSES_ROOT\\CLSID\\{D3E34B21-9D75-101A-8C3D-00AA001A1652}<\/pre>\n<\/li>\n<li>Create a subkey named &#8220;<\/span><code style=\"font-size: inherit;\">InProcHandler32<\/code><span style=\"font-size: inherit;\">&#8220;<\/span><\/li>\n<li>Select <code>InProcHandler32<\/code> and set its <code>(default)<\/code> value data to &#8220;<code>ole32.dll<\/code>&#8221;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27900\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/word-ole-fix-registry.png\" alt=\"paint paste to word or outlook error - encountered a problem\" width=\"700\" height=\"174\" \/><\/span><\/li>\n<li>If you&#8217;re using Office 32-bit, make the same changes under this key:\n<pre>HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Classes\\CLSID\\{D3E34B21-9D75-101A-8C3D-00AA001A1652}<\/pre>\n<\/li>\n<li><span style=\"font-size: inherit;\">Exit the Registry Editor.<\/span><\/li>\n<\/ol>\n<h3>REG file to automate\/deploy the above setting:<\/h3>\n<p>Download <a href=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/word-paste-ole-fix.zip\">word-paste-ole-fix.zip<\/a>, unzip, and run &#8220;<code>word-paste-ole-fix.reg<\/code>&#8220;.<\/p>\n<h5>Contents of the REG file (FYI)<\/h5>\n<pre>Windows Registry Editor Version 5.00\r\n\r\n[HKEY_LOCAL_MACHINE\\SOFTWARE\\Classes\\CLSID\\{D3E34B21-9D75-101A-8C3D-00AA001A1652}\\InProcHandler32]\r\n@=\"ole32.dll\"\r\n\r\n;For Office 32-bit running on Windows 11 (which is 64-bit)\r\n[HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Classes\\CLSID\\{D3E34B21-9D75-101A-8C3D-00AA001A1652}\\InProcHandler32]\r\n@=\"ole32.dll\"\r\n<\/pre>\n<p><em>If you want to reverse the changes, run the <code>undo.reg<\/code> file.<\/em><\/p>\n<p>That fixes the Office apps error when pasting images from MS Paint.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you paste an image from the modern Paint app in Windows 11 to Microsoft Word or Microsoft Outlook, the following error may occur: Word has encountered a problem. The error message is the same when you paste the copied image (from Paint) into Outlook. However, the image may get pasted from the Clipboard after &#8230; <a title=\"&#8220;Word has encountered a problem&#8221; Pasting from Paint to Word\/Outlook\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/word-encountered-problem-paste-from-paint\/\" aria-label=\"Read more about &#8220;Word has encountered a problem&#8221; Pasting from Paint to Word\/Outlook\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,869],"tags":[191,345,946,441],"class_list":["post-27894","post","type-post","status-publish","format-standard","hentry","category-office","category-windows-11","tag-error-messages","tag-office","tag-paint","tag-registry"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5810,"url":"https:\/\/www.winhelponline.com\/blog\/snipping-tool-error-snip-not-sent-sending-snip-email\/","url_meta":{"origin":27894,"position":0},"title":"Snipping Tool Error &#8220;The snip could not be sent&#8221; Sending Snip to Email","author":"Ramesh","date":"November 4, 2017","format":false,"excerpt":"After taking a screenshot using the Snipping Tool, when you attempt to send the snip to email by clicking on the Send Snip (email recipient) button on the toolbar, the following error messages appear: Either there is no default mail client or the current mail client cannot fulfill the messaging\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"snipping tool send mail error","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/snip-send-mail-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":9771,"url":"https:\/\/www.winhelponline.com\/blog\/word-could-not-create-the-work-file-temp-folder-outlook\/","url_meta":{"origin":27894,"position":1},"title":"Fix: Word could not create the work file when Opening Word Documents","author":"Ramesh","date":"June 14, 2019","format":false,"excerpt":"When you try to open or save a document in Microsoft Word, you receive the following error message: Word could not create the work file. Check the Temp environment variable. The error message can also appear when you preview a .docx or .xlsx file using the File Explorer preview pane.\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"office 365 check bitness and version","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/06\/office-365-bitness-check.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":26837,"url":"https:\/\/www.winhelponline.com\/blog\/get-windows-10-classic-paint-in-windows-11\/","url_meta":{"origin":27894,"position":2},"title":"How to Get Windows 10 Classic Paint in Windows 11","author":"Ramesh","date":"July 11, 2022","format":false,"excerpt":"Windows 11 has got the redesigned and modern (UWP) Paint app that has an updated UI that matches the new visual design of Windows 11. The modern Paint app\u2019s new design includes rounded corners, Mica, and more.\u00a0It has a new toolbar with updated icon designs, a rounded color palette, and\u2026","rel":"","context":"In &quot;Windows 11&quot;","block_context":{"text":"Windows 11","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-11\/"},"img":{"alt_text":"Classic Windows 10 Paint listed in Default Apps Windows 11","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/07\/w11-mspaint-classic-default-apps.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/07\/w11-mspaint-classic-default-apps.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/07\/w11-mspaint-classic-default-apps.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":28795,"url":"https:\/\/www.winhelponline.com\/blog\/microsoft-winrt-storage-api-open-with\/","url_meta":{"origin":27894,"position":3},"title":"Fix: &#8220;Microsoft WinRT Storage API&#8221; Appears in Open With Menu","author":"Ramesh","date":"September 28, 2022","format":false,"excerpt":"After installing Windows 11 Feature Update, when you right-click on an image file such as JPG, PNG, BMP, etc., and click Open With, you might see a strange entry named \"Microsoft WinRT Storage API\" with no icon. Clicking on the Microsoft WinRT Storage API entry may throw one of the\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"WinRT entry in Open with dialog - Movies & TV","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/winrt-movies-and-tv.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/winrt-movies-and-tv.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/winrt-movies-and-tv.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/09\/winrt-movies-and-tv.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":3253,"url":"https:\/\/www.winhelponline.com\/blog\/send-file-email-no-email-program-associated\/","url_meta":{"origin":27894,"position":4},"title":"Send To Mail Recipient Error: &#8220;There is no email program associated&#8221;","author":"Ramesh","date":"June 12, 2016","format":false,"excerpt":"Whether an email client is installed in the system or not, errors \"There is no email program associated to perform the requested action\" and\/or \"An error occurred while attempting to invoke the default e-mail program\" may occur when you try to email a file using one of these methods: Right-click\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"no email program associated","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/06\/nomail2.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":18415,"url":"https:\/\/www.winhelponline.com\/blog\/windows-cant-find-winword-excel-exe-cant-open-avast-avg\/","url_meta":{"origin":27894,"position":5},"title":"[Fix] Windows cannot find Winword.exe or Excel.exe &#8212; Can&#8217;t open Any Program","author":"Ramesh","date":"September 8, 2020","format":false,"excerpt":"When you open Office programs such as Word, Excel, PowerPoint, Outlook, etc, nothing may happen (except for the screen flash) if you double-click the program shortcut. 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