{"id":27004,"date":"2022-08-05T19:29:22","date_gmt":"2022-08-05T13:59:22","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=27004"},"modified":"2022-08-05T19:34:48","modified_gmt":"2022-08-05T14:04:48","slug":"add-device-printer-or-scanner-closes-window","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/add-device-printer-or-scanner-closes-window\/","title":{"rendered":"Add a Device\/Printer\/Scanner Flashes a Window; Settings Page Crashes"},"content":{"rendered":"<p>When you open Devices and Printers in Control Panel and click on the &#8220;Add a Device&#8221; or &#8220;Add a Printer&#8221; button, a new dialog flashes on the screen and closes. Also, the Control Panel applet crashes immediately.<\/p>\n<p>The same happens when you open the modern Settings page and click &#8220;Add a printer or scanner.&#8221; The Settings UI crashes, and the following entry is written to the Windows Event log:<!--more--><\/p>\n<pre>Source: Settings\r\nSummary: Stopped working\r\nDate: \u200e8\/\u200e5\/\u200e2022 6:31 PM\r\nStatus: Report sent\r\n\r\nDescription\r\nFaulting Application Path: C:\\Windows\\ImmersiveControlPanel\\SystemSettings.exe\r\n\r\nProblem signature\r\nProblem Event Name: MoBEX\r\nPackage Full Name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy\r\nApplication Name: praid:microsoft.windows.immersivecontrolpanel\r\nApplication Version: 10.0.19041.1566\r\nApplication Timestamp: 4aa1ce82\r\nFault Module Name: ntdll.dll\r\nFault Module Version: 10.0.19041.1806\r\nFault Module Timestamp: 1000a5b9\r\nException Offset: 000000000008c56f\r\nException Code: c0000409\r\nException Data: 000000000000000a\r\nOS Version: 10.0.19044.2.0.0.256.48\r\nLocale ID: 1033\r\nAdditional Information 1: 3ac8\r\nAdditional Information 2: 3ac86e38bb652823f31881f0c9f0620c\r\nAdditional Information 3: 6837\r\nAdditional Information 4: 68371cfceea7fc68199bdc5c0a28d56b\r\n\r\nExtra information about the problem\r\nBucket ID: 063a3c7c6944d2b5594e3a25ede1852f (1823458833710810415)<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27005\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/08\/wer-add-printer-1.png\" alt=\"add printer scanner - error - flashes and closes\" width=\"662\" height=\"644\" \/><\/p>\n<h2>Solution<\/h2>\n<p>To resolve the issue, start the &#8220;<strong>Device Association Service<\/strong>&#8221; Windows service.<\/p>\n<ol>\n<li>Start the Services MMC (<code>services.msc<\/code>)<\/li>\n<li><span style=\"font-size: inherit;\">Double-click Device Association Service.<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Set its Startup type to &#8220;Automatic&#8221;<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Click &#8220;Start&#8221; to start the service.<\/span><\/li>\n<\/ol>\n<p>Alternately, you can run the following command from an <a href=\"https:\/\/www.winhelponline.com\/blog\/open-elevated-command-prompt-windows\/\">admin Command Prompt<\/a> window to set its startup type to Automatic:<\/p>\n<pre>sc config deviceassociationservice start= auto<\/pre>\n<p>Also, configure the following services accordingly:<\/p>\n<ul>\n<li>Device Install Service \u2192 Manual start<\/li>\n<li>Device Setup Manager \u2192 Manual start<\/li>\n<\/ul>\n<div class=\"rp\"><strong>RELATED:<\/strong> Default Services Configuration for <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-11-default-services-configuration\/\">Windows 11<\/a> and <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-10-default-services-configuration\/\">Windows 10<\/a><\/div>\n<p>Note that if the two services, &#8220;Device Install Service&#8221; and &#8220;Device Setup Manager&#8221; are not started\/running, you may be unable to install printer drivers, including the &#8220;Microsoft Print to PDF&#8221; feature. For more information, see the article <a href=\"https:\/\/www.winhelponline.com\/blog\/error-0x800f0922-print-pdf-xps-writer\/\">Error 0x800f0922 Installing Microsoft Print to PDF<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you open Devices and Printers in Control Panel and click on the &#8220;Add a Device&#8221; or &#8220;Add a Printer&#8221; button, a new dialog flashes on the screen and closes. Also, the Control Panel applet crashes immediately. The same happens when you open the modern Settings page and click &#8220;Add a printer or scanner.&#8221; The &#8230; <a title=\"Add a Device\/Printer\/Scanner Flashes a Window; Settings Page Crashes\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/add-device-printer-or-scanner-closes-window\/\" aria-label=\"Read more about Add a Device\/Printer\/Scanner Flashes a Window; Settings Page Crashes\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,869],"tags":[191,490],"class_list":["post-27004","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages","tag-services"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":27713,"url":"https:\/\/www.winhelponline.com\/blog\/settings-crashes-accessing-system-about-page\/","url_meta":{"origin":27004,"position":0},"title":"Settings Crashes when Opening the About Page in Windows 10\/11","author":"Ramesh","date":"August 29, 2022","format":false,"excerpt":"When you open Settings, click System, and click on \"About\", the Settings app closes automatically and generates an error report. The Reliability History page in the classic Control Panel may show the following error: Description Faulting Application Path: C:\\Windows\\ImmersiveControlPanel\\SystemSettings.exe Problem signature Problem Event Name: MoBEX Package Full Name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Application\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":31021,"url":"https:\/\/www.winhelponline.com\/blog\/device-and-printers-in-windows-11\/","url_meta":{"origin":27004,"position":1},"title":"How to Open &#8220;Device and Printers&#8221; in Windows 11","author":"Ramesh","date":"December 19, 2022","format":false,"excerpt":"In Windows 11 22H2 and up, when you double-click \"Devices and Printers\" from the classic Control Panel, it redirects you to the Settings \u2192 Bluetooth & devices page. You may wonder how to access the classic Device and Printers Control Panel applet. Open \"Device and Printers\" in Windows 11 In\u2026","rel":"","context":"In &quot;Windows 11&quot;","block_context":{"text":"Windows 11","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-11\/"},"img":{"alt_text":"open Devices and Printers using Device Manager Action menu","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/12\/open-devices-and-printers-devmgmt.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/12\/open-devices-and-printers-devmgmt.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/12\/open-devices-and-printers-devmgmt.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/12\/open-devices-and-printers-devmgmt.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1564,"url":"https:\/\/www.winhelponline.com\/blog\/reinstall-microsoft-print-to-pdf-delete-accidentally\/","url_meta":{"origin":27004,"position":2},"title":"How to Reinstall Microsoft Print to PDF After Deleting it Accidentally","author":"Ramesh","date":"February 3, 2016","format":false,"excerpt":"Windows 10 and 11, as you know, includes the Microsoft Print to PDF virtual printer built-in that can print (convert) documents to PDF format from any application. Microsoft Print to PDF is a handy tool in Windows 10\/11. In the previous Windows Operating Systems, users needed to use a third-party\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"microsoft print to pdf printer missing add printer list","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/02\/ms-print-pdf-driver-1.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":6385,"url":"https:\/\/www.winhelponline.com\/blog\/how-to-share-files-and-printers-in-windows-10-homegroup-alternative\/","url_meta":{"origin":27004,"position":3},"title":"How to Share Files and Printers Without HomeGroup in Windows 10","author":"Ramesh","date":"August 2, 2018","format":false,"excerpt":"The HomeGroup feature in Windows made it possible for novice users to share file and printer quickly. You could share pictures, music, videos, documents, and printers with other people in your home network. However, starting with this build (April 2018 - Version 1803), the HomeGroup service is no longer operational\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"why microsoft","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2018\/08\/microsoft-why.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":23714,"url":"https:\/\/www.winhelponline.com\/blog\/printer-prints-documents-in-inverted-color-black-background\/","url_meta":{"origin":27004,"position":4},"title":"[Fix] Printer Prints Documents in Inverted Colors","author":"Ramesh","date":"April 20, 2021","format":false,"excerpt":"When you try to print a document or image using your printer, it may print the contents in an inverted color scheme (black background with white text). The result is the same when you print a test page via the printer properties, or print from Word, Open Office, Libre Office,\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"printer inverted colors printing - laser type 1 class driver","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/brother-firmware-inverted-printing.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/brother-firmware-inverted-printing.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/brother-firmware-inverted-printing.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/brother-firmware-inverted-printing.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1484,"url":"https:\/\/www.winhelponline.com\/blog\/stop-windows-10-change-default-printer-automatically\/","url_meta":{"origin":27004,"position":5},"title":"Stop Windows from Changing the Default Printer Automatically","author":"Ramesh","date":"January 23, 2016","format":false,"excerpt":"On Windows 10 and 11, if you have multiple printers (including virtual printers, such as Microsoft Print to PDF and Foxit PDF) and set your preferred one as the default, the default printer changes automatically the next time you print to a non-default printer. Stop Windows from Changing the Default\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"sync settings - windows backup - windows 10","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/01\/sync-settings-windows-10.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/01\/sync-settings-windows-10.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/01\/sync-settings-windows-10.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2016\/01\/sync-settings-windows-10.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/27004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=27004"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/27004\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=27004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=27004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=27004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}