{"id":26669,"date":"2022-05-14T22:17:17","date_gmt":"2022-05-14T16:47:17","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=26669"},"modified":"2023-08-02T22:12:21","modified_gmt":"2023-08-02T16:42:21","slug":"media-creation-tool-error-0x80072f8f-0x20000","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/media-creation-tool-error-0x80072f8f-0x20000\/","title":{"rendered":"Media Creation Tool Error 0x80072F8F – 0x20000 in Windows 7\/8"},"content":{"rendered":"

When you attempt to upgrade to Windows 10 from a Windows 7\/8 computer using Microsoft’s Media Creation Tool<\/a>, the error 0x80072F8F - 0x20000<\/code> may appear. The full error message verbatim is below:<\/p>\n

There was a problem running this tool\n\nWe're not sure what happened, but we're unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support. Error code: 0x80072F8F - 0x20000<\/pre>\n
\"media<\/p>\n
Let’s see how to fix this error on Windows 7 and Windows 8.<\/p>\n
Important:<\/strong> Information in this article (and the registry fix) is for Windows 7 SP1 and Windows 8 systems only. They don’t apply to Windows 8.1 and higher!<\/em><\/p>\n
Cause<\/h2>\n
The error 0x80072F8F - 0x20000<\/code> happens because the Media Creation Tool uses the TLS 1.2 Protocol, but the protocol is disabled by default on Windows 7 and Windows 8 computers. By default, only SSL3 and TLS1 are enabled in Windows 7 and Windows 8. On Windows 8.1 and Windows 10, SSL3, TLS1.0, TLS1.1, and TLS1.2 are enabled by default.<\/p>\n
RELATED:<\/strong> Fix for Microsoft Store Error 0x80131500<\/a><\/div>\n
[Fix] Media Creation Tool Error 0x80072F8F – 0x20000<\/h2>\n
To resolve the Media Creation Tool Error 0x80072F8F – 0x20000 error on Windows 7 and Windows 8 computers, enable the TLS 1.1 and TLS 1.2 protocols. Follow these steps to do so:<\/p>\n
Method 1: Enable TLS 1.1 and TLS 1.2 via the registry (Windows 7 & 8)<\/h3>\n
    \n
  1. Make sure your system is fully updated.<\/li>\n
  2. Open Notepad.<\/li>\n
  3. Copy the following lines into Notepad.\n
    Windows Registry Editor Version 5.00\n\n[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Internet Settings\\WinHttp]\n\"DefaultSecureProtocols\"=dword:00000a00\n\n[HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\Windows\\CurrentVersion\\Internet Settings\\WinHttp]\n\"DefaultSecureProtocols\"=dword:00000a00\n\n[HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\SecurityProviders\\SCHANNEL\\Protocols\\TLS 1.1\\Client]\n\"DisabledByDefault\"=dword:00000000\n\"Enabled\"=dword:00000001\n\n[HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\SecurityProviders\\SCHANNEL\\Protocols\\TLS 1.2\\Client]\n\"DisabledByDefault\"=dword:00000000\n\"Enabled\"=dword:00000001<\/pre>\n<\/li>\n
  4. Save the file with a .reg extension — e.g., enable_tls.reg<\/code><\/li>\n
  5. Double-click the enable_tls.reg<\/code> file to apply the settings into the registry. Click Yes when asked for confirmation.<\/li>\n
  6. Download the KB3140245<\/a> package (TLS 1.1\/1.2 enablement update) from Microsoft and install it.<\/li>\n
  7. Restart Windows.<\/li>\n<\/ol>\n