{"id":23760,"date":"2021-04-22T08:51:37","date_gmt":"2021-04-22T03:21:37","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=23760"},"modified":"2023-08-09T23:15:40","modified_gmt":"2023-08-09T17:45:40","slug":"how-to-fix-the-windows-update-error-0x80240023","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/how-to-fix-the-windows-update-error-0x80240023\/","title":{"rendered":"How to Fix the Windows Update Error 0x80240023"},"content":{"rendered":"<p>Windows Update may throw the error <code>0x80240023<\/code> on some systems when you click on the Check for Updates button. Here is the complete error message:<\/p>\n<pre class=\"err\">There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80240023)<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23766\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu-3.png\" alt=\"windows update error 0x80240023\" width=\"745\" height=\"298\" \/><\/p>\n<p>The code <code>0x80240023<\/code> (&#8220;WU_E_EULAS_DECLINED&#8221;) means the license terms for all updates were declined. It usually occurs on computers with Office 2003 or Office 2007 suite or one of its components installed. Windows Update encounters the error <code>0x80240023<\/code> when installing the\u00a0Microsoft Office File Validation Add-In.<!--more--><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23767\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"232\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23765\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu-4.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"368\" \/><\/p>\n<p><em>The Microsoft Office File Validation Add-In is a small but critical update (security add-in) for Office 2003 and 2007. This update is needed to validate that the Binary File Format files conform to the Microsoft Office File Format. The user will be notified of possible security risks if files fail to conform to the format. If the security add-in is not installed, your computer would be vulnerable as it could allow remote code execution when you open a specially crafted Office document.<\/em><\/p>\n<p>Let&#8217;s see how to install the Microsoft Office File Validation Add-In and resolve the Windows Update error<code>0x80240023<\/code>.<\/p>\n<h2>How to Fix the Windows Update Error 0x80240023<\/h2>\n<p>To resolve the error <code>0x80240023<\/code>, all you need to do is run the Office File Validation installer manually. Follow these steps:<\/p>\n<ol>\n<li>Open the <code>C:\\Windows\\SoftwareDistribution\\Downloads<\/code> folder.<\/li>\n<li>Search for the file named OFV.cab across subfolders.<\/li>\n<li>Double-click OFV.cab and extract the enclosed installer file (OFV.msi) to the desktop.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23768\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-cab-file.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"131\" \/><\/li>\n<li>Double-click <code>OFV.msi<\/code> to run it.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23764\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-msi.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"112\" \/><\/li>\n<\/ol>\n<h4>OFV.cab missing?<\/h4>\n<p>If the OFV.cab file is missing from the <code>SoftwareDistribution<\/code> folder, you can download the file from the <a href=\"https:\/\/www.winhelponline.com\/blog\/install-cab-msu-updates-mu-catalog\/\">Microsoft Update catalog<\/a>.\u00a0Visit the Microsoft Update Catalog and search for the term <code>2501584<\/code> (the number being the Microsoft KB ID) or <code>office file validation<\/code>. Here are the related links for your convenience:<\/p>\n<pre>Microsoft Update Catalog:\r\nhttps:\/\/www.catalog.update.microsoft.com\/Search.aspx?q=office%20file%20validation\r\n\r\nMicrosoft Office File Validation Add-in (Office 2003\/2007) - Direct download link\r\nhttp:\/\/download.windowsupdate.com\/msdownload\/update\/software\/crup\/2011\/06\/ofv_475de2eccfddbb06f945efb53472963e8ff88d0b.cab\r\n(File size: 1.9 MB)<\/pre>\n<div class=\"rp\"><strong>RELATED:<\/strong> <a href=\"https:\/\/www.winhelponline.com\/blog\/download-update-wu-catalog-rss-using-any-browser\/\">Download Windows Updates (.msu) from Catalog Using PowerShell or Browser<\/a><\/div>\n<p>The Office File Validation setup completes in a few seconds.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23763\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-setup.png\" alt=\"windows update error 0x80240023\" width=\"436\" height=\"178\" \/><\/p>\n<p>This add-in installs the following files in the <code>Microsoft Office\\Office 14<\/code> directory:<\/p>\n<ul>\n<li>GKEXCEL.DLL<\/li>\n<li>GKEXCEL2.DLL<\/li>\n<li>GKPOWERPOINT.DLL<\/li>\n<li>GKWORD.DLL<\/li>\n<li>GKWORD6.DLL<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23769\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-dll-files.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"188\" \/><\/p>\n<p><em>Office 2003 is Office11 (internal name), Office 2007 is Office12. However, the add-in setup installs the above files under the Office14 (Office 2010) folder. This is probably because the add-in was released during or after Office 2010 was released. However, the add-in does provide protection for Office 2003 and 2007. For the Office 2010 version of the add-in, check out the article <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/description-of-the-office-2010-file-validation-update-september-13-2011-6b70fe56-6abd-39e5-37bc-d0f24ead7bfb\" target=\"_blank\" rel=\"nofollow noopener\">Description of the Office 2010 File Validation update<\/a>.<br \/>\n<\/em><\/p>\n<p>Launch the Windows Update page and click Check for updates. It should no longer show the error <code>0x80240023<\/code>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23762\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/wu-green.png\" alt=\"windows update error 0x80240023\" width=\"750\" height=\"217\" \/><\/p>\n<p><strong>Important:<\/strong> Installing the Office File Validation add-in for Office 2003\/2007 doesn&#8217;t mean your computer is completely secure from all vulnerabilities. Office 2007 reached the end of support in October 2017. That means Microsoft will no longer provide technical support and security updates for the product. Microsoft strongly recommends upgrading to Microsoft 365 as soon as possible.<\/p>\n<p>Also, to avoid the Windows Update error <code>0x80240023<\/code>, some users suggest hiding the Microsoft Office File Validation add-in update using the WU Show\/Hide ( <a href=\"https:\/\/www.winhelponline.com\/blog\/prevent-wu-driver-update-automatic-realtek\/\">wushowhide.diagcab<\/a>) diagnostic tool. This is <strong>not<\/strong> recommended. Microsoft Office File Validation add-in is a critical security update that you shouldn&#8217;t skip.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows Update may throw the error 0x80240023 on some systems when you click on the Check for Updates button. Here is the complete error message: There were some problems installing updates, but we&#8217;ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: &#8230; <a title=\"How to Fix the Windows Update Error 0x80240023\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/how-to-fix-the-windows-update-error-0x80240023\/\" aria-label=\"Read more about How to Fix the Windows Update Error 0x80240023\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[5,7],"tags":[191,688],"class_list":["post-23760","post","type-post","status-publish","format-standard","hentry","category-office","category-windows","tag-error-messages","tag-windows-update"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":26679,"url":"https:\/\/www.winhelponline.com\/blog\/windows-update-error-0x80092004-kb4516065\/","url_meta":{"origin":23760,"position":0},"title":"Windows Update Error 0x80092004 in Windows 7","author":"Ramesh","date":"May 15, 2022","format":false,"excerpt":"When you attempt to install the KB4516065 Monthly Rollup Update (September 10, 2019) on your Windows 7 computer, the error 80092004 appears. The error 0x80092004 (\"CRYPT_E_NOT_FOUND\") denotes that Windows Update has rejected the update(s) because cryptographic values that the update packages contain are not found. It's because Microsoft started signing\u2026","rel":"","context":"In &quot;Windows 7&quot;","block_context":{"text":"Windows 7","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-7\/"},"img":{"alt_text":"KB4516065 failed - Error 0x80092004","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/05\/w7-wu-err-80092004.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/05\/w7-wu-err-80092004.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/05\/w7-wu-err-80092004.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/05\/w7-wu-err-80092004.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":8368,"url":"https:\/\/www.winhelponline.com\/blog\/error-0x80d06802-installing-windows-update-fix\/","url_meta":{"origin":23760,"position":1},"title":"Fix Error 0x80d06802 Installing a Windows Update","author":"Ramesh","date":"March 30, 2019","format":false,"excerpt":"When you try to install an update via the Windows Update channel in your Windows 10 computer, error 0x80d06802 may appear. Here is the full error message verbatim: There were problems installing some updates but we\u2019ll try again later. If you keep seeing this and want to search the web\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows 10 - set time and timezone automatically","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/03\/w10-date-time-automatic.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":12425,"url":"https:\/\/www.winhelponline.com\/blog\/error-0xc1900223-installing-windows-10-updates\/","url_meta":{"origin":23760,"position":2},"title":"Fix Error 0xc1900223 When Installing Windows 10 Updates","author":"Ramesh","date":"November 27, 2019","format":false,"excerpt":"The error 0xc1900223 may appear when you attempt to update your Windows 10 installation, especially when installing a feature update like v1903 or v1909. There is no actionable advice from Microsoft, regarding this error. As per Microsoft, the error 0xc1900223 indicates that there was a problem downloading and installing the\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows update error 0xc1900223 in windows 10 update assistant","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/11\/w10-update-assistant.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/11\/w10-update-assistant.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/11\/w10-update-assistant.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/11\/w10-update-assistant.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":79689,"url":"https:\/\/www.winhelponline.com\/blog\/kb5066136-rollback-error-0x800f0922\/","url_meta":{"origin":23760,"position":3},"title":"October and November 2025 LCUs Roll back with Error 0x800F0922","author":"Ramesh","date":"October 23, 2025","format":false,"excerpt":"If the October and November 2025 updates roll back with the error 0x800F0922, this post has the solution. The same issue occurs when installing the Windows 11 updates KB5066835, KB5070773, KB5067036, KB5067036, KB5068861, Windows 10 update KB5066836, and KB5066836 (OS Build 14393.8519) update for Server 2016. The following fix can\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26773,"url":"https:\/\/www.winhelponline.com\/blog\/kb5007651-0x80070643-security-platform-update\/","url_meta":{"origin":23760,"position":4},"title":"Error 0x80070643 Installing KB5007651 (Update for Windows Security platform)","author":"Ramesh","date":"June 17, 2022","format":false,"excerpt":"Windows 11 users are seeing the error 0x80070643 (\"Fatal error during installation\") when installing KB5007651 (Update for Windows Security platform) via Windows Update. Here's the error message verbatim: Updates failed Update for Windows Security platform - KB5007651 (Version 1.0.2109.27002) Install error - 0x80070643 [Fix] Error 0x80070643 Installing KB5007651 Many users\u2026","rel":"","context":"In &quot;Windows 11&quot;","block_context":{"text":"Windows 11","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-11\/"},"img":{"alt_text":"kb5007651 error 80070643","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2022\/06\/kb5007651-error-80070643-1.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":10668,"url":"https:\/\/www.winhelponline.com\/blog\/windows-10-error-0x80070005-when-installing-a-feature-update\/","url_meta":{"origin":23760,"position":5},"title":"Windows 10 Error 0x80070005 When Installing a Feature Update","author":"Ramesh","date":"August 10, 2019","format":false,"excerpt":"Your Windows 10 computer may show the error 0x80070005 when installing a feature update.\u00a0The exact error message verbatim is below: There were problems installing some updates, but we'll try again later. Feature update to Windows 10, version 1903 - Error 0x80070005 The standard Windows Update troubleshooting steps, such as renaming\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"Windows 10 Error 0x80070005 When Installing Feature Update 1903 - kaspersky","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/08\/kaspersky-self-defense.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/08\/kaspersky-self-defense.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/08\/kaspersky-self-defense.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/08\/kaspersky-self-defense.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/23760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=23760"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/23760\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=23760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=23760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=23760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}