{"id":19552,"date":"2020-10-26T16:32:01","date_gmt":"2020-10-26T11:02:01","guid":{"rendered":"http:\/\/198.58.113.91\/blog\/?p=19552"},"modified":"2023-08-05T23:23:07","modified_gmt":"2023-08-05T17:53:07","slug":"error-0x80073712-windows-update-windows-10","status":"publish","type":"post","link":"https:\/\/www.winhelponline.com\/blog\/error-0x80073712-windows-update-windows-10\/","title":{"rendered":"How to Fix Windows Update Error 0x80073712"},"content":{"rendered":"<p>When installing a cumulative update, .NET framework update, or a feature update, the error 0x80073712 occurs and stops the installation process. Here is the full error message verbatim:<\/p>\n<pre class=\"err\">Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).<\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19553\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2020\/10\/80073712.png\" alt=\" 80073712 windows update error\" width=\"726\" height=\"270\" \/><\/p>\n<h2>Cause<\/h2>\n<p>The error <code>0x80073712<\/code> (<code>ERROR_SXS_COMPONENT_STORE_CORRUPT<\/code>) denotes that the component store (WinSxS folder) is corrupt.<\/p>\n<p>When you install an update via Windows Update, the error 0x80073712 may appear. The error code 0x80073712 means that some files needed by Windows Update are missing or damaged.<\/p>\n<table class=\"table table-sm\" aria-label=\"Table 1\">\n<tbody>\n<tr>\n<td><strong>Error code<\/strong><\/td>\n<td><strong>Error<\/strong><\/td>\n<td><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td>0x80073712<\/td>\n<td>ERROR_SXS_COMPONENT_STORE_CORRUPT<\/td>\n<td>The component store is in an inconsistent state.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you inspect the CBS.log file, it would have the following entries or similar:<\/p>\n<pre class=\"err\">Info CBS Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]\n\nError CBS Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]\n\nInfo CBS WER: Generating failure report for package: Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.1.3012, status: 0x80073712, failure source: Resolve, start state: Absent, target state: Installed, client id: WindowsUpdateAgent<\/pre>\n<h2>Fix for Windows Update Error 0x80073712<\/h2>\n<p>To resolve the Windows Update error 0x80073712 (<code>ERROR_SXS_COMPONENT_STORE_CORRUPT<\/code>), you have two options. Follow one of the following methods that suits you:<\/p>\n<p><em><strong>Editor&#8217;s note:<\/strong> Method 2 is an easy and preferred fix. The Dynamic Update process eliminates the need to install a separate quality update (cumulative update) as part of the in-place upgrade process. With an in-place upgrade using the latest version Windows 10\/11 ISO or setup disk, you also automatically get the latest available quality update due to the excellent &#8220;Dynamic Updates&#8221; feature.<\/em><\/p>\n<h3>Method 1: Run DISM with the source path<\/h3>\n<p>Running the following command to <a href=\"https:\/\/www.winhelponline.com\/blog\/repair-windows-10-using-dism-sfc\/\">repair the component store<\/a> fixes the problem in some cases.<\/p>\n<pre>DISM.exe \/Online \/Cleanup-image \/RestoreHealth<\/pre>\n<div class=\"qt\">\nIf the Windows Update client is broken on the subject computer, the DISM \/RestoreHealth command-line may cause the error <a href=\"https:\/\/www.winhelponline.com\/blog\/dism-restorehealth-error-0x800f081f-windows-10\/\">0x800f081f<\/a> in this situation.<br \/>\n:<\/p>\n<pre>Deployment Image Servicing and Management tool\nVersion:\u00a0\n\nImage Version:\u00a0\n\n[===========================86.1%================= ]\nError: 0x800f081f\n\nThe source files could not be found.\nUse the \"Source\" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http:\/\/go.microsoft.com\/fwlink\/?LinkId=243077.\n\nThe DISM log file can be found at C:\\WINDOWS\\Logs\\DISM\\dism.log<\/pre>\n<p><figure id=\"attachment_6012\" aria-describedby=\"caption-attachment-6012\" style=\"width: 690px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6012\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/12\/dism-error-0x800f081f.png\" alt=\"DISM Error 0x800f081f The source files could not be found\" width=\"700\" height=\"536\" \/><figcaption id=\"caption-attachment-6012\" class=\"wp-caption-text\">DISM Error: 0x800f081f The source files could not be found<\/figcaption><\/figure>\n<\/div>\n<p>As a workaround, mention the local source (<code>install.wim<\/code> in the <code>Sources<\/code> folder of the Windows 10\/11 ISO or USB. Follow the instructions in the article <a href=\"https:\/\/www.winhelponline.com\/blog\/dism-restorehealth-error-0x800f081f-windows-10\/\">DISM Error 0x800f081f During RestoreHealth<\/a> to successfully run the DISM command-line, mentioning the source path. If the USB or ISO contains the ESD file instead of a WIM file, be sure to <a href=\"https:\/\/www.winhelponline.com\/blog\/convert-esd-to-wim-dism-windows-10\/\">convert the ESD file to WIM<\/a> before running DISM \/RestoreHealth.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6013\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/12\/dism-successful.png\" alt=\"dism restorehealth completed successfully\" width=\"851\" height=\"186\" \/><\/p>\n<p>If that doesn&#8217;t help, it means that some older components are missing which are not found on the ISO version you&#8217;re using. Have an expert inspect the CBS logs and source the missing manifests\/packages manually.<\/p>\n<hr>\n<h3>Method 2: Run an in-place upgrade (reinstall)<\/h3>\n<p>Reinstall Windows using the <a href=\"https:\/\/www.winhelponline.com\/blog\/windows-10-iso-direct-download-mct-useragent\/\">latest Windows 10 ISO<\/a> obtained via the <a href=\"https:\/\/www.microsoft.com\/en-us\/software-download\/windows10\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Media Creation Tool<\/a> or Rufus. A repair installation is a sure way to fix the CBS\/CSI errors like 0x80073712.<\/p>\n<p>This method is called an in-place upgrade or repair installation. It will preserve all your data, settings, and user accounts intact. Repairing Windows using this method would restore missing or outdated system files and repairs the component store.<\/p>\n<ol>\n<li>Mount the Windows 10\/11 ISO by double-clicking on it.<\/li>\n<li>From the mounted drive, run <code>Setup.exe<\/code><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/06\/setup_stuck_updates_check_1.png\" alt=\"windows setup with dynamic update\" width=\"702\" height=\"555\" class=\"alignnone size-full wp-image-52811\" \/><\/li>\n<li>Follow the on-screen instructions and complete the repair installation.<\/li>\n<\/ol>\n<p>Hopefully, the error <strong>0x80073712<\/strong> should no longer occur, and you should be able to install the future .NET Framework updates, cumulative updates, and feature updates successfully.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When installing a cumulative update, .NET framework update, or a feature update, the error 0x80073712 occurs and stops the installation process. Here is the full error message verbatim: Some update files are missing or have problems. We&#8217;ll try to download the update again later. Error code: (0x80073712). Cause The error 0x80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT) denotes that the &#8230; <a title=\"How to Fix Windows Update Error 0x80073712\" class=\"read-more\" href=\"https:\/\/www.winhelponline.com\/blog\/error-0x80073712-windows-update-windows-10\/\" aria-label=\"Read more about How to Fix Windows Update Error 0x80073712\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,869],"tags":[191],"class_list":["post-19552","post","type-post","status-publish","format-standard","hentry","category-windows-10","category-windows-11","tag-error-messages"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":5456,"url":"https:\/\/www.winhelponline.com\/blog\/repair-windows-10-using-dism-sfc\/","url_meta":{"origin":19552,"position":0},"title":"How to Repair Windows 10\/11 System Files Using DISM and SFC","author":"Ramesh","date":"October 10, 2017","format":false,"excerpt":"If the system files in your Windows 10\/11 computer become corrupt and the System File Checker (SFC \/scannow) is unable to reinstate the critical system files, it's due to corruption of the Component Store located in the C:\\Windows\\WinSxS directory. This directory contains the files needed for the SFC utility to\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"dism checkhealth scanhealth repair","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/10\/dism-checkhealth-corrupt-registry.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/10\/dism-checkhealth-corrupt-registry.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/10\/dism-checkhealth-corrupt-registry.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/10\/dism-checkhealth-corrupt-registry.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":23760,"url":"https:\/\/www.winhelponline.com\/blog\/how-to-fix-the-windows-update-error-0x80240023\/","url_meta":{"origin":19552,"position":1},"title":"How to Fix the Windows Update Error 0x80240023","author":"Ramesh","date":"April 22, 2021","format":false,"excerpt":"Windows Update may throw the error 0x80240023 on some systems when you click on the Check for Updates button. Here is the complete error message: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support\u2026","rel":"","context":"In &quot;Office&quot;","block_context":{"text":"Office","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/office\/"},"img":{"alt_text":"windows update error 0x80240023","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2021\/04\/ofv-error-wu.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":42749,"url":"https:\/\/www.winhelponline.com\/blog\/waasmedicsvc-failed-description-error-2\/","url_meta":{"origin":19552,"position":2},"title":"WaaSMedicSvc &#8211; Failed to Read Description &#8211; Error Code 2","author":"Ramesh","date":"May 2, 2023","format":false,"excerpt":"In your Windows 11 computer, when you open the Services console, the Windows Update Medic Service may be missing from the list. When you scroll the services list, you may note that it is listed as WaaSMedicSvc instead of its actual display name -- Windows Update Medic Service. Also, the\u2026","rel":"","context":"In &quot;Windows 11&quot;","block_context":{"text":"Windows 11","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-11\/"},"img":{"alt_text":"waasmedicsvc error 2 description","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/waasmedic-description-error-2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/waasmedic-description-error-2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/waasmedic-description-error-2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/05\/waasmedic-description-error-2.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":8490,"url":"https:\/\/www.winhelponline.com\/blog\/error-0x80070424-windows-update-and-microsoft-store\/","url_meta":{"origin":19552,"position":3},"title":"Error 0x80070424 in Windows Update and Microsoft Store","author":"Ramesh","date":"April 4, 2019","format":false,"excerpt":"When you attempt to check for updates from the settings page in Windows 10, the error 0x80070424 may appear. Also, the Windows Update service may be missing from the list when you open the services console. Error encountered There were some problems installing updates, but we'll try again later. If\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"windows update service registration missing - troubleshooter","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/wu-service-registration-missing-troubleshooter.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/wu-service-registration-missing-troubleshooter.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2019\/04\/wu-service-registration-missing-troubleshooter.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":61391,"url":"https:\/\/www.winhelponline.com\/blog\/feature-update-error-0x80242016-windows\/","url_meta":{"origin":19552,"position":4},"title":"Feature Update Error 0x80242016 in Windows 10\/11","author":"Ramesh","date":"September 8, 2023","format":false,"excerpt":"When you use Windows Update to install a Feature update for Windows 10 or 11, the error code 0x80242016 may appear. The error code 0x80242016 (\"WU_E_UH_POSTREBOOTUNEXPECTEDSTATE\") means \"The state of the update after its post-reboot operation has completed is unexpected.\" Resolution 0x80242016 is a Windows Update client error rather than\u2026","rel":"","context":"In &quot;Windows 10&quot;","block_context":{"text":"Windows 10","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/windows-10\/"},"img":{"alt_text":"disable dynamic update windows 10","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/09\/windows-10-setup-dynamic-updates.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/09\/windows-10-setup-dynamic-updates.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/09\/windows-10-setup-dynamic-updates.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2023\/09\/windows-10-setup-dynamic-updates.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5962,"url":"https:\/\/www.winhelponline.com\/blog\/windows-defender-update-error-0x80070643-definition-update-via-wu\/","url_meta":{"origin":19552,"position":5},"title":"Windows Defender Error 0x80070643 Updating Definitions","author":"Ramesh","date":"November 22, 2017","format":false,"excerpt":"When you attempt to update Windows Defender via Windows Update, error 0x80070643 may appear, and the definition updates fail to install. Here is the full error message: There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or\u2026","rel":"","context":"In &quot;Windows&quot;","block_context":{"text":"Windows","link":"https:\/\/www.winhelponline.com\/blog\/category\/microsoft\/windows\/"},"img":{"alt_text":"windows defender error 0x80070643","src":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/defender-error-0x80070643.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/defender-error-0x80070643.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/defender-error-0x80070643.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.winhelponline.com\/blog\/wp-content\/uploads\/2017\/11\/defender-error-0x80070643.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/19552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/comments?post=19552"}],"version-history":[{"count":0,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/posts\/19552\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/media?parent=19552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/categories?post=19552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.winhelponline.com\/blog\/wp-json\/wp\/v2\/tags?post=19552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}